State Farm
3.5 of 5 1,290 reviews
www.statefarm.com Bloomington, IL 5000+ Employees

State Farm Customer Service and Sales Representative Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

33%
66%
0%

Interview Difficulty 

3 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Sales Agent/Customer Service Representative Interview

Anonymous Interview Candidate
Houston, TX

I applied online and the process took 2 weeks - interviewed at State Farm in June 2012.

Interview Details – This was a lengthy interview process with little or no communication afterward. I was called for a phone screen, then an interview with the agent. One week later I was went in for a second interview with the office manager and an employee who held a similar position. It was a good experience and I thought it all went well. However, communication after the interview was delayed. I finally had to take another offer. Online employee benefits are not the benefits offered during interview.

Interview Questions

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No Offer

Positive Experience

Average Interview

Sales Agent/Customer Service Representative Interview

Sales Agent/Customer Service Representative
Fayetteville, NC

I applied online and the process took a day - interviewed at State Farm in February 2012.

Interview Details – The interview process was fairly routine. The receptionist offered me coffee and I accepted. The interviewer greeted me happily and asked standard interview questions and then told me about the job and then took my questions.

Interview Question – Why do you see yourself as a salesman?   View Answer

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Accepted Offer

Neutral Experience

Very Easy Interview

Sales Agent/Customer Service Representative Interview

Sales Agent/Customer Service Representative
Madison, WI

I applied online and the process took a day - interviewed at State Farm in October 2010.

Interview Details – I first received an email saying they found my resume on a job board. Then they sent me an email asking to talk with me about the position. I then got emails with information and forms to fill out and describing the position and when I should come in for an interview.

Interview Questions

Negotiation Details – I think every person looking into the job market should be careful of companies that right away tell you that their company is wonderful and this field can help you grow your career etc. Because the reality is why would they care about your future and your wealth? They don't. What the reality is (check online for reviews about being a state farm agent) they will interview you, show you a book of what the position consists of and how you can become sucessful in years to come. Its all bull, when you go for the interview I recommend seeing how they play this role...because in the end what they want is for your to "hook in a bunch of people" and then when you cannot excel in your position - since it is a commission paid position - you will see that they will take all your clients and profit further in their own business.

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