Starbucks Interview Questions

Updated Sep 16, 2014
Updated Sep 16, 2014
985 Interview Reviews

Interview Experience

Interview Experience

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13%
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Getting an Interview

Getting an Interview

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  1. 1 person found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Starbucks.

    Interview Details

    Received a call about a week or two after I first applied. Short phone interview, just asked about my availability, nothing complicated it was more like a casual conversation. Scheduled a face to face interview at the location, was offered a drink while I waited. She explained the benefits and dress code, as well as what I would be doing if I got the job. Pretty simple, I wasn't really asked many questions, it was mostly just her talking. She was very friendly and the interview itself was very casual. At the end she said she would call within the next couple of days with an answer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Shift Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Starbucks in February 2011.

    Interview Details

    Be specific in answering questions. STAR your answers. Situation, Task, Action you took, Result. Be very cal , they want to know you can keep it together when things get hairy. Think spock...try to answer the questions as logical as posible..keep it simple and dont forget to star your answers

    Interview Questions
    • Explain a time when you failed to meet the customers expectations. What happened? What did you do to fix it and what was the end result?   View Answer
    Reasons for Declining

    Rather not say

    Declined Offer
    Difficult Interview
  3.  

    District Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 1 week - interviewed at Starbucks.

    Interview Details

    one interview with the regional director and one phone interview with the Regional Vice President; very comfortable process. I was an internal candidate so my District Manager at the time helped prep me quite well. For external candidates, it can be difficult as there is typically a panel interview via phone first.

    Interview Questions
    • Behavioral interview process, (Situation, Action, Result, Interesting Fact)   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Barista Interview

    Anonymous Interview Candidate  in  Pittsburgh, PA
    Anonymous Interview Candidate in Pittsburgh, PA
    Application Details

    I applied online. The process took 3 weeks - interviewed at Starbucks in December 2013.

    Interview Details

    I applied online to the 4-5 closest stores in my area. I was able to rank these stores in my order of preference, but ultimately they placed me where they wanted me, not my first choice (or even my second or third), but still somewhere that was easily accessible for me (I don't have my license, I take public transportation). I dressed Business Casual in clean, simple attire, I think I wore a simple black dress with a black cardigan and flats. I'm pretty sure I was contacted via telephone to schedule an in person interview within' the week. On the date of my interview I arrived 15 minutes early, went to the register to inform a Barista of my arrival. I was offered a complimentary drink of my choosing, I think I got a standard tall latte of some sort, nothing too fancy, to show I was a consumer of the products. I sat down in the cafe area (actually not at the store I was officially hired at, the one up the street from it) and waited for the manager to meet me. As it turns out, I was met by not one, but two managers. They were both male and I was surprised at how at ease I felt after a short period of time talking to them. The questions were simple and fluid. Prior to my Starbucks interview I had only had a handful of interviews, but this was by far my easiest one to date. They even asked a few personal questions about what I liked to do in my spare time. Starbucks seems to value, and embrace, people who are quirky, artsy, or a little weird (in the best way). Be friendly, engaging, and smile a lot! They just want to see that you're personable and visualize you interacting positively with customers. Seamless process. I was very impressed. I got an offer. On my first day I could already tell it would be a great place to work, and I felt like part of a family.

    Interview Questions
    Negotiation Details
    A little higher than minimum wage, still not enough to live on long term, no negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  6. 6 people found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 1+ week - interviewed at Starbucks in March 2012.

    Interview Details

    I had a manager from another Starbucks refer me to another manager at a nearby location. I was already a customer for 2 years and knew only the manager who referred me. The other manager approached me inside Starbucks and asked if I was interested in a job (I had tried to get a job at the store I frequented every day). I said yes and she asked me for my phone number and called me the next day to set up an interview time. It was about three days away. I showed up at the interview and it took only about 20 minutes. I was cheery and upbeat in my interview and was honest that I was not a morning person, which worked out great because she listened and started me out on nights after my two-week paid training. She called me about a day or two after saying I was hired and told me when my training started.

    Interview Questions
    • What was one situation where you had a customer complaint and how did you address/fix the problem?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Starbucks in April 2014.

    Interview Details

    The hiring process is simple. They invite you to the store after taking about three days to call you about your application. They talk about the company standards and policies and talk about dress code and job expectations. They ask questions about your previous job experience. If they are wanting to hire you, then you will know by the end of the interview, they will ask if you have your different forms of i.d. including your SSN/card. It takes about 5-7 days to finish the background check and they will call you in for training briefly afterwards.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied in-person. The process took 1 week - interviewed at Starbucks.

    Interview Details

    I submitted a paper application (they only do online applications now), and then followed up in person a couple of times after a few days. I was given a VERY casual interview by the assistant manager, then received a phone call later that day for a second interview with the store manager. The second interview was also very casual. I was mostly asked about previous customer service experience, what my schedule was like, and when I could start working.

    Interview Questions
    • Describe a time you had to deal with a very difficult customer and how you handled the situation.   View Answer
    Negotiation Details
    I didn't negotiate. I was basically told the starting pay rate for a barista (this was in 2004) was $7.00/hr not including tips.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 2 weeks - interviewed at Starbucks in August 2014.

    Interview Details

    Took about 2 weeks. Called in for an in-person interview about a week after filling out application online. Had interview, was called 2 days later and offered job pending background check which takes up to a week. Then scheduled training.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 days - interviewed at Starbucks in May 2010.

    Interview Details

    Easy just know the mission statement and know something about coffee and tea. They will ask you. Smile and show interest in wanting the job job job job job job job job job

    Interview Questions
    Negotiation Details
    It was easy
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeks - interviewed at Starbucks in August 2014.

    Interview Details

    Applied online, a week later I came in to speak with the hiring manger and they weren't there so the employees said to come the next day. When I did the manager said it was his last day so he wasn't justified to make any hiring decisions. A week later I called the store and spoke with the new manager and she said if they were hiring she would call me. After all this I finally got a call for the interview. It started out relaxed and they offered me a drink and I sat down by myself waiting for it while the manager was waiting on the drink to be made to give it to me. It took place outside on a table and the basic questions were asked and no trick questions at all. Just how I would react to certain situations. After there was no guarantee for the job since a background check was needed but she said it looked good. I got the call that I passed the background check and was offered the job on the phone and accepted.

    Interview Questions
    • They were all situational questions besides" what are three characteristics your friends would use to call you."   Answer Question
    Negotiation Details
    She asked if $9.00 would be alright but since this was my first job I wasn't in a position to ask for much more.
    Accepted Offer
    Positive Experience
    Easy Interview

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