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Starbucks Barista Interview Questions

Updated Dec 14, 2014
Updated Dec 14, 2014
943 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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  1.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    Application done online. Knowing someone that already works at Starbucks who can put in a good word for you helps a lot though. First they will do a phone screening to see if you sound professional. After you pass the phone screening they will invite you to the store for which you are interviewing for. You walk up and say that you are there for an interview. Whoever is in cafe will notify their manager and offer you a free drink of your choice. The interview is fairly relaxed with a lot of questions about customer situations. Basically they are trying to decide if you are someone who will take care of their customers. Passion for the company is a big plus. You will get asked why you want to work for Starbucks and what you know about the company.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Starbucks.

    Interview Details

    In my case I had a referral, which really helps. Applied online, got a call a day or two later to set up an interview. Interviewed about 4 days later. Interview was very casual, hardly an interview at all. Just a conversation about experience, how many hours I hoped to get, that kind of thing. Manager was very personable and friendly. Didn't hear anything for a little over a week, so followed up, and got the job the next day. All in all, if you know someone at the store you want to work at, and most importantly if you follow up, (give it a week or so) you will get the job. Background check, no drug test. All in all easy process.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
  3.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starbucks.

    Interview Details

    When going through the hiring process I had one phone interview, I was then asked to come in for an in person interview. The first in person interview was with the manager of the store I started out at, I then also had more more interview with a different manager at a different location.

    Interview Questions
    • I don't remember the most difficult question that I had since my interview was now awhile ago, but if you ever are asked a difficult question just remember to breathe. You can ask the person interviewing you to repeat the question and/or you can also say you are not sure and need a moment to think.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Apply online, follow up call, interview, back ground check, orientation! It is pretty easy to get ahold of the store manager and if that specific store isn't hiring they will let you know what stores are hiring. Also, you can apply to start as a shift leader as opposed to barista but I do NOT recommend it because learning and training to become a barista is hard enough as is and shifts usually have a very hard time learning how to be good at their job if they haven't previously worked as a barista

    Interview Questions
    • Whats your favorite coffee beverage, What kind of leader are you, Can you prioritize and make important decisions quickly   Answer Question
    Accepted Offer
  6.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Starbucks.

    Interview Details

    I was hired 5 years ago and it was different then. But what I see now is you apply online and then try and talk to the manager and see how it goes from there

    Interview Questions
    Negotiation Details
    Was none
    Accepted Offer
    Easy Interview
  7.  

    Barista Interview

    Anonymous Interview Candidate in Flagstaff, AZ
    Anonymous Interview Candidate in Flagstaff, AZ
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks in December 2014.

    Interview Details

    This was my fourth time submitting my application to this Starbucks, making it about two years since I was trying to get a position at this Starbucks. I called the manager and asked them to consider me for the position, as I had an open schedule, I wanted full-time, and I was willing and ready to work. They said they would get back to me on Monday. A few days later (Friday), they e-mailed me asking to participate in a group interview. So I obliged.

    I had prepared for this interview by looking at questions online. Online, there were a lot of questions like, "Tell me about a negative customer service experience you had and how you fixed it." Or when you had a negative experience with a co-worker and how you fixed it. Then they were supposed to offer you a drink, which I think you are supposed to take.

    I had a group interview with four other fantastic individuals, where some had experience advantage with Starbucks and others had better stories than me. During this interview, they focused on behavioral questions. They didn't ask how you fixed your problems, though. They simply asked you questions like, "Tell me about a negative experience you had with a customer." "Tell me about a negative experience you had with a co-worker." I wasn't really sure if they wanted a happy ending, or a problem where I just couldn't help the customer, despite everything. I experimented by telling them I had a bad experience with a co-worker, but we worked through it, and also by disappointing a customer because the item they wanted as out-of-stock (at a previous job) and there was no way that I could help them. They also did not offer drinks at this interview, so I bought my own.

    About fifteen minutes later, I got an e-mail saying that we will not move forward with the interview. I was also shocked that, while they emphasized customer relations and calling their employees "partners", I would at least get a e-mail saying "Dear (my name)..." Nope! It was "Dear applicant..." I don't know if it was automated or not. I guess if it were me, I wouldn't make it so impersonal if you had just met these people, talked with them for 45 minutes, and then called them "applicant." The manager seemed "cold," so I'm not sure I will go back to that particular Starbucks for my business.

    Interview Questions
    • Describe a time where you held a co-worker accountable for their actions.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Starbucks in December 2014.

    Interview Details

    Well I called around and this specific Starbucks was hiring. He looked my application up online ( I submitted it before I called) and told me that my age was iffy (I'm 16) but come down for an interview tomorrow. I came for an interview and I told a fellow Barista that I'm here to speak to the manager. They made me a drink of my choice for free and I sat down waiting for the manager. It took maybe 20 minutes for him to come out and I got there about 7 minutes early. He asked some questions and then told me I was a perfect fit for Starbucks and I carried myself well. This was my first interview of my life but then he told me that it would take time to train me. Time that he doesn't have. So I wasn't hired.

    Interview Questions
    • Tell me about a time where you failed and had to fix your mistake.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  9.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Starbucks.

    Interview Details

    I got a call after I submitted my application, went in for the interview, went had my background check sent in, and was working within a week. The training wasn't AS specific as it could have been, but overall they did a pretty good job with that. The process of training takes about a week or two.

    Interview Questions
    • "What is a challenge that you have come across in your previous jobs, and how did you resolve the issue."   View Answer
    Negotiation Details
    They talked over the offer with me. I was pleasantly surprised by the generosity of the offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    Applied to Starbucks online and then got a phone call a few days later. The phone call (like mentioned in most of the other reviews) was a screening and they asked me why I wanted to work at Starbucks and previous employment. After that, we scheduled for an interview later that week with both the assistant manager and manager. On interview day the barista will ask you if you want a drink (ITS FREE TAKE IT). I then met with the two managers and began the interview which was pretty straightforward and simple. They alternated questions off of a script and the questions were generally behavioral/situational questions which if you prepare, will be pretty easy to answer. The overall experience went fairly well and was pretty laid back and both managers were really friendly. At the end of the interview however, they told me I wasn't able to work at that specific Starbucks because they served wine there (weird right) and you had to be 21 in order to work there but the manager said she would consider me for another Starbucks location close-by and would call me by Monday. Monday came around and I proceeded to call myself but the manager wasn't in nor was in the following day. The workers told me that they didn't know what days she came in so they only took my name down and told me they would notify her when she was there. Im kind of irritated that im left at a stand still not knowing if I got the job or not and will have to continually keep calling back but the interview process and whole experience itself was pretty laid back and straight forward- nothing to really stress about.

    Interview Questions
    • Time when you had to act without direction or guidance   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  11.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starbucks.

    Interview Details

    I had two interviews - one with the store manager and one with the assistant store manager. They asked typical questions about customer service, how I handled issues, and so on. They were short interviews, but we're among the best I've had.

    Interview Questions
    • Give me an example of a time you went above and beyond.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview

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