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Starbucks Barista Interview Questions & Reviews

Updated Jul 26, 2014
All Interviews Received Offers

Getting an Interview  

48%
22%
8%

Interview Experience  

75%
17%
7%

Interview Difficulty  

Average Difficulty
792 candidate interviews Back to all interview questions
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6 people found this helpful

No Offer

Neutral Experience

Barista Interview

Barista

Interviewed at Starbucks

Interview Details – I had experience in coffee shops, learned the dress code, shirts with collars.....bought the book on CD, listen to it over and over, applied for the job, I had no tattoos, the assistant manager, had tattoos from her finger to her elbow! I no longer go to Starbucks.

Interview Question – Availability is the biggest issue. I said I was avail, 24 X7, including holidays, and I wouldbe happy to work any shift. I did not get a call back......they are looking for reasons NOT to hire you.   Answer Question


1 person found this helpful

Accepted Offer

Neutral Experience

Very Easy Interview

Barista - Starbucks Interview

Barista - Starbucks
Hollywood, CA

I applied in-person and the process took a day - interviewed at Starbucks in January 2012.

Interview Details – Just give the usual " hard working, punctual, honest" worker line. Regardless, it is all up to the store manager to hire. First impression is key. But if the store manager likes your personality, you have the job rather or not you answered correctly or not.

Interview Question – Really it is dummy proof   Answer Question

Negotiation Details – There is no negotiation. It is take it or leave it.


2 people found this helpful

Accepted Offer

Neutral Experience

Very Easy Interview

Barista Interview

Barista
Chicago, IL

I applied online and the process took 4+ weeks - interviewed at Starbucks in July 2013.

Interview Details – Starbucks requires that you submit an online application, rather than applying in person. You apply via their site and can list up to 10 preferred stores. Your application is sent to the managers of those store first, then made available to other managers at a later date. In my experience, it was highly beneficial to go to the stores you applied to an ask to see the manager prior to being contacted about an interview. It helped to put a face to the name. If the stores are hiring, you will be contacted about an interview by the interested store manager. Mine took place in the back of the store and was fairly informal. My manager and I had a brief conversation (a get to know you sort of thing) then moved on to a series of situational questions. These are provided by the corporate office and I didn't get the impression that they varied among stores. They included: Tell us about a time you were late to work, what did you do? What is something you had to do for a job that you did not want to do? How did you handle it? etc. I was contacted with and offer within two weeks of interviewing.

Interview Question – All the questions were fairly straight forward.   Answer Question

Negotiation Details – There was not any negotiation. I began at local minimum wage ($8.25) and received a raise based on the regional profile after six months. After that, baristas receive a performance based raise every six months.


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No Offer

Neutral Experience

Barista Interview

Barista

I applied online and interviewed at Starbucks.

Interview Details – Got a call a day after applying to come to a district wide job fair. Sat down with the manager and another applicant for an interview but left early because they weren't looking to hire seasonal.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Barista Interview

Barista
Milwaukee, WI

I applied online and the process took 2 weeks - interviewed at Starbucks in July 2014.

Interview Details – So I went in. And they offered the drink. ALWAYS TAKE IT. Haha I learned that here, I came on here the night before. I sat down n waited for the manager. We sat down. N asked basic questions. Nothing too hard on previous work exp. And customer examples. Then availability. Then that was it.

Interview Question – When was there a time that someone wasn't satisfied with your work?   Answer Question

Negotiation Details – 7.50 aka none


No Offer

Positive Experience

Average Interview

Barista Interview

Barista
Phoenix, AZ

I applied in-person and the process took a day - interviewed at Starbucks in June 2010.

Interview Details – Easy interview but a group lent to competitive nature of group. The interviewer did not have much experience interviewing. The entire interview was quick and painless. I didn't get the job because I had no coffee shop experience. I

Interview Question – Most question centered around previous employment and how that could relate to in store situations. My experience didn't match well.   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Barista Interview

Barista

I applied online and the process took 1 week - interviewed at Starbucks in August 2013.

Interview Details – Received a call from the store manager about a interview. Went in for my interview was asked the usual questions, how well do you work under pressure? what if questions.

Interview Question – Name a time where you solved a problem?   View Answer


Accepted Offer

Positive Experience

Easy Interview

Barista - Starbucks Interview

Barista - Starbucks

I applied online and the process took 3 weeks - interviewed at Starbucks in July 2014.

Interview Details – The interview was held at a local Starbucks where there were several area managers meeting with prospective employees. The atmosphere was relaxed, but professional. There were several specific questions asked that required me to describe in detail how I solved a customer service issue in one of my past work environments. I described the issue, what actions I took to solve the issue, and the subsequent outcome of my actions (how the issue was resolved).

Interview Question – The toughest question I was asked had to do with how I handled a situation where a customer was not happy.   Answer Question


No Offer

Negative Experience

Easy Interview

Barista - Starbucks Interview

Barista - Starbucks
Spokane, WA

I applied in-person and the process took a day - interviewed at Starbucks in May 2014.

Interview Details – There were two managers there that I had previously talked to about an interview. When I first arrived they didn't have my resumes that I sent them a week before, but I did bring extras so I handed them each one. Began with the basic questions "Tell me about yourself" and "why starbucks" Now I graduated with an ME degree but Im working on a startup in my spare time so I wasnt looking for an engineering job, but they seemed to be very skeptical about this. I tried to talk heavily about my customer service experience and communication skills and the fact I love Starbucks. Those two questions took about 3 minutes to answer.

Next came the "situational questions" read straight from a piece of paper. There were around 5 and I cant remember all of them...
"Tell me about a time where something went wrong at your previous job and the boss wasn't there-what did you do"
"Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"
These took about 1-2 minutes each to answer.

Then she said "well thats it" this was about 10 minutes in and there hadn't been any questions about previous skills, customer service experience, or anything. I didn't even get any questions during my situational responses. If I knew that was going to happen I would have talked more in the introduction. But I feel like they weren't even taking my application seriously since they didnt even have my resume. I was just very disappointed over all on my way out.

Interview Question – "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"   View Answer


Accepted Offer

Positive Experience

Very Easy Interview

Barista On UK Campus Starbucks Interview

Barista On UK Campus Starbucks
Lexington, KY

I applied online and the process took 1 week - interviewed at Starbucks in August 2010.

Interview Details – The questions I was asked in my interview 4 years ago are the same questions I use now that I am a manager. As a manager, I would ask people typical questions like tell me about yourself, strengths/ weaknesses and such. One of the most important questions I would ask was "what does excellent customer service mean to you/ give me an example of what it is". I also would ask about a time the person provided excellent customer service to someone.

Interview Question – If you cannot provide a good answer about excellent customer service, I cannot see the interview going well for you. That is everything to Starbucks! Customers are everything. Everything else in the interview like availability and hours is pretty straight forward questions.   Answer Question

Negotiation Details – When I did my phone interview, I was called back an hour later with an offer. I accept and was told when my training was scheduled and what to wear (dress code standards). Remember: this was a licensed store Starbucks on the University of Kentucky's campus. Although it is similar to other store procedures, this could vary depending on location.

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