Starbucks Barista - Starbucks Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
228 interviews

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Barista - Starbucks Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed online - interviewed at Starbucks in August 2014.

Interview Details

Was a regular customer and put in an application. Called store multiple times a week but hiring manager was never there. After leaving many messages about my application, i got a call about two weeks later to come in for an interview. They will offer free coffee of your store,always accept it. Was so scared i looked online for help with possible interview questions but Was asked very basic questions for my personal interview. Manager kept looking away, getting on her phone, and interrupting the interview to speak with customers full on. I felt it was very rude. She did throw a few jokes in there but otherwise stayed pretty serious. Was offered a full time job,and accepted. I started two days later with "training." Was told i would get adequate training, but in reality i am still trying to understand things because i have to learn by watching others while stuck on drive thru,also with no knowledge on how to work this. All of the employees said they learned this way as well.

Interview Questions
  • Very basic - Why do you want to work here?   View Answer
Negotiation Details
No negotiation. Baristas here start at 7.45 an hour plus occassional tips on tuesdays.
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Starbucks

  1.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at Starbucks.

    Interview Details

    Applied online and introduced myself in-store. Got a call about a week later from a manager for an interview the next day. All behavioral questions. "How did you handle a customer criticizing you, how did you react?" "Tell me about a time you... Etc." Stress customer service as much as possible and try to keep answers under a minute but not too short, I aimed for about 30-45 seconds. Go longer on questions you think need it, but try to keep them short and to the point. Very friendly; take the free drink they offer you. Only 6-7 questions, the interviewer was the store manager. She was very professional, yet still friendly. Dressed business casual, neutral colored collared shirt, khaki pants. Job offer extended pending a background check at the end of the interview which I accepted. We sat outside which I think lightened the mood quite a bit. Seems like a great company so far. Unsure on negotiations or pay. She said that will be discussed after the background check.

    Interview Questions
    • Tell me about a time a customer criticized you on your work, how did you respond?   Answer Question
    • Tell me about a time you built a relationship with a customer and how did you do so?   Answer Question
    Negotiation Details
    All will be discussed pending the background check.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Starbucks.

    Interview Details

    Short, simple, and straight to the point. Starbucks does not drug test, they only do a background check. Just be yourself and try to smile. They're looking for folks who want to grow with the company. They're not looking for individuals looking for a quick buck.

    Negotiation Details
    Negotiate pay.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Fullerton, CA
    Anonymous Interview Candidate in Fullerton, CA
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at Starbucks in December 2010.

    Interview Details

    Simple, why should we hire you? What do you know about coffee? What is your availability? all the basics. Do you go to school? Do you have family with the company? How many hours can you work a week? What do you like about Starbucks? Make sure you dress nice, talk clear, and talk with the manager, look them in the eye.

    Interview Questions
    Negotiation Details
    No
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Palo Alto, CA
    Anonymous Interview Candidate in Palo Alto, CA
    Application Details

    I interviewed online - interviewed at Starbucks in July 2014.

    Interview Details

    I submitted my application online, through the Starbucks website. It was easy and simple, but takes awhile, like most online applications do. I was able to pick 5 locations at which I was willing to work. I received a phone call a day or two later from Chris, a Starbucks Manager. He wanted to know if any other Starbucks Managers had contacted me. They hadn't.
    I interviewed in person soon after. The interview was informal - in the store at the tables with customers all around. It is rather nice that they offer you a free drink when you interview. The questions were basic. Why do you want to work for Starbucks? Because it's reliable and I can bike to it and coffee sounds fun and smells nice. Are you only interested in working for chain stores? No. Why is your availability only between these hours/do you even know what our store hours are? No I don't, actually! Is anything going to show up on your background check? No, there is nothing there. This question seemed to be his biggest concern. Starbucks conduct the background check soon after.
    I thought I interviewed horribly. I couldn't always hear the Manager, because the store is loud. I was slightly surprised to get the job - I guess they just want to know that you're not crazy and you're reliable. In this expensive area, it seems that these minimum wage positions may not have the largest worker pool to chose from.

    Interview Questions
    Negotiation Details
    Uh, as far as I know, there is no negotiation phase to a minimum wage Barista position.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Starbucks-Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 3 weeks - interviewed at Starbucks in March 2014.

    Interview Details

    I was an employee referral. I submitted my application online. The store manager called me asking if I was available for an interview.

    A week later, I walked in business casual. Stayed close to the walkway towards the back room until a barista approached me. Said my name and that I was here for the Store Manager for an interview. The SM offered me a drink. I accepted. We sat down in the lobby. It was slightly distracting with drinking being called out and rambunctious children. The interview took about 10-15 minutes. Asked me about my previous work experience. Ran through some typical interview questions, and if I was ok with cleaning bathrooms. Got my availability and information necessary for a background check.

    a week later, I got a call for my first day of training and asked about attire.

    Interview Questions
    • If I was ok with cleaning bathrooms and mopping floors was must unexpected. But it is something that everyone does.   Answer Question
    Negotiation Details
    No negotiation. Base pay typically off of experience. Degrees are irrelevant.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Clarksville, TN
    Anonymous Interview Candidate in Clarksville, TN
    Application Details

    I interviewed online. The process took a day - interviewed at Starbucks in December 2013.

    Interview Details

    Stay persistent! Had to go by and meet with the manager a few times to get to the actual interview process. It was a one time 45 minute interview where we each drank a cup of coffee and talked about prior work experience and why you would want to work in coffee. Very laid back!

    Interview Questions
    • How would you handle a customer who got their coffee and then turned around and complained at you that it was made wrong, even if you did not make it yourself.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 2 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Hollywood, CA
    Anonymous Interview Candidate in Hollywood, CA
    Application Details

    I interviewed in-person. The process took a day - interviewed at Starbucks in January 2012.

    Interview Details

    Just give the usual " hard working, punctual, honest" worker line. Regardless, it is all up to the store manager to hire. First impression is key. But if the store manager likes your personality, you have the job rather or not you answered correctly or not.

    Interview Questions
    Negotiation Details
    There is no negotiation. It is take it or leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Employee  in  Spokane, WA
    Anonymous Employee in Spokane, WA
    Application Details

    I interviewed in-person. The process took a day - interviewed at Starbucks in May 2014.

    Interview Details

    There were two managers there that I had previously talked to about an interview. When I first arrived they didn't have my resumes that I sent them a week before, but I did bring extras so I handed them each one. Began with the basic questions "Tell me about yourself" and "why starbucks" Now I graduated with an ME degree but Im working on a startup in my spare time so I wasnt looking for an engineering job, but they seemed to be very skeptical about this. I tried to talk heavily about my customer service experience and communication skills and the fact I love Starbucks. Those two questions took about 3 minutes to answer.

    Next came the "situational questions" read straight from a piece of paper. There were around 5 and I cant remember all of them...
    "Tell me about a time where something went wrong at your previous job and the boss wasn't there-what did you do"
    "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"
    These took about 1-2 minutes each to answer.

    Then she said "well thats it" this was about 10 minutes in and there hadn't been any questions about previous skills, customer service experience, or anything. I didn't even get any questions during my situational responses. If I knew that was going to happen I would have talked more in the introduction. But I feel like they weren't even taking my application seriously since they didnt even have my resume. I was just very disappointed over all on my way out.

    Interview Questions
    • "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"   View Answer
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Starbucks in July 2014.

    Interview Details

    The interview was held at a local Starbucks where there were several area managers meeting with prospective employees. The atmosphere was relaxed, but professional. There were several specific questions asked that required me to describe in detail how I solved a customer service issue in one of my past work environments. I described the issue, what actions I took to solve the issue, and the subsequent outcome of my actions (how the issue was resolved).

    Interview Questions
    • The toughest question I was asked had to do with how I handled a situation where a customer was not happy.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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