Southwest Airlines Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
72 interviews

Interview Experience

Interview Experience

56%
25%
17%

Getting an Interview

Getting an Interview

85%
9%
3%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

72 Candidate Interview Reviews Back to all interviews

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  1.  

    Internship Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied to as many internships as were relevant. Got a phone call about 1 month later which led to another phone call and then they flew me to HQ in Dallas for an in person interview.

    Interview Questions
    No Offer
  2.  

    Flight Attendant Interview

    Anonymous Employee  in  Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I interviewed online. The process took a day - interviewed at Southwest Airlines.

    Interview Details

    Two group interviews. Just say you like customers. The first is in the morning at one of the local HR departments. We call this the people department. After Lunch they explain how difficult and demanding the job really is. Many will leave and those left they will pick between eight and ten to interview.

    Interview Questions
    • what would you do different as a Southwest Flight Attendant?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Ramp Agent Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Southwest Airlines in July 2014.

    Interview Details

    I applied in July 2014 and received an phone call about a week in a half later. I was told the rate of pay and about the medical and dental coverage. I was asked if I was still interested and I told the recruiter about my previous job experiences. I have over 6 years of ramp experience and I previously applied before and was turned down.... This says a lot about this company if they won't hire anyone With previous airline experience. They lied to me and said the would call me back for a f2f interview and my overall experience was bad.

    Interview Questions
    No Offer
    Easy Interview
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  5. 1 person found this helpful  

    Crew Tracker Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The hiring process was not good the job had already been filled when I interviewed for it. The interview was just given to me so that they could cover and say that they interviewed people.

    Interview Questions
    No Offer
  6.  

    Communications Interview

    Anonymous Employee  in  Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I interviewed online. The process took 3 months - interviewed at Southwest Airlines in March 2013.

    Interview Details

    Applied online, received follow-up a few weeks later asking me to send a "Why Southwest?" essay and a current resume. After that, was contacted for a phone interview and then was flown to Dallas for an in-person interview.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Ramp Agent Interview

    Anonymous Employee  in  Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I interviewed online - interviewed at Southwest Airlines in July 2014.

    Interview Details

    Did phone interview and was invited to f2f, I think the interview went well, they said they would call me in 2-3 weeks to give me a yes or no....i wonder does it usually take this long

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Operations Agent Interview

    Anonymous Employee  in  Albany, NY
    Anonymous Employee in Albany, NY
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Southwest Airlines in July 2014.

    Interview Details

    Process started with a phone call from recruiter with invitation the very next day with an panel consisting of the operations supervisor, station manager and the recruiter. Interview went well, the panel were very professional and you can feel the enthusiasm that they had working for Southwest. There were no real difficult or unexpected questions during the interview. After the interview the recruiter informed me that if I received a phone call the position would be offered and if I received an email no offer. I asked the recruiter for interview feedback.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Technical Operations Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Southwest Airlines.

    Interview Details

    Had a phone interview. Asked about what my major was, why i chose southwest, what my favorite, hard and easy classes were. Asked me to explain why I enjoyed or found difficulty with those classes. He also asked to describe one of my jobs from my resume.

    Interview Questions
    No Offer
    Average Interview
  10.  

    Project Manager Interview

    Anonymous Employee  in  Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I interviewed through a recruiter. The process took 1 week - interviewed at Southwest Airlines in August 2012.

    Interview Details

    Phone interview followed by panel interview
    Panel interview is a series of "what if" questions which might or might not pertain to your experience
    The panel consists of the Team and the hiring manager

    Interview Questions
    • Name a time you had a difficult manager/project/team - explain   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11. 1 person found this helpful  

    Flight Attendant Interview

    Anonymous Employee  in  Baltimore, MD
    Anonymous Employee in Baltimore, MD
    Application Details

    I interviewed online. The process took 6 months - interviewed at Southwest Airlines in June 2014.

    Interview Details

    Submitted resume online, got a call for a phone interview a few months later. Phone interview was very laid back and easy. Asked questions about my previous work experience, as well as why I left former jobs. They sent me on to the next step which was F2F interview. Southwest flies you to your interview and flies you back. Which is a plus in this industry! Interview was easy and laid back. Asked questions about why I want to be a FA, and work for Southwest, etc. Also asked to name a situation in which I had an angry customer and how did I handle it.

    Interview Questions
    • What would be the most challenging part of working as a Flight Attendant?   View Answer
    No Offer
    Negative Experience
    Easy Interview

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