Sprint Technical Consultant Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
25 Interview Reviews

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  1.  

    Technical Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Can't remember its been too long. You go through a few interviews. Not terribly hard and it shows by the type of people they hire. just act somewhat competent and you will do fine

    Interview Questions
    • Probably what is your biggest weakness   View Answer
    Accepted Offer
  2.  

    Technical Consultant Interview

    Anonymous Interview Candidate in Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I applied online. The process took a weekinterviewed at Sprint.

    Interview Details

    I applied online at the Sprint Careers website for the technical consultant position, and I received a call the next day asking to come in for a interview. The position was located in Brooklyn, NY. I went in and I waited about 30 minutes before the interview actually started. I interviewed with the store manager, and also the technical consultant lead. The interview went very well, and only lasted about 15 minutes. The next day I received a call from the location asking to schedule a phone interview with the district manager. I scheduled the interview for the next day at 6 PM. The interview went well over the phone and he basically asked me on how I view customer service and how Important it is to me. I got a call from the store manager the next day and she sent me a email to complete a background check, and also a email for a drug test. I completed my background check and drug test and just waiting for a call back with a offer. Overall, this was a very quick process compared to other employers.

    Interview Questions
    • What was the most difficult situation you came across, and how did you resolve it?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Technical Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was a very simple interview. The interview was with both the store manager and district manager. They asked very simple questions about work experiences along with career goals. I was offered the job informally and deiced not to a take it. I would much rather work for att or verizon

    Interview Questions
    Declined Offer
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  5.  

    Technical Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Sprint.

    Interview Details

    Confidence is key for being hired, you really don't need anything else to get the job. Go through everything slowly online and fill everything out. They'll call you if you pass for an in person interview and then you should be set. Look at this job as an after college or foot in the door type of a job. Make sure you're ready to role play a sale or two to the interview team.

    Interview Questions
    Negotiation Details
    You can negotiate for your base pay. I was offered $14 an hour but I knew of 3 others who had more schooling/experience that made $12.50. As far as I know $14 is the cap for starting out as a tech.
    Accepted Offer
  6. 1 person found this helpful  

    Technical Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Sprint.

    Interview Details

    Applied on the corporate website, the personality test takes quite a bit of time and is not easy. Be consistent and take your time, would be my advice. I got a call about two weeks later and came in for an interview the next day. The interview was very conversational.

    Interview Questions
    • Be prepared to go through a hypothetical scenario and talk about past positive and negative experiences.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Technical Consultant Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Sprint in June 2013.

    Interview Details

    I was hired as part of a mass-hiring due to a future store opening, so my process was possibly different. I went through two actual interviews: one with assistant managers and then one with store managers. Their questions were pretty easy and nothing really caught me off-guard.

    There was a third "interview" that mostly consisted of being told expectations and a final confirmation if I thought the job was right for me.

    Interview Questions
    • One of the biggest points in the interview that was made is that they want their techs to be able to interact with customers. The interviewers said most people that apply for the tech position lack people skills and are turned down. You need to be able to convince them that you are capable of handling customers.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Technical Consultant Interview

    Anonymous Interview Candidate in Brick, NJ
    Anonymous Interview Candidate in Brick, NJ
    Application Details

    I applied online. The process took 5 daysinterviewed at Sprint.

    Interview Details

    I had applied through career builder website and within a few days was contacted by the store manager for an in person interview. I went to the store for the interveiw with the manager. It was one on one in his office. No hard or unexpected questions. very laid back. He told me he had a few more interviews to conduct and would be making his decision by the end of the week and if i was chosen id receive an email with instructions for the background and drug test ect. At the end of the week i actually received a call from the manager explaining he had decided to go with an existing employee from a different sprint store that requested a transfer but i would have been chosen if it wasnt against an existing employee.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Technical Consultant Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    interviewed at Sprint in May 2013.

    Interview Details

    From the initial online Application to the first interview took 1week. the interview was with lead tech consultant and lead sales lady, manager was not present. the interview went great questions were in STAR format. 3 days later got a call getting offered the position. Accepted offer, got email about 2 weeks later with drug test and background check instructrions. they use A check and E screen for there testing.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Technical Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Sprint.

    Interview Details

    Hiring process consisted of applying online. Filling out online questionnaire. Two interviews (from two different managers). Salary expectation from manager to hire. Drug test.

    Interview Questions
    • Why do you want this job and why do you think you will be good at it? (A frank and direct question)   View Answer
    Negotiation Details
    Not much room for negotiation. Told that I've been given the highest possible.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Technical Consultant Interview

    Anonymous Interview Candidate in Mesa, AZ
    Anonymous Interview Candidate in Mesa, AZ
    Application Details

    I applied online – interviewed at Sprint in March 2013.

    Interview Details

    Okay I applied online @ Careerbuilder.com and I went straight to the website, I filled out the application and took a long assessment, which was all behavior assessing. I was then called a few days later for a in-store interview, there was no phone interview. Of course I said yes to the interview. I went to the store it was very casual, but they did ask me every question that other glassdoor users have put as review-interview questions for the Sprint. I didn't study for the interview, it was very laid back, a few days later I was called to take a 2nd interview another store with another supervisor. That interview was even more laid back than the 1st interview, and he mainly talked about the position.

    Interview Questions
    • Tell me about a time when you failed, and what you did to correct it?   Answer Question
    • Tell me about time that you that you helped an angry customer?   Answer Question
    Negotiation Details
    Well I told them that Glassdoor average for Sprint Technical Consultant is about 14.07, they seemed fine with that, I should have asked for more but I really wanted the position.
    Accepted Offer
    Positive Experience
    Easy Interview

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