Southwest Airlines Interview Questions

Updated Sep 27, 2014
Updated Sep 27, 2014
75 Interview Reviews

Interview Experience

Interview Experience

56%
26%
17%

Getting an Interview

Getting an Interview

84%
10%
3%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

75 Candidate Interview Reviews Back to all interviews

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  1.  

    Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Call/Inperson interview

    Interview Questions
    No Offer
  2.  

    Internship Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied to as many internships as were relevant. Got a phone call about 1 month later which led to another phone call and then they flew me to HQ in Dallas for an in person interview.

    Interview Questions
    No Offer
  3.  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    they let unexperienced supervisors do the interviews

    No Offer
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  5.  

    Corporate Tax Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through a recruiter. The process took 4+ weeks - interviewed at Southwest Airlines.

    Interview Details

    1. Apply online, if you are selected, you will be contacted for phone interview
    2. Phone interview - resume questions, why southwest airlines? why do you choose tax
    3. Onsite interview - still some resume questions, prepare your own questions to ask
    4. Wait for decision
    The process is really long, around one to two months. Be patient.

    Interview Questions
    No Offer
  6. 1 person found this helpful  

    Ramp Agent Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Southwest Airlines in January 2013.

    Interview Details

    I had a recruiter who wanted to talk to me. They sent me a message saying I was up for a phone interview with zero choice of time or date. Given they call from a different state- they had no respect for the fact that the area I was in had just experienced a major tornado and there wasn't power and phone lines that were functioning were minimal.

    When the recruiter finally called, she asked me nothing about what would make me a good candidate for the position. All she seemed to be fixated on was how old I was-and why I only had an 8 year job history, not 10 (I would have been 14 ten years ago).

    She ask me why I left me last job and I explained that my entire dept. had their positions eliminated. . . The interviewer then said "oh so you were fired for doing a bad job".... obviously, she had no clue what she what the difference between laid off and termination meant.

    Interview Questions
    No Offer
    Negative Experience
  7.  

    Senior Manager Advertising Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral - interviewed at Southwest Airlines in July 2013.

    Interview Details

    Interviewer had decided that I was over qualified for the position

    Interview Questions
    No Offer
    Negative Experience
  8. 1 person found this helpful  

    Crew Tracker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process was not good the job had already been filled when I interviewed for it. The interview was just given to me so that they could cover and say that they interviewed people.

    Interview Questions
    No Offer
  9.  

    In Flight Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at Southwest Airlines in May 2010.

    Interview Details

    I applied online for a position and in 2 days recieved a phone interview. The interviewer said I would hear from her in 2 weeks. In 2 days it will be 2 weeks and I am nervous. I would like to know if they call you for a phone interview does that mean you get a face to face interview?

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Operations Research Intern Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 4 months - interviewed at Southwest Airlines in March 2013.

    Interview Details

    I applied for several positions. Sent me emails that I didn't make the cut for all but one. They called to set up phone interview (basic resume questions). Then they called for an in-person interview. Flew out to Dallas, met with recruiter, a manager , and current HR intern. Everything went well; they were all nice.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Customer Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 days - interviewed at Southwest Airlines in March 2010.

    Interview Details

    I received a call to set up a call for a phone interview. The recruiter called 15 minutes late, obviously had not read my resume and I could hear her drinking a beverage/chewing gum. During the call, I was asked if I had read the job description. After stating I had, the woman then read it to me and asked me to state it in my own words. I found this to be very poor in that as I had stated I had - asking me to state my understanding would be a way of ascertaining if I had a clear understanding. She then asked if I would fit in the uniform and yelled at me for not having the exact dates on my resume (like 1/1/2010). Not surprisingly, I received a rejection letter. What was surprising was that it contained 8 grammar errors, 2 different types of font and 3 sizes of font. SW used to have a great reputation - how it can last with this recruiting team is beyond me. Maybe because they hire only people who are grateful to drink the kool-aid?

    Interview Questions
    • Why do you think you would be a good fit if you don't have any experience?   View Answer
    No Offer
    Negative Experience
    Easy Interview

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