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Starbucks Interview Questions

Updated Dec 21, 2014
Updated Dec 21, 2014
327 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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327 Candidate Interview Reviews Back to all interviews

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  1.  

    Barista Interview

    Anonymous Interview Candidate in Trenton, NJ
    Anonymous Interview Candidate in Trenton, NJ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Starbucks.

    Interview Details

    They only talked with me for about 10-15 minutes and it was out on the floor with customers. It seemed unprofessional and rushed. I had plenty of experience working at a coffee shop previously as a barista but Starbucks thought that was a negative. They want clean slates that they can mould at their '8 week training bootcamp'.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  2. 1 person found this helpful  

    Barista Interview

    Anonymous Interview Candidate in Flagstaff, AZ
    Anonymous Interview Candidate in Flagstaff, AZ
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks in December 2014.

    Interview Details

    This was my fourth time submitting my application to this Starbucks, making it about two years since I was trying to get a position at this Starbucks. I called the manager and asked them to consider me for the position, as I had an open schedule, I wanted full-time, and I was willing and ready to work. They said they would get back to me on Monday. A few days later (Friday), they e-mailed me asking to participate in a group interview. So I obliged.

    I had prepared for this interview by looking at questions online. Online, there were a lot of questions like, "Tell me about a negative customer service experience you had and how you fixed it." Or when you had a negative experience with a co-worker and how you fixed it. Then they were supposed to offer you a drink, which I think you are supposed to take.

    I had a group interview with four other fantastic individuals, where some had experience advantage with Starbucks and others had better stories than me. During this interview, they focused on behavioral questions. They didn't ask how you fixed your problems, though. They simply asked you questions like, "Tell me about a negative experience you had with a customer." "Tell me about a negative experience you had with a co-worker." I wasn't really sure if they wanted a happy ending, or a problem where I just couldn't help the customer, despite everything. I experimented by telling them I had a bad experience with a co-worker, but we worked through it, and also by disappointing a customer because the item they wanted as out-of-stock (at a previous job) and there was no way that I could help them. They also did not offer drinks at this interview, so I bought my own.

    About fifteen minutes later, I got an e-mail saying that we will not move forward with the interview. I was also shocked that, while they emphasized customer relations and calling their employees "partners", I would at least get a e-mail saying "Dear (my name)..." Nope! It was "Dear applicant..." I don't know if it was automated or not. I guess if it were me, I wouldn't make it so impersonal if you had just met these people, talked with them for 45 minutes, and then called them "applicant." The manager seemed "cold," so I'm not sure I will go back to that particular Starbucks for my business.

    Interview Questions
    • Describe a time where you held a co-worker accountable for their actions.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Starbucks in December 2014.

    Interview Details

    Well I called around and this specific Starbucks was hiring. He looked my application up online ( I submitted it before I called) and told me that my age was iffy (I'm 16) but come down for an interview tomorrow. I came for an interview and I told a fellow Barista that I'm here to speak to the manager. They made me a drink of my choice for free and I sat down waiting for the manager. It took maybe 20 minutes for him to come out and I got there about 7 minutes early. He asked some questions and then told me I was a perfect fit for Starbucks and I carried myself well. This was my first interview of my life but then he told me that it would take time to train me. Time that he doesn't have. So I wasn't hired.

    Interview Questions
    • Tell me about a time where you failed and had to fix your mistake.   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Starbucks in December 2014.

    Interview Details

    Applied online. Received an interview after 10 days or so. I was offered a free drink by barista and waited until interview began. Manager explained a lot about the company benefits, how hard the co workers work everyday. The need for the store to be clean and other Starbucks standards. Afterwards was told I'd be contacted to set up a second interview.

    Interview Questions
    • A lot of what did you do in a situation likes this... Type questions. Hard to think of these on the spot, best to be prepared.   Answer Question
    No Offer
    Difficult Interview
  6.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    Applied to Starbucks online and then got a phone call a few days later. The phone call (like mentioned in most of the other reviews) was a screening and they asked me why I wanted to work at Starbucks and previous employment. After that, we scheduled for an interview later that week with both the assistant manager and manager. On interview day the barista will ask you if you want a drink (ITS FREE TAKE IT). I then met with the two managers and began the interview which was pretty straightforward and simple. They alternated questions off of a script and the questions were generally behavioral/situational questions which if you prepare, will be pretty easy to answer. The overall experience went fairly well and was pretty laid back and both managers were really friendly. At the end of the interview however, they told me I wasn't able to work at that specific Starbucks because they served wine there (weird right) and you had to be 21 in order to work there but the manager said she would consider me for another Starbucks location close-by and would call me by Monday. Monday came around and I proceeded to call myself but the manager wasn't in nor was in the following day. The workers told me that they didn't know what days she came in so they only took my name down and told me they would notify her when she was there. Im kind of irritated that im left at a stand still not knowing if I got the job or not and will have to continually keep calling back but the interview process and whole experience itself was pretty laid back and straight forward- nothing to really stress about.

    Interview Questions
    • Time when you had to act without direction or guidance   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starbucks.

    Interview Details

    I applied online and a week later I called for a interview and this got called to meet with another manger at a different store . then the training process was nerve wrecking

    Interview Questions
    No Offer
    Average Interview
  8.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Starbucks in November 2014.

    Interview Details

    I applied online and got a call a couple weeks later. It was a mini phone interview and then they asked me to come in the following Monday for a one on one interview with the hiring manager. I went in and they asked me to sit and wait for a few and the manager would be out. I waited for 15 minutes (I was early) and then the manager called me back to her office with her. They interview was very easy and the hiring manager was VERY nice and welcoming. It felt more like a conversation than an actual interview.

    Interview Questions
    • If a customer was buying a cake, what 3 items would you recommend they buy with the cake?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  9.  

    IT Project Manager Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Starbucks in November 2014.

    Interview Details

    This was done at a recruiting fair so it might not be indicative of Starbucks normal hiring and interviewing process. The recruiter asked a few questions that were of the sort "What are you looking to do?" and when it was clear it wasn't for a barrista position, I was passed off to someone else. He looked at my resume, said it was too long, and that I should shorten it an apply online and that they had some positions open in Seattle but not to get my hopes up.

    Interview Questions
    • Why do you want to work for Starbucks?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  10. 2 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 daysinterviewed at Starbucks.

    Interview Details

    When you first get into the store and tell the barista you're looking for the manager, they offer you a drink. So, I got a coffee and the barista asked me to sit and wait because the store was really busy at that moment. I sat and waited for probably half an hour. The manager called me into the backroom/stockroom/her office? for the interview. She asked basic questions like What is your experience with customer service? Have you ever had a customer who was dissatisfied and what did you do about it? She was reading off a sheet the entire time so I guess they were pre-made questions. The manager was super friendly and the interview was really laid back.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was called by several stores for a pre-interview. Just one question per call such as "why would you like to work here?" and whether or not I was available to work outside the available hours stated in my application. Never called back for full interview.

    No Offer

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