Glassdoor is your free inside look at Staples interview questions and advice. All 240 interview reviews posted anonymously by Staples employees and interview candidates.
Declined Offer – Interviewed in Dayton, OH May 2013 – Reviewed Jun 17, 2013 New
Interview Details – Management was excellent to follow up. I felt in the loop. HR is slow to respond though.
Interview Question – If you do not get this position, what are your plans next? View Answer
Reason for Declining – Persona;
Accepted Offer – Interviewed in Sep 2010 – Reviewed Jun 14, 2013 New
Interview Details – Interviewed with hr, district manager and with the gm of the store i would work in
Interview Question – what is your game plan to increase customer satisfaction Answer Question
Negotiation Details – none
Accepted Offer – Reviewed Jun 13, 2013 New
Interview Details – They are offering me an occasional position and i don't know what is there hiring percentage after compeleting those 90 days??
Interview Question – Nothing hard if you know tech.. Answer Question
Accepted Offer – Reviewed Jun 7, 2013 New
Interview Details – The hiring process was easy. i filled out an application and was called back the very next day. the interview was a few minutes and i was hired on the spot. i did not have to wait for a call back. those personality tests are annoying that are part of the interview. i feel like they are useless because people write the answers they think the person will want to hear just to get the job.
Interview Question – all questions were straight up. nothing was difficult or meant to confuse you. Answer Question
Accepted Offer – Reviewed Jun 6, 2013 New
Interview Details – Process was simple, a quick phone call and a 1-1 interview.
Interview Question – Just some basic questions about myself and my plans. Answer Question
Accepted Offer – Interviewed in Birmingham, AL Nov 2012 – Reviewed Jun 1, 2013
Interview Details – I applied online late one Sunday night. I had a phone call the very next morning before 9am for an interview. I was made an offer that day, pending my background check. Background check came back clean by Thursday morning and I started that very day. Very fast and easy process.
Interview Question – What is an example you can give where a customer wanted a service that you could not provide? View Answer
Negotiation Details – I was offered a position within the company that I did not apply for. I was told that this position would just get me in the door so that I could advance into the desired position. I was in said position within two months and made another advancement within another three months.
Accepted Offer – Interviewed in Jun 2009 – Reviewed Jun 5, 2013 New
Interview Details – It was one interview with the GM of the location I applied to. Very basic questions, tell me about yourself, what experience, why was Staples a choice for you. They said they'd give me a call within a week if they were interested. They called a week later, told me to bring my DL and SS Card and that would be all.
Interview Question – No real difficult questions. They do ask the 'tell me about yourself' one. Nothing unexpected. Answer Question
Negotiation Details – I just accepted the salary with no negotiations. I was pretty desperate for a job at the time. If you mention you have related experience they'll ask 'how much are you looking to make'. I'd throw out a dollar or two hire than what you want.
Accepted Offer – Interviewed in Philadelphia, PA Jul 2009 – Reviewed Jun 3, 2013
Interview Details –
first interview was phone an HR telephone screening. This is to see if the salary is in range and you have the right qualifications
second, was an in-person interview with the hiring manager. Professional, yet nice interview. This is to see if you have what it takes.
A ride-along with a B2B is set up for you to go out and get a feel for what the job entails.
Third, was an interview with the hiring manager and the regional manager. They asked harder questions and I presented a Power Point about the company and how I'd be a good fit.
Interview Question – Power Point presentation was the most intimidating but went very well. Answer Question
Negotiation Details – no negotiations. I tried and they would not budge.
Accepted Offer – Interviewed in Framingham, MA Apr 2013 – Reviewed Jun 3, 2013
Interview Details – Applied in Feberuary. Didn't hear back until mid-April. However process after that was fast. Got an email and a phone interview the next day. Another phone call after that and an on site interview the same Friday. Got a phone call about offer the next Monday. Things got done in a month.
Interview Question – What is your weakness. Answer Question
Accepted Offer – Interviewed in Roseville, MN – Reviewed May 28, 2013
Interview Details – They basically want to see your outgoing "salesman" personality. If you don't talk a lot or seem introverted or shy, you won't get an offer. All positions are sales-focused, especially on attaching the Staples extended warranty plans to all eligible items. You will be asked on how to present these or how to attach them. They want to see comfort in the sale, not forcing it or robotic sales lines. Be natural with it.
Interview Question – How would you sell a service plan to a customer who did not want to spend the extra money or objects to the price? Answer Question
Negotiation Details – They asked expected salary. If you ask too high, you don't get the job. I was firm on my number, it was higher than average, but still within the range.
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