Starbucks

  www.starbucks.com
  www.starbucks.com

Starbucks Starbucks Barista Interview Questions

Updated Nov 20, 2014
Updated Nov 20, 2014
272 Interview Reviews

Interview Experience

Interview Experience

79%
15%
5%

Getting an Interview

Getting an Interview

60%
34%
2%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

272 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Starbucks.

    Interview Details

    I applied online and got a phone call back. Initially there was a lot of rescheduling with the manager. I had 2 15 minute interviews within a week. A day after my second interview I was extended an offer. It was a take it or leave it type of deal.

    Interview Questions
    • Can you describe a time you couldn't resolve a customer's complaint. What could have been done differently?   Answer Question
    Negotiation Details
    None. You pretty much go in they tell you how much base pay is, explain the tip splits, and any promotional time for increased pay.
    Accepted Offer
  2.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied in-person. The process took a dayinterviewed at Starbucks.

    Interview Details

    I was in the store that hired me almost everyday as a regular customer. In fact, I was there so often that the manager asked me if I wanted to work there one day when they were short staffed on the floor. Stores are ALWAYS having issues with staffing turnover and good partner retention due to the fact that barista jobs are temporary/transitional in the minds of almost everyone that applies to the company.

    Interview Questions
    • Tell me about a time when you received unexpected, critical feedback about your performance?   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3+ monthsinterviewed at Starbucks.

    Interview Details

    Keep your answers simple, and to the point. Be thorough, but do not overcomplicate. Remember the most important thing to Starbucks is the customer getting the great "Starbucks experience." They are looking for people who are reliable with a history of reliability.

    Interview Questions
    • What happens if the schedule gets crazy and it seems chaotic. What should you do?   View Answer
    Negotiation Details
    I had worked there 13 years ago for about a year, so they gave me about 75¢ more per hour.
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 3 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    This involved a single phone call (I later found out the typical process is a phone interview, then an in-person interview, but I guess I was an exception). It mostly involved clarifications about my resume and behavioral-situational questions. Very easy to build rapport if you get a good feel for the person who is interviewing you, and take the time to think through your questions. Also suggest practicing with situational questions ahead of time to get your mind in the right space. Questions were such as, "Recall a time where you had a conflict with a coworker. What was the issue and how did you solve it?" and "Why Starbucks?" Pretty straight forward.

    Interview Questions
    • Was there any time that you had a negative experience with a customer? What happened, and what did you do to try and make it better? (not difficult or unexpected, but important)   Answer Question
    Negotiation Details
    No negotiation. It's a take it or leave it, slightly higher than minimum wage position.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Starbucks.

    Interview Details

    The interview was easy and laid back. They offer you a drink, take it as it is a part of the interview. As long as you act enthused about customer service and starbucks, you will get the job

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  7.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starbucks.

    Interview Details

    I applied online and a week later I called for a interview and this got called to meet with another manger at a different store . then the training process was nerve wrecking

    Interview Questions
    No Offer
    Average Interview
  8.  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Starbucks.

    Interview Details

    Applied at a few local stores and a different store manager called to set an interview. Was farther than I wanted to travel for work but accepted anyways. Interview was a lot of "tell me when" questions, so be prepared to pull situations from your past work experience. Hiring can take a while so don't expect to start training within the first few days, give it at least a week.

    Interview Questions
    • All of the questions were difficult because unless you can really recall the exact situation you sound like your repeating yourself with every answer.   Answer Question
    Negotiation Details
    You get what you get. Most managers will start you out a few cents above minimum wage.
    Accepted Offer
    Negative Experience
    Average Interview
  9. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Starbucks.

    Interview Details

    I submitted my application online, which is how all applications have to be submitted, then I stopped by the store to talk to the manager. I told him that I already submitted my application and he interviewed me on the spot. Unfortunately, as a senior in high school who will be leaving the area come sunmer time, I did not get the job because they wanted someone who will be around at least 2 years

    Interview Questions
    • What are your plans on staying in the area for the next couple years   View Answer
    Reasons for Declining

    I did not want to commit to staying in the area for at least 2 years

    Declined Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Starbucks.

    Interview Details

    One initial interview that will be held in the store lobby, if you have ADD, do your best to focus. Should always call and follow up, sometimes managers can be flocked with applications and or busy with other stuff. Normal interview process, simple questions, probably only lasts about 30 to 45 minutes.

    Interview Questions
    Negotiation Details
    No, you will not be able to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 4 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks.

    Interview Details

    My interviewer was very nice. I was called almost immediately after submitting an application and brought in for an interview right away. Google "how to interview with Starbucks" and look for videos and articles about potential questions. The interviewer wants to make sure you know how to work under pressure, do everything possible to make a customer happy, and how to problem-solve if something goes wrong. I was familiar with the menu before going in, but a lot of new partners who came in after me were not.

    If you are not familiar with Starbucks visit a location (even if it is not the one you applying to work at) to check out the menu and maybe treat yourself to a drink so you are familiar with the product. You can also look at the menu online. Nobody will quiz on the menu during an interview, but you can mention menu items in your answers to sound more informed for example the interviewer might ask:
    Q "How would you help a customer who has never been to Starbucks select a drink?"
    A "If a new customer came in I would ask him/her do you like really sweet drinks? If 'yes' then I would suggest a white mocha, if 'no' then I would suggest a plain cappuccino."

    Interview Questions
    • Be prepared to talk about a time you helped rectify a mistake. You may get a question like: "When did you make a mistake and how did you fix it?" You can always pause, and if you genuinely don't know how to answer a question you can ask to come back to the question.   Answer Question
    Negotiation Details
    No negotiation. They just said "our base pay for new baristas is $9 plus tips" the tips were not as nice as the shift manager advertised. FYI if your fellow partners don't put the tips in the safe frequently, they WILL get stollen if you work in a busy location.
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.