Sprint Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Retail Sales Consultant (78)
- Technical Consultant (21)
- Sales Representative (19)
- Sales Associate (19)
- Customer Service Representative (14)
- Retail Consultant (13)
- Retail Store Manager (12)
- Lead Retail Consultant (12)
- Customer Care Account Services Specialist (9)
- Technical Support Specialist (8)
- Sales Consultant (8)
- Assistant Store Manager (6)
- Network Engineer (6)
- Technical Support Representative (5)
- Sprint Sales Representative (5)
- Account Executive (5)
- Sales Manager (4)
- Supervisor (4)
- RF Engineer (4)
- Business Analyst (3)
- Lead Sales Consultant (3)
- Solutions Engineer (3)
- Store Manager (3)
- Project Manager (3)
- Account Manager (3)
- Applications Developer III (2)
- Team Leader (2)
- Intern (2)
- Business Customer Service Representative (2)
- Indirect Account Executive (2)
Branch Director Interview (Neutral Experience; Difficult Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at Sprint in June 2013.
Interview Details – Telephone screening with internal recruiter, which led to phone screening with Area Director. This led to in person interview with two current BD's and the AD in three hour session.
Interview Question – I was asked to provide and present my business plan on turning the current team's productivity around. Answer Question
Retail Sales Consultant Interview (Neutral Experience; Easy Interview)
I applied online - interviewed at Sprint in July 2014.
Interview Details – The interview went well. I'm looking forward to hearing back from them. Thanks for the info! I met with a manger and he was very helpful. I'm excited about this opportunity. I can honestly say that I will probably get the job!
Interview Question – I was asked how I would deal with an irritated customer. View Answer
Very Difficult Interview
Retail Sales Consultant Interview (Negative Experience; Very Difficult Interview)
I applied online and the process took 3 days - interviewed at Sprint in July 2014.
Interview Details – I have been in the tech industry for several years and I understand the importance of market trends and customer service. I am a military veteran with extensive life experience. Never in my life have I felt so insulted and confused as to why someone asks me for my opinion then responds with "if that's what you think then you just aren't human."
Be careful interviewing here because I have no idea what they want, they showed me no desire for any particular personality type. I am a outgoing, outspoken and friendly person with loyal traits. I understand an interview needs to be performed in certain ways but this felt as if it was a nightmare. One of the managers was very personable and likable. The other just came off negative, rude and too opinionated and lacked the traits of professionalism I would expect for a 'people' job.
I am very upset and distraught over this, maybe I should just pursue my career in law enforcement where I expect to be talked to any way possible. I am not a sensitive person but when I observe all of these qualities I am quite concerned with who the company has already chosen to hire before me.
I have not been extended an offer yet and if I do get offered I will be mind blown.
Interview Question – Are you lying to me? How will police training help you with dealing with customers? Answer Question
Retail Sales Consultant Interview (Positive Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Sprint in July 2014.
Interview Details – applied online on a Tuesday, I received a phone call the next day (Wednesday) interviewed Friday with store manager. received a phone call Monday asking to come in for panel interview/ Conference call with a few other store managers and district manager. Questions where normal, Why Sprint? What is your biggest failure? how did you deal with an upset customer? and several more like that.
Interview Question – How can your previous experience in retail translate over to work for sprint? Answer Question
Retail Store Manager Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 5 days - interviewed at Sprint in May 2013.
Interview Details – I was referred to Nelson Staffing in San Francisco for an Area/District/retail store Managers position in San Francisco and Novato Ca. I went thru a prep session with the SF Nelson staffer and then on to an interview with the Sprint Area Manager at the retail store in San Fran. He seemed very hurried and disjointed. He was not organized at all and less than professional to say the least.
Interview Question – What was my annual earnings expectations? View Answer
Retail Store Manager Interview (Neutral Experience)
I applied online and the process took 4+ weeks - interviewed at Sprint.
Interview Details – Background check after you are selected. Could be 1-2 in person interviews. District Manager typically signs off on all hires in district. Followed by waiting on background check and drug screen.
Interview Question – usual questions. Be able to answer questions about the company and what your biggest opportunities are. View Answer
Very Easy Interview
Retail Sales Consultant Interview (Positive Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Sprint in May 2014.
Interview Details – I had my first interview with the assistant manager and store manager this past thursday it was pretty simple they were impressed with my resume the assistant said that I'm the top canadate for the position
Interview Question – well the question were pretty simple one question was tell them a time where they were an angry customer and how was I able to help them out and what was the outcome View Answer
Retail Sales Consultant Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 3 weeks - interviewed at Sprint in August 2013.
Interview Details – Well the hiring process does take a while no more then 3 weeks to do your background check. After that the whole process is easy. They will interview and ask you a couple question about the company and your experience in being a sales person.
Interview Question – No difficult question everything was straight forward. Answer Question
Customer Service Representative Interview (Neutral Experience)
I applied through other source and interviewed at Sprint.
Interview Details – I was the hiring manager. attendance is of the utmost importance -Answer questions in the SAR format. it is ok to ask to repeat a question. you should always have questions at the end of an interview. That may be the key to get the position.
Interview Question – Tell me about a time you made a mistake View Answer
Business Tech Support Interview (Positive Experience; Average Interview)
I applied online and the process took 3 days - interviewed at Sprint in April 2014.
Interview Details – went on one interview with 2 employees nothing too hard very comfortable interview standard and straight to the point
Interview Question – none of the questions were difficult Answer Question
Interviews for Top Jobs at Sprint