Staples Certified On-Site Technician Interview Questions

Updated Jun 16, 2014
Updated Jun 16, 2014
4 Interview Reviews

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Certified On-Site Technician Interview

Anonymous Interview Candidate in Rochester, MN
Anonymous Interview Candidate in Rochester, MN
Application Details

I applied online – interviewed at Staples in July 2013.

Interview Details

The job application is online which then goes through a screening process and is shown to the store GM by green (hire), yellow (maybe), or red (do not hire). If you are green or yellow you go through an interview process and basically find out first time whether or not you are hired.

Interview Questions
  • There were no difficult questions. it was a very straight-forward interview.   Answer Question
Negotiation Details
I was able to negotiate my wage to $10, which is more than other techs were making who had been there for 7 years
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Staples

  1.  

    Certified On-Site Technician Interview

    Anonymous Interview Candidate in Madison, NJ
    Anonymous Interview Candidate in Madison, NJ
    Application Details

    I applied online. The process took 3 daysinterviewed at Staples in March 2013.

    Interview Details

    All applications are submitted online. You upload a resume and take a personality test. The personality test just tells Staples how willing you are to bend over backwards for them. A day after I submitted my application I was called to schedule my first interview which was with the Assistant Manager. He asked some pretty basic technology questions as well as asked about previous experiences with customers. I was immediately scheduled an interview for an interview with the General manager of the store. This interview was the same as the one with the Assistant Manager. After the interview he had me take a knowledge test. It kind of reminded me of a very outdated A+ exam.

    Interview Questions
    • The "hardest" part was the outdated computer knowledge test.   Answer Question
    Negotiation Details
    There is no negotiation. You have two options, accept the offer they give you or look for another job.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Certified On-Site Technician Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Staples in April 2012.

    Interview Details

    They asked me if I knew anything about computers and I said yes. That's it you got the job. That was the easiest interview I ever had. They didn't test me or anything. I have 15 years computer experience and they just believed it and took it as is. I could have been lying for all they know. Pretty bad interviewers if you ask me.

    Interview Questions
    Negotiation Details
    They said hows 11 sound? I said it sound ok. They said great and I got the job
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Certified On-Site Technician Interview

    Anonymous Interview Candidate in Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Staples in June 2011.

    Interview Details

    I was originally hired as an in-store technician. There were only 2 interviews I had to go through. The first was with the sales manager, who took me back to the furniture pad, and we had a far more casual interview than I expected. She asked a lot of the common questions, like previous employment, values, etc... During this interview, she called over one of the techs at the time, and he asked me a few technical questions, which were very easy to answer.

    The next interview was with the General Manager, and this one was a little more formal. We spoke in her office, and I was mainly asked questions about different scenarios. After that, we just talked about the job's expectations, and she quizzed me a little on customer service.

    I heard back from them about a week later, in the afternoon, and they just said, "We would like you, you're hired."

    The only test I had to take was after being hired.

    Interview Questions
    • There weren't many difficult questions. The only one that I had a little trouble with was explaining to the General Manager the different service plans and services that the company offers. The Sales Manager had given me some pamphlets to study, so I was somewhat prepared for it.   Answer Question
    Negotiation Details
    I was able to negotiate a 50 cent increase in starting pay.
    Accepted Offer
    Positive Experience
    Easy Interview

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