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Starbucks Starbucks-Barista Interview Questions

Updated Nov 20, 2014
Updated Nov 20, 2014
270 Interview Reviews

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Barista - Starbucks Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral. The process took 2 weeksinterviewed at Starbucks.

Interview Details

I applied online and got a phone call back. Initially there was a lot of rescheduling with the manager. I had 2 15 minute interviews within a week. A day after my second interview I was extended an offer. It was a take it or leave it type of deal.

Interview Questions
  • Can you describe a time you couldn't resolve a customer's complaint. What could have been done differently?   Answer Question
Negotiation Details
None. You pretty much go in they tell you how much base pay is, explain the tip splits, and any promotional time for increased pay.
Accepted Offer

Other Interview Reviews for Starbucks

  1.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied in-person. The process took a dayinterviewed at Starbucks.

    Interview Details

    I was in the store that hired me almost everyday as a regular customer. In fact, I was there so often that the manager asked me if I wanted to work there one day when they were short staffed on the floor. Stores are ALWAYS having issues with staffing turnover and good partner retention due to the fact that barista jobs are temporary/transitional in the minds of almost everyone that applies to the company.

    Interview Questions
    • Tell me about a time when you received unexpected, critical feedback about your performance?   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ monthsinterviewed at Starbucks.

    Interview Details

    Keep your answers simple, and to the point. Be thorough, but do not overcomplicate. Remember the most important thing to Starbucks is the customer getting the great "Starbucks experience." They are looking for people who are reliable with a history of reliability.

    Interview Questions
    • What happens if the schedule gets crazy and it seems chaotic. What should you do?   View Answer
    Negotiation Details
    I had worked there 13 years ago for about a year, so they gave me about 75¢ more per hour.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 3 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    This involved a single phone call (I later found out the typical process is a phone interview, then an in-person interview, but I guess I was an exception). It mostly involved clarifications about my resume and behavioral-situational questions. Very easy to build rapport if you get a good feel for the person who is interviewing you, and take the time to think through your questions. Also suggest practicing with situational questions ahead of time to get your mind in the right space. Questions were such as, "Recall a time where you had a conflict with a coworker. What was the issue and how did you solve it?" and "Why Starbucks?" Pretty straight forward.

    Interview Questions
    • Was there any time that you had a negative experience with a customer? What happened, and what did you do to try and make it better? (not difficult or unexpected, but important)   Answer Question
    Negotiation Details
    No negotiation. It's a take it or leave it, slightly higher than minimum wage position.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Starbucks.

    Interview Details

    The interview was easy and laid back. They offer you a drink, take it as it is a part of the interview. As long as you act enthused about customer service and starbucks, you will get the job

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  6.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starbucks.

    Interview Details

    I applied online and a week later I called for a interview and this got called to meet with another manger at a different store . then the training process was nerve wrecking

    Interview Questions
    No Offer
    Average Interview
  7.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Starbucks.

    Interview Details

    Applied at a few local stores and a different store manager called to set an interview. Was farther than I wanted to travel for work but accepted anyways. Interview was a lot of "tell me when" questions, so be prepared to pull situations from your past work experience. Hiring can take a while so don't expect to start training within the first few days, give it at least a week.

    Interview Questions
    • All of the questions were difficult because unless you can really recall the exact situation you sound like your repeating yourself with every answer.   Answer Question
    Negotiation Details
    You get what you get. Most managers will start you out a few cents above minimum wage.
    Accepted Offer
    Negative Experience
    Average Interview
  8. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Starbucks.

    Interview Details

    I submitted my application online, which is how all applications have to be submitted, then I stopped by the store to talk to the manager. I told him that I already submitted my application and he interviewed me on the spot. Unfortunately, as a senior in high school who will be leaving the area come sunmer time, I did not get the job because they wanted someone who will be around at least 2 years

    Interview Questions
    • What are your plans on staying in the area for the next couple years   View Answer
    Reasons for Declining

    I did not want to commit to staying in the area for at least 2 years

    Declined Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Starbucks.

    Interview Details

    One initial interview that will be held in the store lobby, if you have ADD, do your best to focus. Should always call and follow up, sometimes managers can be flocked with applications and or busy with other stuff. Normal interview process, simple questions, probably only lasts about 30 to 45 minutes.

    Interview Questions
    Negotiation Details
    No, you will not be able to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 daysinterviewed at Starbucks.

    Interview Details

    When you first get into the store and tell the barista you're looking for the manager, they offer you a drink. So, I got a coffee and the barista asked me to sit and wait because the store was really busy at that moment. I sat and waited for probably half an hour. The manager called me into the backroom/stockroom/her office? for the interview. She asked basic questions like What is your experience with customer service? Have you ever had a customer who was dissatisfied and what did you do about it? She was reading off a sheet the entire time so I guess they were pre-made questions. The manager was super friendly and the interview was really laid back.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

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