Getting an Interview
Getting an Interview
Interviews for Top Jobs at State Farm
- Claims Representative (57)
- Intern (30)
- Customer Service Representative (30)
- Sales Representative (23)
- Insurance Sales Representative (18)
- Claims Processor (16)
- Auto Claim Representative (16)
- Underwriter (13)
- Underwriting Assistant (10)
- Claim Representative (10)
- AGENT STAFF - TEAM MEMBER (9)
- College Intern (9)
- Insurance Agent (8)
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- Claim Processor (6)
- Underwriting Service Assistant (6)
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- Systems Analyst (6)
- Agent (6)
- Claims Associate -ILR (6)
- Sales Agent/Customer Service Representative (5)
- Claims Service Representative (5)
- Auto Claims Processor (5)
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- Financial Services Representative (4)
- Quote and Bind (4)
- Agency Field Specialist (4)
- Administrative Assistant (4)
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Customer-Care Supervisor Interview
I applied online. The process took 2+ months – interviewed at State Farm in September 2012.
The hiring process was an extensive one, though I believe it is because it was for a management-level position. From first contact to a job offer was approximately two months.
The first contact was receiving an e-mail from a recruiter asking me basic qualifying questions, such as salary requirements; willingness to relocate, if required; awareness of call-center environment, inclusive of hours of operation.
After that, I was scheduled for a telephonic interview with the recruiter I was dealing with. The questions were straightforward, centering principally on associate interaction and coaching/feedback.
The second interview was a panel interview with two operations manager. This interview was conducted telephonically. The managers were friendly and welcoming to any questions I had. They asked more targeted management questions.
After a month's wait, the company extended a job offer.
- One question in particular that I remember centered on why I wanted to leave the position I was in at the time. The question wasn't challenging per sé; it was simply something I hadn't really thought about, other than the standard needs, such as more challenges, different culture, and better pay. View Answer