Sutherland Global Services

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Sutherland Global Services Interview Questions

Updated Oct 21, 2014
Updated Oct 21, 2014
23 Interview Reviews

Interview Experience

Interview Experience

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23 Candidate Interview Reviews Back to all Interviews

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  1. 1 person found this helpful  

    Tax Software Technician Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Sutherland Global Services in August 2014.

    Interview Details

    As I type this I'm still waiting on a phone interview that was suppose to start at 1pm est, it is now 18 mins past that time. This company has pretty much strung me along for two months. Telling me I was qualified and they were offering me a position, moments later via email I was told I was not qualified. Cool, off to the next opportunity. Then two days later I'm told they want to me to apply for a different position, again cool. Told I'm qualified and would receive a call, never received a call, instead received an email stating I would not be offered a position. Then about three weeks later told to apply for the position of Tax Software Technician, which I foolishly did since I'm seriously looking for employment. Was told the same day I applied and recorded my answers to 9 questions that I was qualified and to be on the look out for an email from them(although this was sent via email). Received an email the next day told to select a time for a phone interview for the next day(which is today August 26, 2014). I selected my time of 1pm and now 22 minutes later they still have not called. I must say this was the final straw, although truth be told the run-a-round from before should have been. I'm not sure how "great" this company can be when they are not professional enough to follow up with people they claim they want to make a job offer to.

    Interview Questions
    • The most difficult and/or unexpected question was all of them, since I never got a chance to be asked or to answer.   Answer Question
    No Offer
    Difficult Interview
  2.  

    ATT Uverse/Work At Home Interview

    Anonymous Employee in Orlando, FL
    Anonymous Employee in Orlando, FL
    Application Details

    I applied online – interviewed at Sutherland Global Services in February 2014.

    Interview Details

    I was just called by a woman explaining a position available to me, and she hung up or was disconnected while I was talking to her. It's been over 15 minutes and she has my number and did not call back. I can only assume she hung up on me.

    No Offer
    Negative Experience
    Average Interview
  3. 1 person found this helpful  

    Finance Interview

    Anonymous Employee in Rochester, NY
    Anonymous Employee in Rochester, NY
    Application Details

    The process took 2+ monthsinterviewed at Sutherland Global Services in January 2011.

    Interview Details

    Did an informational interview with the Manager.
    Scheduled a 1:1 with the same person. Personal / Behavioral questions based on resume and background. Also discussion about recent newspaper articles.
    Description of the department and function, company’s future plans. Possible hiring date
    Discussion of personality traits.
    How you define and measure success and drive.? What is your leadership style
    How will you go about finding potential acquisition targets? How will you get information about unlisted companies? How do you find comparables?
    They wanted a writing sample. The interview lasted about 50 minutes.
    Was called for a second round. Was rescheduled twice.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Customer Service Manager Interview

    Anonymous Employee in Rochester, NY
    Anonymous Employee in Rochester, NY
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at Sutherland Global Services in September 2009.

    Interview Details

    I was interested in a supervisory role, especially because Sutherland was expanding in our area fairly rapidly. After applying for a management position, I was invited to meet with a representative at a job fair, and given a specific time for an interview. When I got there, I was one of dozens of applicants for multiple positions. There was no record of my interview and the person I was scheduled to meet was not scheduled to be there. I stayed and filled out several pages of information about my job history, experience, test questions, and more. Then I was asked to wait to speak with someone about job opportunities. After waiting a half hour, a person scanned my information in a half of a minute, and then informed me the only openings were in the call center at less than my unemployment check. I briefly explained to the person why I was there, kept me cool, and quickly left. I was upset, but decided to just chalk it up to one more way to NOT search for a job. I did try to contact the person who never showed up for the interview, but he was never "in the office" - right.

    Interview Questions
    • Would physical intimidation by a peer, real or implied, influence your performance?   View Answer
    No Offer
    Negative Experience
    Average Interview
  6. 1 person found this helpful  

    Quality Engineer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Sutherland Global Services in August 2014.

    Interview Details

    i attended interview in Sutherland for manual testing and it took 1 day
    there are 3 rounds 2 technical 1 hr
    i got selected on the same day itself.hr told me to release offer within a week but did not called for 1 month again they called and asked once telephonic round,had a good conversation of 35 min.they told definitely they will call,but i did not get the call

    i think they cant pay the minimum salaries

    Interview Questions
    No Offer
    Average Interview
  7. 4 people found this helpful  

    Senior Consultant Interview

    Anonymous Employee in Cochin (India)
    Anonymous Employee in Cochin (India)
    Application Details

    I applied through a staffing agency – interviewed at Sutherland Global Services.

    Interview Details

    Hiring Process

    Hiring is genuine and there are no scams
    Background verification not fully
    No off during season time in some process
    night shift majority of time
    Need to probe before you come with a fix with your final pay

    Interview Process

    Interview process is real simple
    Interview is pretty straight forward
    Not too many questions are asked during interview

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  8.  

    MIS Executive Interview

    Anonymous Employee in Chennai (India)
    Anonymous Employee in Chennai (India)
    Application Details

    I applied in-person. The process took a dayinterviewed at Sutherland Global Services in July 2014.

    Interview Details

    It was walk in Interview with first round-Excel assessment test & Aptitude test.Excel assessment is about functions used in it .Aptitude mixed type mathematical,picture,etc..The test will be online in pc..

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Team Manager Interview

    Anonymous Employee in Mumbai (India)
    Anonymous Employee in Mumbai (India)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Sutherland Global Services in May 2014.

    Interview Details

    Great... It was professional approach. No time wasted quick results. Every one from the HR till the management was very good. Like the Company policy for its employees
    The Offer Letter Process takes a awe full Long time and after several commitments they could still not meet the deadline I kept following up every day only to be told that its pending approval and the initial SLA given to me was 24hrs . I have been waiting for 144hrs now and still have not received it. May be its a Process but should provide an approx turn around time if not exact.....

    No Offer
    Positive Experience
    Average Interview
  10.  

    Senior Specialist -Operations Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    You'll get 2 phone in interviews and will be called in for personal round.

    Interview Questions
    No Offer
  11. 1 person found this helpful  

    Technical Support Interview

    Anonymous Employee in Chennai (India)
    Anonymous Employee in Chennai (India)
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Sutherland Global Services in August 2013.

    Interview Details

    Only god knows why they are taking so much time.... If its voice process...

    Voice & accent
    Technical Round
    Operations Round
    HR

    No Offer
    Negative Experience
    Easy Interview

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