Starbucks Starbucks-Barista Interview Questions

Updated Sep 28, 2014
Updated Sep 28, 2014
240 Interview Reviews

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1 person found this helpful  

Barista - Starbucks Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4 weeks - interviewed at Starbucks.

Interview Details

I applied online and it took 4 weeks after constantly calling and asking about my application to finally have an interview this afternoon. they want to make sure you're interested in the job before they set up an interview. The manager was super friendly and sociable. I had a really great experience and felt the interview went great. I was super nervous at first, but she made me feel super comfortable and that helped me a lot. It was more of a friendly conversation than a formal off the clip board interview. which made it easier to talk with her. she asked me the following questions:
1.) why starbucks?
2.)what did you notice while being in the store?
3.)when was a time a co-worker was treating you disrespectfully, and how did you react/handle it?
4.)what was a time a co-worker was doing something against policy, and what did you do/ how did you fix the problem?
that's all I can remember, hope I helped!:)

Interview Questions
  • if you had all the money in the world, where would you go?   Answer Question
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Starbucks

  1.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied in-person. The process took 1 week - interviewed at Starbucks.

    Interview Details

    I submitted a paper application (they only do online applications now), and then followed up in person a couple of times after a few days. I was given a VERY casual interview by the assistant manager, then received a phone call later that day for a second interview with the store manager. The second interview was also very casual. I was mostly asked about previous customer service experience, what my schedule was like, and when I could start working.

    Interview Questions
    • Describe a time you had to deal with a very difficult customer and how you handled the situation.   View Answer
    Negotiation Details
    I didn't negotiate. I was basically told the starting pay rate for a barista (this was in 2004) was $7.00/hr not including tips.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 1 week - interviewed at Starbucks in September 2014.

    Interview Details

    It was a simple process. They call you and ask you questions over the phone then schedule you an appointment. Go there for your interview and you get a free drink. Ask you some questions and bam

    Interview Questions
    Reasons for Declining

    Another job interview the day after hired on the spot. Better pay offered

    Declined Offer
    Positive Experience
    Easy Interview
  3.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Starbucks.

    Interview Details

    Applied online and introduced myself in-store. Got a call about a week later from a manager for an interview the next day. All behavioral questions. "How did you handle a customer criticizing you, how did you react?" "Tell me about a time you... Etc." Stress customer service as much as possible and try to keep answers under a minute but not too short, I aimed for about 30-45 seconds. Go longer on questions you think need it, but try to keep them short and to the point. Very friendly; take the free drink they offer you. Only 6-7 questions, the interviewer was the store manager. She was very professional, yet still friendly. Dressed business casual, neutral colored collared shirt, khaki pants. Job offer extended pending a background check at the end of the interview which I accepted. We sat outside which I think lightened the mood quite a bit. Seems like a great company so far. Unsure on negotiations or pay. She said that will be discussed after the background check.

    Interview Questions
    • Tell me about a time a customer criticized you on your work, how did you respond?   Answer Question
    • Tell me about a time you built a relationship with a customer and how did you do so?   Answer Question
    Negotiation Details
    All will be discussed pending the background check.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Starbucks.

    Interview Details

    Short, simple, and straight to the point. Starbucks does not drug test, they only do a background check. Just be yourself and try to smile. They're looking for folks who want to grow with the company. They're not looking for individuals looking for a quick buck.

    Negotiation Details
    Negotiate pay.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Starbucks in August 2014.

    Interview Details

    Was a regular customer and put in an application. Called store multiple times a week but hiring manager was never there. After leaving many messages about my application, i got a call about two weeks later to come in for an interview. They will offer free coffee of your store,always accept it. Was so scared i looked online for help with possible interview questions but Was asked very basic questions for my personal interview. Manager kept looking away, getting on her phone, and interrupting the interview to speak with customers full on. I felt it was very rude. She did throw a few jokes in there but otherwise stayed pretty serious. Was offered a full time job,and accepted. I started two days later with "training." Was told i would get adequate training, but in reality i am still trying to understand things because i have to learn by watching others while stuck on drive thru,also with no knowledge on how to work this. All of the employees said they learned this way as well.

    Interview Questions
    • Very basic - Why do you want to work here?   View Answer
    Negotiation Details
    No negotiation. Baristas here start at 7.45 an hour plus occassional tips on tuesdays.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 2 weeks - interviewed at Starbucks in August 2014.

    Interview Details

    Took about 2 weeks. Called in for an in-person interview about a week after filling out application online. Had interview, was called 2 days later and offered job pending background check which takes up to a week. Then scheduled training.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeks - interviewed at Starbucks in August 2014.

    Interview Details

    Applied online, a week later I came in to speak with the hiring manger and they weren't there so the employees said to come the next day. When I did the manager said it was his last day so he wasn't justified to make any hiring decisions. A week later I called the store and spoke with the new manager and she said if they were hiring she would call me. After all this I finally got a call for the interview. It started out relaxed and they offered me a drink and I sat down by myself waiting for it while the manager was waiting on the drink to be made to give it to me. It took place outside on a table and the basic questions were asked and no trick questions at all. Just how I would react to certain situations. After there was no guarantee for the job since a background check was needed but she said it looked good. I got the call that I passed the background check and was offered the job on the phone and accepted.

    Interview Questions
    • They were all situational questions besides" what are three characteristics your friends would use to call you."   Answer Question
    Negotiation Details
    She asked if $9.00 would be alright but since this was my first job I wasn't in a position to ask for much more.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Starbucks in July 2014.

    Interview Details

    The interview was held at a local Starbucks where there were several area managers meeting with prospective employees. The atmosphere was relaxed, but professional. There were several specific questions asked that required me to describe in detail how I solved a customer service issue in one of my past work environments. I described the issue, what actions I took to solve the issue, and the subsequent outcome of my actions (how the issue was resolved).

    Interview Questions
    • The toughest question I was asked had to do with how I handled a situation where a customer was not happy.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Wheeling, IL
    Anonymous Interview Candidate in Wheeling, IL
    Application Details

    I applied online - interviewed at Starbucks in July 2014.

    Interview Details

    I Applied online and got a call back within two days. One week later I met with the general manager and was hired on the spot. I Started two weeks later. The woman was very pleasant and asked typical service questions. Very laid back, it was not intimidating at all. The interview took about ten minutes, I dressed business casual and she wore her barista uniform.

    Interview Questions
    • A lot of team player questions and positive attitude reference. Very laid back interview within the cafe.
      Example, if someone is doing something wrong would you correct them?
        View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

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