Starbucks Interview Questions & Reviews
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Barista Interview (Neutral Experience)
Interviewed at Starbucks
Interview Details – I had experience in coffee shops, learned the dress code, shirts with collars.....bought the book on CD, listen to it over and over, applied for the job, I had no tattoos, the assistant manager, had tattoos from her finger to her elbow! I no longer go to Starbucks.
Interview Question – Availability is the biggest issue. I said I was avail, 24 X7, including holidays, and I wouldbe happy to work any shift. I did not get a call back......they are looking for reasons NOT to hire you. Answer Question
Barista - Starbucks Interview (Negative Experience; Easy Interview)
I applied in-person and the process took a day - interviewed at Starbucks in May 2014.
Interview Details – There were two managers there that I had previously talked to about an interview. When I first arrived they didn't have my resumes that I sent them a week before, but I did bring extras so I handed them each one. Began with the basic questions "Tell me about yourself" and "why starbucks" Now I graduated with an ME degree but Im working on a startup in my spare time so I wasnt looking for an engineering job, but they seemed to be very skeptical about this. I tried to talk heavily about my customer service experience and communication skills and the fact I love Starbucks. Those two questions took about 3 minutes to answer.
Next came the "situational questions" read straight from a piece of paper. There were around 5 and I cant remember all of them...
"Tell me about a time where something went wrong at your previous job and the boss wasn't there-what did you do"
"Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"
These took about 1-2 minutes each to answer.
Then she said "well thats it" this was about 10 minutes in and there hadn't been any questions about previous skills, customer service experience, or anything. I didn't even get any questions during my situational responses. If I knew that was going to happen I would have talked more in the introduction. But I feel like they weren't even taking my application seriously since they didnt even have my resume. I was just very disappointed over all on my way out.
Interview Question – "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it" View Answer
Barista Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at Starbucks in July 2014.
Interview Details – Within a week of applying I was called in for an interview, which is very nice considering other companies don't reply or respond at all. Manager doing the interview was very nice, told all about the benefits for the job, focused on being friendly with customers and being able to handle being under pressure.
Interview Question – "Do you have a problem cleaning bathrooms?" He asked this because every employee has to do it at some point, and thinks no one should be exempt from cleaning the bathroom. Answer Question
Barista Interview (Neutral Experience; Average Interview)
I applied online and the process took a day - interviewed at Starbucks in April 2014.
Interview Details – Upon arriving to the store, I approached the barista behind the counter and informed them of my interview. One of them went to the back to let the manager know while the other offered a free drink, which I have accepted. The manager made her appearance, holding a clipboard and a blank sheet of paper to take notes on. She was cordial and straight to the point, explaining that the interview process will mainly focus on questions that will help her understand the personality of the interviewee. A few set of questions asked that I can immediately recall are, "How do you go about meeting new people?", how you organize yourself in order to tackle a busy environment that requires multitasking, whether or not you have work experience, and so forth. The manager was patient and seemed to be understanding, reminding me that it was okay to take my time with my responses to her questions. The most fun part about the interview process was asking her questions and hearing her responses to them which helps me learn a little more about the manager and the company, too. Upon wrapping it up, she had stated that she will be going over the information she had gathered of not only me, but other interviewees and will call accordingly if interested. I asked whether or not they were taking resumes and cover letters and handed them when she had responded with a yes. Overall, it was a laid back sort of interview where you are able to incorporate your interest in working for Starbucks with your response and also, expressing your personality in a general manner.
Interview Question – "How do you go about meeting new people?" My being reserved, I was momentarily stumped, though if asked next time, an answer will flow more smoothly, I'm sure. Answer Question
Barista - Starbucks Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Starbucks in June 2014.
Interview Details – Applied online got a call within a week. Asked for a in-person interview. It was a Group interview. Mostly General question. They told us that they would call us on the phone is we got a second interview
Interview Question – Nothing to unexpected for the first interview. General questions Answer Question
Starbucks Store Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Starbucks in July 2014.
Interview Details – The job try out i a little confuse, the questions are very tricky.. The rest of the process is very professional, the company standard are very high and they are looking people with no fair to changes
Interview Question – The example the custumer is mad for son kid in the store.. what will you do? Answer Question
Barista Interview (Negative Experience; Easy Interview)
I applied in-person and the process took 2 weeks - interviewed at Starbucks.
Interview Details – I applied online and recieved a call the very next morning, I had to reschedule a week later because of school clearance. I was interviewed by two people at the same time. After the interview, they told me they would do call backs within a week because they were still interviewing. I called more than a week later to check up on the hiring, and apparently they were still doing interviews. I came back after two weeks and was told they were still selecting. I evetually gave up a month later and was hired somewhere else.
Interview Question – If another coworker was doing something worng, how would you handle it and whats was their response as a supervisor in your previous job? View Answer
Barista Interview (Neutral Experience; Easy Interview)
I applied online and interviewed at Starbucks.
Interview Details – Was called for an over the phone interview the day after I applied online, then asked to come in for an in person interview with manager. Interview process was easy going and friendly, made me very comfortable and felt like I had a good chance of being hired. Said they'd call me back in a few days but when they didn't I called back, manager was busy, said he's call me back. He didn't, so I called again, manager was busy. Again.
Interview Question – Very general and expected questions. Answer Question
Assistant Manager Interview (Negative Experience; Average Interview)
I applied online - interviewed at Starbucks in June 2014.
Interview Details – I was so excited to interview for this position because Starbucks is a company that will mentor you and promote growth. The interview wasn't too difficult, a lot of behavior based questions. In the interview I was positive, enthusiastic and excited to finally find a company that values employees and start a career. They basically told me that I was a risky candidate because they thought that I didn't know enough about the job and that it wasn't truly where I wanted to be. I was stunned. I was nothing but positive and excited about the opportunity. I am so very disappointed with Starbucks right now. I have idolized this company since I wrote a paper about them in college and it's pretty disappointing to have them tell me that it's not where I want to be since it truly was where I wanted to be. Good luck to other interviewers because they make it pretty hard to work at a coffee shop, even with a degree in business management.
Interview Question – Have you ever had to make a decision where you didn't know all the facts? Answer Question
Very Easy Interview
Assistant Manager Interview (Negative Experience; Very Easy Interview)
The process took 4+ weeks - interviewed at Starbucks in June 2014.
Interview Details – Received a call from the recruiter. Asked about past job experiences and then sent an email to set up another phone interview the following week. Had the second phone interview with the pretty much the same questions as the first phone interview. Then I was told that they interview in a biweekly process so he would be in contact with me in the future to set up the next set.
Interview Question – Tell me about a time you had a difficult customer? Answer Question
Interviews for Top Jobs at Starbucks