SoftLayer Interview Questions

Updated Aug 17, 2015
22 Interview Reviews

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22 Candidate Interview Reviews Back to all Interviews

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  1.  

    Cst Interview

    Anonymous Employee in Houston, TX
    Declined Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at SoftLayer (Houston, TX).

    Interview

    Quick, applied got an interview the next week. The parent company of ibm has a hard to navigate site and calling them to accept the offer was answered by someone with a thick Indian accent which may make it hard to understand. After accepting I started a week later. There are 2 weeks of intensive training.

    Interview Questions

    • Why should we hire you over someone else   1 Answer
  2.  

    Customer Support Technician Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5+ months. I interviewed at SoftLayer.

    Interview

    You can pretty much just derp your way through this as it's clear by the current selection of people that they don't care about your knowledge of this field when they hire you. Half these new hires can barely reset a root password in Linux. Also, don't expect an answer any time soon...it took 5 months to get hired because they are so disorganized.

    Interview Questions

    • Why do you want to work here?   1 Answer
  3.  

    Quality Engineer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Interview

    Had to pass an online technical test as a screening. Then passed a phone interview with more technical questions. Then had a couple in-person interviews that also had technical questions, and questions about my background.

    Interview Questions

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  5. Helpful (1)  

    Server Build Tech Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at SoftLayer.

    Interview

    apply Through IBM - get a phone call. come in for the interview. talk about what the job in tails. decide on a work scheduled ( 3 shifts available 7-4, 3-12 and 11-8.) 1 manager to deal with lots of angry customers, over all relatively basic interview with lots of questions based on work experience. After the interview i got a offer via email.

    Interview Questions

    • this is not a typical 9-5 job   1 Answer

    Negotiation

    I got a job offer via email after interviewing

  6.  

    Server Build Technician Interview

    Anonymous Employee in Santa Clara, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at SoftLayer (Santa Clara, CA) in June 2014.

    Interview

    I applied on the official IBM website and got a voicemail on my phone three weeks later stating I am a potential candidate for the position. I scheduled an appointment one week later. They ask the normal top 10 questions with the remaining time allocated for questions of your own for the interviewer. They explained how the business operated along with a typical workday during the interview. Keep in mind that this position is an entry level position so pay may not be as high as you anticipate, but the job has a lot of capacity for learning new things. My impression was that this is a great place for growth as a new graduate into the workforce. Soon after the interview, they conduct some background checks based on another application you have to fill out. Another couple of weeks of waiting after submission, I received an offer.

    Interview Questions

    Reasons for Declining

    Shift hours not to my liking. Cannot change once your preference is submitted during the interview. When offered the position, I was told I could not change to a different shift, but the option may be open down the line.

  7. Helpful (1)  

    Storage Administrator Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at SoftLayer (Dallas, TX).

    Interview

    I was approached by the HR recruiter for a position from this company in Linkedin. Then there was a phone interview and an in-person interview. They seemed very friendly and exhibited very cool personality and work culture seemed very laid back. This is a very promising company that was purchased by IBM in 2013. The interview was fairly technical and they seems to be interested in recruiting technically strong candidates.

    Interview Questions

    • How to troubleshoot NFS related issue ?   1 Answer

    Negotiation

    This was the only concern I have. They are offering 15000 less than the average market salary. I was hoping they would give a nice pay as they are NOW AN IBM COMPANY. But I did not negotiate as this is in Ideal location for me right next to my home and Dallas cost of living is considerably low and the job profile is very very interesting.

  8. Helpful (1)  

    Abuse Analyst Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at SoftLayer.

    Interview

    None. They took me off the streets with no prior experience in this field.

    Interview Questions

    • None. The interview was mere formalities given my prior experience and intelligence.   Answer Question
  9.  

    Server Build Technician Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at SoftLayer (Dallas, TX) in August 2013.

    Interview

    It helps to know someone. they almost always hire referrals. In my interview he knew he would hire me. we just shot the stuff and although i studied linux commands and such i was not asked one technical question. We basically took turns talking about ourselves. I was told a lot about the job, but not really asked much at all. probably would have been more difficult if I hadn't been referred.

    Interview Questions

    • Can you build a home/gaming PC?   1 Answer
  10.  

    Customer Support Technician Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at SoftLayer (Houston, TX).

    Interview

    This was a short panel interview with a manager for the department and a team manager. Questions focused on technical knowledge and soft skills for managing interactions with customers.

    Interview Questions

  11. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at SoftLayer (Dallas, TX) in March 2013.

    Interview

    Basic phone screen for interns - overviewed data structures, object oriented programming. No coding required.

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