Southwest Airlines

  www.southwest.com
  www.southwest.com

Southwest Airlines Interview Questions

Updated Nov 9, 2014
Updated Nov 9, 2014
114 Interview Reviews

Interview Experience

Interview Experience

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  1. 2 people found this helpful  

    Ramp Agent Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I applied online. The process took 4 weeksinterviewed at Southwest Airlines in November 2013.

    Interview Details

    I put in an app online. about 2 weeks later i got a random phone call. it was a recruiter. she asked me if i was still interested and then asked some basic interview questions. it was kind of a surprise phone interview. (i was at dinner, not expecting that) At the end of the phone interview she scheduled my face to face. i did the F2F with a recruiter and the operations manager of my location (IND). got emailed 4 days later to set up drug test and finger prints. waiting for my start date

    Interview Questions
    • Tell us about a chaotic time at your last employer and how you handled it.
      Do you know about SW fun-luving culture?
        Answer Question
    Negotiation Details
    no negotiations
    Accepted Offer
    Positive Experience
    Average Interview
  2. 3 people found this helpful  

    Director Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Southwest Airlines.

    Interview Details

    I was initially approached by Southwest to become an Employee through my relationship that I had working for a vendor of Southwest. When I was brought in to interview, it lasted about half a day, and included interviews with the VP for whom I would be working, the VP of the People Department, and 2 other directors in my department. All in all it was a positive experience, and very non-threatening.

    One of the things that was not ever shared with me through the process, however, was the impact of not starting until after January 1. You see, things like profit sharing are awarded to those who are Employees as of December 31. I started the first week in January, and missed an entire year's worth of profit sharing (and at the time Southwest was giving double-digit profit sharing) because I was not informed or told about that caveat.

    Interview Questions
    • The most complicated question was providing an example of when I had something go horribly wrong, and what I did I do in response.   Answer Question
    Negotiation Details
    I did not have much ability to negotiate. I was unable to get any type of pay raise with the new position and was told that my current salary was the best they could do.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Media Specialist Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Southwest Airlines.

    Interview Details

    Fair and highly professional.

    Interview Questions
    Negotiation Details
    Simple and real.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    Senior Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Southwest Airlines in August 2013.

    Interview Details

    Phone screening, face to face with team and hiring manager. Provided example of projects and role. Describe difficult situation and how I handle it. Ask how I would handle a difficult user, difficult assignment or difficult boss

    Interview Questions
    • none, asked for experience and back ground and situational questions   Answer Question
    Negotiation Details
    no negotiation, agency and I pre set the rate
    Accepted Offer
    Positive Experience
    Average Interview
  6. 7 people found this helpful  

    Ramp Agent Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 3 weeksinterviewed at Southwest Airlines in July 2013.

    Interview Details

    I completed the online app, received email to conduct phone interview about 2 weeks after I applied, completed phone interview then one week later the face to face. Face to face was with a supervisor and someone from their people department.... 4 days later I was offered the position. I had 48 hrs to complete testing.

    Negotiation Details
    no negotiations
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Flight Operations Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Southwest Airlines in July 2013.

    Interview Details

    Awesome interview process. After submitting a personal essay and having a phone interview, the company flew me to Dallas for an in-person interview with four department managers. The interview was very low-key, but it allowed me to get to know the culture of Southwest while informing them of my best qualities. I was put up in a very nice hotel, which was an absolute joy for my poor college student sensibilities.

    I received a job offer within about three weeks. They told me they'd get back to me within a week, so that was somewhat disconcerting not hearing from them. Once I'd gotten the offer, I submitted a background check and was officially hired within a few days.

    Interview Questions
    • Nothing that I can remember, honestly. The questions were all very cut and dry, given the entry-level position.   Answer Question
    Negotiation Details
    There was no room for negotiation, given that this was a temporary internship.
    Accepted Offer
    Positive Experience
    Average Interview
  8. 3 people found this helpful  

    Ramp Agent Interview

    Anonymous Interview Candidate in Boston, MA
    Anonymous Interview Candidate in Boston, MA
    Application Details

    I applied online. The process took a dayinterviewed at Southwest Airlines in June 2013.

    Interview Details

    Spoke with a station representative (in my case, the station manager; others spoke with ramp supervisors) and we discussed the position and what it entails. Asked general interview questions.

    Interview Questions
    Negotiation Details
    none- CBA
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Southwest Airlines.

    Interview Details

    Online Application, Phone Interview then Person to Person Interview in Dallas.

    Interview Questions
    • Both the phone interview was general behavioral interview questions and then the person to person interview was basically me thoroughly explaining my experiences that I had on my resume.   Answer Question
    Accepted Offer
    Average Interview
  10. 1 person found this helpful  

    Technical Writer/ Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Southwest Airlines in June 2013.

    Interview Details

    After submitting a resume online, a recruiter called me for a brief conversation about my college experience and why I wanted to work for Southwest. He followed up with a second phone call requesting I come in for a face-to-face interview, where the recruiter facilitated the 45-minute interview with the department head. I took an editing test (the position requires knowledge of editing marks, proofreading, and grammar) in a separate room after the interview, and heard back from the Company a month later. The process is very seamless, but few people get called back. If the phone rings from Southwest, answer it.

    Interview Questions
    • What was your most difficult college course?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Aircraft Mechanic Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Southwest Airlines.

    Interview Details

    Interview process begins with practical skills and knowledge tests. After passing, the interview is conducted by other aircraft mechanics. The interview is very friendly with an emphasis on getting to know you and your attitude (Southwest calls it "Warrior Spirit"). They want candidates that will bring their experience as well as a willingness to continue to learn and grow. I spoke with one of the interviewers after I was hired to ask a little more about what exactly they were looking for. They wanted an easy going person who was confident in their skills but without any cockiness.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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