Smucker

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Smucker Interview Questions

Updated Jan 23, 2015
Updated Jan 23, 2015
22 Interview Reviews

Interview Experience

Interview Experience

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21%
52%

Getting an Interview

Getting an Interview

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27%
11%

Interview Difficulty

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Average

Interview Difficulty

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22 Candidate Interview Reviews Back to all Interviews

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  1.  

    Intern Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 3 daysinterviewed at Smucker.

    Interview Details

    One of my former professors contacted me about an opening they thought I would be a good fit for. She forwarded my resume to them and within a few hours, they had contacted me to set up a phone interview. The representative who initially contacted me was very polite and seemed very interested in me. However, the actual interviewer was rude and seemed disinterested. She said they would call within a week but I never heard from them. The interview questions were pretty standard - why I wanted to work for Smucker and various behavioral questions.

    Interview Questions
    • What was your favorite part about your study abroad experience and how could you apply what you learned to working for Smucker?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Marketing Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Smucker.

    Interview Details

    Phone interview then on site with 7 people within marketing. Very basic behavior/fit questions. Entire process took about 1.5 months with no offer in the end. Disappointed with the hiring process seeing as they showed great promise and good fit but used irrelevant metrics to gauge fit.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Utilities Worker Interview

    Anonymous Employee in Toledo, OH
    Anonymous Employee in Toledo, OH
    Application Details

    I applied online – interviewed at Smucker.

    Interview Details

    There were two on-site interviews and another aptitude test. A plant tour which wasn't well thought out and hard to hear since our group had to wear ear plugs trying to listen to a person that was in a hurry and didn't seem to care if you heard him .

    Interview Questions
    • What would you do to take charge of a group if something needed to be done right away?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    Process Engineering Intern Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Smucker.

    Interview Details

    There was a career fair on campus, and I submitted my resume. Afterwards, I applied for the position on a job board posting. I received a call from the HR manager and a phone interview was set up. The phone interview was standard screening and questions and lasted about 20 minutes. A few days later, I got an email asking for an in person interview at the plant. I arrived for my interview on time and waited in the lobby. Apparently there was another interview for someone else right before me. I knew this because the HR manager and Operations Manager both walked by me and spoke with the other interviewee in another room. It was kind of awkward and my interview started later than scheduled. When I was finally interviewed by the HR manager, it was standard interview questions and behavioral examples. But when I was answering, she seemed sort of disinterested and going through the motions. Then, I interviewed with the other manager. It was more technical and I showed some of my related course laboratory work. I felt confident that my skills and demeanor met their expectations, for an internship position. I was a senior at the time, so this position was really needed for my professional development. When I checked out, the HR manager told me to expect response on Monday (Interview was on Friday). So, I felt pretty good about it and just patiently waited. No word back on Monday or Tuesday. Oh well, it was around Nov/Dec, so I figured it was just holiday season. Then nothing for the week. And the next. After about a week or so, I sent a follow up email. No reply. Then, I called the HR manager, and did not pick up. I didn't leave a message, as I figured I could call back later. I called back maybe a day later, and still no one picked up. I left a message, and waited for a call back or at least an email. But Nope. Nothing. No response or feedback whatsoever, not even a rejection one. I was very confused and bitter about it for quite a while, because I felt that my skills and qualifications met the requirements, and I felt that I impressed the Operations Manager at least. Eventually, I checked the online application status a couple months later, and it finally updated to "no longer under consideration." Overall, the interview was decent, and it was good experience. But the lack of any response at all really put me off, and made me feel like I was just a part of the whole B.S. HR recruiting marketing function. To Smuckers HR: Treat your candidates with more respect and keep them updated instead of being lost in the dark feeling used.

    Interview Questions
    • The usual type of questions, such as: How would you solve so and so problem?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    Customer Service Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Smucker.

    Interview Details

    2 Phone Interviews
    2 Half Day Interviews with multiple Managers
    Generic Questions

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Lead Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Company seems to have act together. Everyone was professional & process was smooth. Provide benefits overview booklet during interview process so there are no 'surprises' later. No one asked any 'illegal' questions or repeated questions. Interview is done in own frosted-glass paneled room which ensure privacy AND means that candidate does not change rooms!

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Engineering Manager Interview

    Anonymous Employee in Orrville, OH
    Anonymous Employee in Orrville, OH
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Smucker in October 2013.

    Interview Details

    Interview process was well communicated with the 5 people and times we would talk. The interview was in a guest room where I resided and they visited me. The atmosphere was business and the office was very professional and comfortable. The questions were behavioral based and generic with nothing unusual.

    Interview Questions
    • What are the detailed series of steps when executing a medium sized capital project?   View Answer
    No Offer
    Positive Experience
    Difficult Interview
  9. 1 person found this helpful  

    Communications Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 3+ monthsinterviewed at Smucker in August 2013.

    Interview Details

    2 lengthy, detailed interviews with recruiters; about a month later, Smucker's HR interview and it went well. A second HR interview about 3 weeks later was horrible: she was curt, disengaged, almost angry, and seemed to be checking questions off her list, without listening to the answer.

    Interview Questions
    • Questions were as expected about skills and past experience. However, they seemed to have someone specific in mind for the job; or no one at all because they wanted a wide range of expertise, along with extensive experience in each area. A perfect fit seems unlikely.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10. 2 people found this helpful  

    Customer Service Interview

    Anonymous Employee in Orrville, OH
    Anonymous Employee in Orrville, OH
    Application Details

    I applied online. The process took 5 daysinterviewed at Smucker in July 2013.

    Interview Details

    An HR person set me up with an appointment for a phone interview, and was as nice as she could be. Unfortunately, I was asked to interview with a different person, who was hopefully just having a bad day. Her tone and rate of speech suggested she was bored and disinterested in what I had to say. This was frustrating, but I took it as a challenge to be extra cheery and enthusiastic. My approach proved futile, as the interviewer neglected to convey any semblance of warmth. She rounded out her buzzkill of an interview by explaining that her company had "no use" for post graduate education. I could not believe what I had heard. It makes me wonder if she was just interviewing me to fill her quota of calls. This was certainly not the Smucker I thought I was interviewing for.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  11. 1 person found this helpful  

    Senior Representative, Customer Service In Supply Chain Interview

    Anonymous Employee in Orrville, OH
    Anonymous Employee in Orrville, OH
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Smucker in May 2013.

    Interview Details

    I applied online and was contacted within two months to schedule a 15 min. phone interview. After I passed that I was emailed a Candidate Bio to fill out and email back. It asked fairly vague questions like "What are your career aspirations?" I was then contacted by phone to schedule First Round Interviews which consisted of being interviewed over the course of three hours by six different people. Approx. two weeks later they contacted my by phone to submit to a background check online through a third-party company. Next I was contacted to come in for Second Round Interviews and a drug screening. I was there for over four hours and meet with seven different people. Everyone was very warm and friendly and I think it would be a fantastic work environment. Unfortunately, after several days I was called and told that they were moving ahead with a different candidate.

    Interview Questions
    • Standard interview questions. "What is an area of weakness for you?" "If I were to ask one of your friends about you, how would he/she describe you?" "Tell me a little bit about yourself?" "What questions to you have for me?"   Answer Question
    No Offer
    Average Interview

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