Sherwin-Williams
3.4 of 5 675 reviews
www.sherwin-williams.com Cleveland, OH 5000+ Employees

Sherwin-Williams Management Training Program (MTP) Interview Questions & Reviews

Updated Apr 2, 2014
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Interview Experience 

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75 candidate interviews Back to all interview questions
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No Offer

Neutral Experience

Very Easy Interview

Management Training Program (MTP) Interview

Anonymous Interview Candidate

I applied online and interviewed at Sherwin-Williams.

Interview Details – I applied online and received an invitation to set up a phone interview/screening shortly after. The interviewer was very casual and unprofessional at times. I then found out that I was being interviewed for a territory other than the one that I applied for. At the end of the interview, I was told that I would receive an e-mail with instructions to set up the next step in the process. This e-mail never arrived. I sent a follow-up e-mail to check on this issue, and never received another response from this company.

Interview Question – None. Very predictable.   Answer Question

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Declined Offer

Positive Experience

Average Interview

Management Training Program (MTP) Interview

Anonymous Interview Candidate

I applied online and the process took 2 months - interviewed at Sherwin-Williams.

Interview Details – Very long process. I have had 3 interviews so far and one in store visit and I don't know when it is going to stop.

Interview Question – Questions were fairly easy   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Management Training Program (MTP) Interview

Anonymous Employee

I applied online and the process took 3 weeks - interviewed at Sherwin-Williams in February 2014.

Interview Details – The process took about three weeks. I was contacted by a recruiter and was moved on to the next part of the interview which was meeting a store manager. I made sure to bring many questions to the interview to ask. I then conacted the recruiter and was scheduled for a the last and final interview with the district manager.

Interview Question – What do you consider excellent customer service? STAR format questions, behavioral questions   Answer Question

Negotiation Details – no negotiation

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No Offer

Neutral Experience

Management Training Program (MTP) Interview

Management Training Program (MTP)

Interviewed at Sherwin-Williams

Interview Details – Applied through the career fair at my school and went in for an on campus interview.

Interview Question – What is your dream job (Apparently the answer he said he would have said was "to sell Ferraris")   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Management Training Program (MTP) Interview

Anonymous Employee
Lawton, OK

I applied online and the process took 3 weeks - interviewed at Sherwin-Williams in February 2014.

Interview Details – It began with an email to schedule a phone interview with the area recruiter. After the phone interview, you do an in store interview which was more like a tour or sneak peek to what the wirk place is like with a store manager. After this, there was an interview with the district manager, which we met inside the same store.My FOURTH interview was with the district district HR manager over the phone. The recruiter called me the next day to offer me the position, but I had to accept the offer through an email. The recruiter made contact with me throughout the whole process via email and phone. If we spoke on the phone, he made sure to send a confirmation on what was spoken during the phone calls. It was a very pleasant experience.

Interview Questions

  • Name a time when you created a project and was criticised for your work?   Answer Question
  • Name a time you had a difficult customer?   View Answer

Negotiation Details – Consider the fact that you might not be working in the city that you applied in. Most positions can open any where in the district and you have to be willing to move for the job.

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No Offer

Negative Experience

Average Interview

Management Training Program (MTP) Interview

Management Training Program (MTP)
Tucson, AZ

I applied through a recruiter and the process took 3 months - interviewed at Sherwin-Williams in January 2014.

Interview Details – I had an experience with the Sherwin Williams (SW) Manager Training Program (MTP) hiring process that blew up in my face (but I did everything well; I didn’t know what was coming). They did not offer me the job, but I got through all 3 stages of the process. In all, because of the holidays and “phone tag”, about 3 months of my time was wasted. It could happen to you. To start, the Area Recruiter for Arizona, Colorado, Salt Lake City (Utah) and Las Vegas called me after finding my resume on CareerBuilder.com. Step 1 in the process to be hired as a Management Trainee (MT) is about an hour-long phone interview. This interview will require STAR format responses. (Google STAR interview). I did as well as I could and the recruiter was positive. You will be required to relocate to a store as an Assistant Manager after your 6-8 week training period. If you are not willing to relocate within your district, it will be a deal-breaker. So the best response is “I can go anywhere! :)!” I said I was definitely willing to move but my preference was Phoenix, AZ. Probably best to not even include a preference. You may end up being placed in a rural store (Google Sherwin Williams stores on Maps to see rural stores). However, she said they took into account people’s preferences, so I stated what mine was. Step 2 is to visit two store managers at two stores near you. I visited both a paint store and a floor-covering store, but I don’t have enough room to tell you about the floor-covering store (it was brand-new and looked like an empty-warehouse place of suffering). I then went after the paint store. I am 23 years old, male, non-Hispanic Caucasian with a BS Business Administration degree from a 4-year University, major: marketing, GPA 3.5. I currently work at The Home Depot as a store-wide merchandiser. Customer Service a big priority, inventory systems, paint department. My education or experience should have made me a preferred candidate for the job. Now, my paint store visit. I was on time and dressed nicely. The store manager and was only 28 years old and 3 years in to Sherwin. He was cool. I met his assistant manager who was only two months in. Both of them went to the same university I went to and did not have to relocate (to another town) for any position they held so far in SW (this is rare). You fill in a worksheet and it takes 1.5 to 2 hours. Step 3, the final step, is an interview with the District Manager, so in my case the guy that oversees almost all stores in Arizona except for Phoenix, AZ (close to 20 stores in Phoenix and Denver). I shaved and put on my suit (looked awesome) and showed up on time at the district office. I did the best I could at this interview, but he talked more than I did. He was serious the whole time, but I tried to smile and nod when his voice increased in volume. One situational question about dealing with an irate customer, but nothing else too hard. He started at a rural store in Kansas as an MT and told me that when he was there, 15 years ago, it must have seemed like the longest year of his life. We talked about placement after training (remember, say anywhere) and advancement to store manager. I thought asking about how I could advance to store manager in the minimum 12 months would make me seem hungry and driven. Bad idea, as he elaborated about how different people take different amounts of time in the assistant manager role and that the initial period before promotion is extremely important to gain experience. I also said that my preference for placement was “urban areas” or, if possible, Phoenix, AZ. I did not push this. He went into depth about the importance for people to go where they were comfortable being for a period of a year or more (so it’s OK to want an urban store?) and that some people said they would go “anywhere” and implied that they were good for rural stores. He did say that they had “a lot of opportunity” in Phoenix and Denver, CO. At the end, he said I would be contacted “later on in the week.” He was positive and gave me the illusion that I could get hired. It was Monday. I went home and sat tight. No one called. One week after the interview, I called the recruiter and she said that candidates would find out about the job one to two weeks after the interview and that she would get back to me in the next few days. Another week passed. No one called. Finally, three weeks after the interview, I called the recruiter and left a polite message. A few days after that, I received an email saying that SW was not interested in hiring me for the MT program because I did not match their “unique hiring needs.” That was a low blow and a disappointment. PROS of the position: Pay and Bonuses. Transfer anywhere. CONS: 44-hour weeks (four 9-hour days weekly), you work either Saturday or Sunday (maybe even both) every week, the store closes at 7 pm, tinting paint, holding customer hands, retail, advances to store manager or sales rep (more hours, stress, responsible for sales).

Interview Question – Tell us about a time when you presented (or sold) a new idea to someone. How did they react?   Answer Question

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Accepted Offer

Neutral Experience

Management Training Program (MTP) Interview

Management Training Program (MTP)

I applied through college or university and the process took 4+ weeks - interviewed at Sherwin-Williams.

Interview Details – Came to college career fair and did interview

Interview Question – it was pleasant   Answer Question

Negotiation Details – no negotiation

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No Offer

Positive Experience

Average Interview

Management Training Program (MTP) Interview

Management Training Program (MTP)
Austin, TX

I applied online and the process took 2 weeks - interviewed at Sherwin-Williams in February 2014.

Interview Details – Was really fast. I applied online and I got an invitation for a phone interview within a week.

Interview Question – There was none for me. All the questions were expected.   View Answer

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Accepted Offer

Positive Experience

Average Interview

Management Training Program (MTP) Interview

Management Training Program (MTP)

I applied through a recruiter and the process took 4 weeks - interviewed at Sherwin-Williams.

Interview Details – I was initially contacted by a recruiter via email through my college campus. I responded for further information and was scheduled for a phone interview. Once the phone interview was completed I was then scheduled for a Store Visit at a local store. During your store visit you are being evaluated by the store manager, but you are there to ask questions to see if the job is something you'd be interested in and to see what store life is like. After this process was completed I contacted my recruiter to let him know how the process went and was then scheduled for a final interview with the District Manager (DM). The DM asked general interview questions and contacted me the same day to let me know I had the job offer. The entire hiring process was very quick and only took about 4 weeks total.

Interview Question – Most of the interview questions were very standard and expected. "Explain a time when you dealt with a difficult customer."   Answer Question

Negotiation Details – There was a non-negotiable over of $39,000 made.

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Accepted Offer

Neutral Experience

Average Interview

Management Training Program (MTP) Interview

Management Training Program (MTP)

I applied online - interviewed at Sherwin-Williams in January 2014.

Interview Details – I apply for the job in the beginning of January and was emailed for a phone interview invited. I was schedule for a phone interview a week later. Ask a lot about leadership and management roles and situational events. The interview went very well and I was asked to do a store visit next week.

Interview Question – Tell me about a leadership role that you provided to your employees.   Answer Question

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