Sherwin-Williams Management Training Program (MTP) Interview Questions

Updated Jul 21, 2015
105 Interview Reviews

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Management Training Program (MTP) Interview

Anonymous Employee in Atlanta, GA
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 weeksinterviewed at Sherwin-Williams (Atlanta, GA) in July 2015.

Interview

Had a Skype interview, shortly after I did an in-store visit and it took about two weeks for me to be flown out to Atlanta for my final interviews.I interviewed with 4 people in headquarters including the DM, they were extremely friendly and the interviews were very conversational and even fun.

Interview Questions

  • What are your goals in the future? What are your strengths/weaknesses? Are you willing to relocate? What do you know about the company?   1 Answer

Other Interview Reviews for Sherwin-Williams

  1.  

    Management Training Program (MTP) Interview

    Anonymous Employee in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Sherwin-Williams (New York, NY) in July 2015.

    Interview

    First I sent in the online application and the next day I was contacted about setting up a phone interview. We set the phone interview up for the same week in which she called at 12pm. The phone interview lasted amost an hour. She asked me about my resume, how I dealt with an issue with a coworker, customer service, and what I thought my strengths and weaknesses were. Also she asked how I would rate my leadership skills. After that she recommended me to go to the store visit in which I did the following Monday. I printed out this long packet in which I had to sit with the store manager and assistant manager to help me fill it out. This was a good experience which lasted a little bit more than an hour. During my store visit, it was very quiet in the store and a customer came in that was a little edgy. The store manager was a little sassy with him and talking about him when he left. Very professional. After the store visit I called the recruiter and told her I had finished this step. She asked me ten minutes worth of questions and then passed me onto a f2f with the city manager the following monday. The district coordinator called to set up my interview. I went inside about twenty minutes early and told the recptionist that I was there for an interview. During the interview, he askes about my degree, my background, what I knew about SW, what I knew about the program. He asked me about leadership, etc. It was a good interview because we started talking about our personal lives. He seemed really interested. At the end, he moved me to the final interview with the dm. I sent a thank you note to the city manager. My interview with the dm was the following Monday and i went to the same location again and told the receptionist I was there for the DM of Sherwin Williams. Obviously he didnt like me because I didn't get hired. Too bad, I dont want to sell paint anyway. Lol. I just want money.

    Interview Questions

  2.  

    Management Training Program (MTP) Interview

    Anonymous Employee in Orlando, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 weeksinterviewed at Sherwin-Williams (Orlando, FL) in July 2015.

    Interview

    The first step in the interview process is a phone interview with a HR recruiter. Based on that they will pass you on to an interview with the city and district managers. Both interviews were relatively laid back and the questions were mostly related to my resume. I was not asked any behavioral or situational questions. Overall everyone was helpful and courteous, but it seemed like they already had someone else in mind that they wanted to hire and were just interviewing me as a courtesy.

    Interview Questions

  3. Helpful (2)  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6 weeksinterviewed at Sherwin-Williams.

    Interview

    I was referred by a friend which got me an initial phone interview. The phone interview was pretty laid back and felt more like a conversion rather than an interview. It lasted about 30 minutes, after which she invited me to do an in-store visit. When I got to the store, I met with both the store and assistant manager, took a tour of the store, then sat down and went over the packet of questions which were given to me. This process took about an hour, and I felt very comfortable the entire time. Up next was the formal interview with the district manager. He ended up being a really down to earth easy going guy. It was very easy to talk to him, and he didn't really drill me with questions. He was more interested in me as a person, and wanted to make sure I knew what I was getting into. After the "interview" questions, he went more into detail about the company, told me about opportunities within the company, and what my responsibilities would be. I was offered a position about two weeks later. My advice to anyone would be to stay patient. This whole process takes several weeks to get through (based on my experience). Everyone you will come across really seems to enjoy working for this company, and will make you feel welcome. I had a great time talking to everyone I met.

    Interview Questions

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  5. Helpful (1)  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Sherwin-Williams in June 2015.

    Interview

    Got an email about the position I applied for. Then emailed recruiter for a Skype interview. Passed that and was passed on to second interview where I met with DM. Passed that and went to your store next day. Made an offer to me 2 days later and accepted.

    Interview Questions

    • Why should we hire you ? Just be yourself and retail experience is a plus because you have a sense of what customer service is   1 Answer
  6. Helpful (6)  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Sherwin-Williams in May 2015.

    Interview

    I've read several reviews on this website to try to get prepared for this process. The steps in my process were the same, however, the order that they were done in was different than anything else I've read. Maybe it was just a unique experience or this one district doing things different, but it doesn't matter. I applied online through what I thought was just an "open" application. After about 3 weeks, I received an email from a recruiter who stated that she was impressed by my resume and past experiences and wanted to schedule a phone interview for my earliest convenience. I told her since it was just a phone interview, that we could go ahead and schedule something for whenever and I'd just take a break and take the call. We set up an interview for early that afternoon. The recruiter called me at the agreed upon time. She stated right out of the gate it would take approxmately 30 minutes and walked me through what we'd be discussing. We started and she basically outlined my experience, and asked me specific questions about each of those experiences. What I liked most, least, why I'm leaving, etc. She asked about solving guest problems, keeping guests happy, "winning them back", conflicts with supervisors....all the things you'd expect. After she gave me a chance to ask questions (I asked about pay and benefits), she explained to me the MTP program(approx. 6 weeks of training and a week at corporate HQ in Cleveland) and the hiring process. I was told out front that there would be a phone interview (just completed), a store visit, and a face to face with the district manager, not necessarily in that order. We mutually agreed to continue the process, and she said she would forward my information on to the district office and I should receive a call within 2 weeks to schedule the next step. I received a call within an hour from the district office wanting to schedule a face to face with the district manager. I called back and we scheduled an interview for the following Monday at 8am at one of the local stores. I arrived to the store for the interview approximately 10 minutes early, and had to wait almost 20 minutes for the DM to arrive. We did the interview in the store manager's office. It took a whole hour. It felt like more of a conversation. She asked me to describe a time when I had exceptional guest service, and on the flip side a time when I had terrible guest service. She was gauging what I feel is good and bad service. I've worked in retail my whole life, so my standard is pretty high. She asked how I keep people motivated and what I do to influence sales in my current position. Then, we started getting into specific locations and talking about relocation. She told me during this interview where she was planning on putting me. To wrap up, she told me that I still needed to do a store visit, and that she needed to contact the store, so she asked me to leave the room. She wasn't able to get ahold of the manager at the store she called, so she told me she'd email me the information later that afternoon, as well as a list of questions she wanted me to ask. I received the contact information for the store manager of the visit store, and she asked that I complete it within a couple of days and call her when it's complete. Other people had stated that Sherwin set this up for them, but in my case, it was the last step in my process and I was allowed to set it up on my schedule. I set up the store visit for Wednesday of that week, in the late morning to accomodate their early guest traffic. This also took about an hour. I met with only the store manager since the assistant was not in. The DM had wanted me to talk to both, but I got the perspective of the differences in the positions from the store manager. We basically went through the list of questions one by one and touched on them, chatted about the company in general, what the training at HQ is like, and then I got a store tour. I called the DM to let her know I finished the store visit, and we again had a chat about possible locations (Different ones this time) and she informed me that the recruiter would be sending me an offer, but she was out of the office this week so it wouldn't be until next week. All of the hiring paperwork is done online, so I'll receive an email with an official offer that I'll accept or not accept online, then a seperate email to start the paperwork. Overall, great process, and very thorough. They want to make sure that you know what is expected, and what you're getting into. The DM told me during the followup phone call that Sherwin has very strict policies and expectations, but I will succeed as long as I stay within those guidelines.

    Interview Questions

    • Tell me about a time when you expericed customer service that exceeded your expectations?   Answer Question
    • Tell me about a time when you experienced customer service that was a total let down?   Answer Question
    • Tell me how you motivate your employees to meet goals?   Answer Question
  7.  

    Management Training Program (MTP) Interview

    Anonymous Employee in Denver, CO
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at Sherwin-Williams (Denver, CO) in May 2015.

    Interview

    So far I have had a phone interview and a single store visit. These interviews were informal and today, I have a formal sit down interview with a follow up with HR tomorrow.

    Interview Questions

  8.  

    Management Training Program (MTP) Interview

    Anonymous Employee in Santa Cruz, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeksinterviewed at Sherwin-Williams (Santa Cruz, CA) in March 2015.

    Interview

    Multiple interviews, with recruiter, assistant manager, and district manager. Be sure to state clearly how you will make profits for the company, goals you have for yourself, what you will be bringing. Be energetic, easy going, confident, professional, make sure you have plenty of sales abilities. Arrive early and I think if you are accepted you will get an offer right then and there with the district manager.

    Interview Questions

  9.  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate in Normal, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Sherwin-Williams (Normal, IL) in March 2015.

    Interview

    I attended my college's career fair and met with a hiring representative at that time. She was very informative and energetic. I was asked to attend a "Meet the Firm" event. Following a great, informational event, I was asked to follow-up for a personal interview. At this point, I met with the branch manager who asked about my background, education, and experience. He was very friendly, pretty funny, and passionate about the company. I was contacted the next day with notice that I received the position.

    Interview Questions

    • What was the greatest challenge you had to overcome and how can it apply to this position?   1 Answer

    Negotiation

    Nonexistent

  10. Helpful (4)  

    Management Training Program (MTP) Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 4+ weeksinterviewed at Sherwin-Williams.

    Interview

    It was a 4 step process. First a phone interview with a recruiter, if that goes well you are invited to do two store visits where you interview the store management. Then you have a follow up phone call about those visits, if that all goes well you have a brief phone interview with someone in HR. Past that step you are invited to a final formal face-to-face interview with your district manager. If that goes well then you receive a formal job offer!

    Interview Questions

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