Sutherland Global Services

  www.sutherlandglobal.com
  www.sutherlandglobal.com

Sutherland Global Services Interview Questions

Updated Nov 17, 2014
Updated Nov 17, 2014
116 Interview Reviews

Interview Experience

Interview Experience

73%
21%
5%

Getting an Interview

Getting an Interview

19%
18%
17%

Interview Difficulty

2.6
Average

Interview Difficulty

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Average

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116 Candidate Interview Reviews Back to all interviews

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  1. 1 person found this helpful  

    Tech Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Sutherland Global Services.

    Interview Details

    everything done via email and phone calls takes awhile before you hear anything but when you do it goes fast

    Interview Questions
    Negotiation Details
    none they offered you a job and said this is what it pays
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Sutherland Global Services.

    Interview Details

    pretty standard interview questions

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Tier I Tech Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Sutherland Global Services in March 2013.

    Interview Details

    Recruitor told me it was not a selling job, just look and suggest things to enhance service, we were to focus on fixing. Wrong They are over board on sales.

    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Sales Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Sutherland Global Services in February 2012.

    Interview Details

    It was the easiest interview I've been on. The interviewer didn't ask me any behavioral questions. The hardest question was to name three aspects of my life I am working on, which caught me off gaurd. It's very simple - talk about your sales experience (even if it's limited to being a waitress/bartender)

    Interview Questions
    • Name three aspects of your life you're currently working on?   Answer Question
    Declined Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied online. The process took a dayinterviewed at Sutherland Global Services in July 2011.

    Interview Details

    I received a phone call from a recruiter, who set up a time for an interview for me. I arrived, and met with a team leader. We talked for about 20 minutes about the job. It was very laid back, very informal. No pointed questions. After that I was introduced to an associate and listened in on some sales calls for about 30 minutes. After that I met with the group manager, and after about 10 minutes was offered the job.

    Interview Questions
    • What kind of experience do you have in sales?   View Answer
    Negotiation Details
    No opportunity for negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Consultant Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied online. The process took a dayinterviewed at Sutherland Global Services in May 2011.

    Interview Details

    Hiring process was average. nothing really that you cant answer. the questions that were asked to better suit the needs for the program you are applying for.

    Interview Questions
    • What is you personal weakness, and do you work better indepedently or on a group   Answer Question
    Accepted Offer
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied online. The process took a dayinterviewed at Sutherland Global Services in March 2011.

    Interview Details

    If you get an interview with this company, you can rest assure that you pretty much got the job.
    The interviewer explained about the job and 2 week training and asked some general questions. I got stumped on a question and she described it in another way. You will get hired on the spot and asked to come to training. You will sign a hirirng paper with the current starting wage.

    Interview Questions
    Negotiation Details
    I did not negotiate, but I encourage others to do so- especially if you have college education or relevant experience in the field.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Consultant Interview

    Anonymous Interview Candidate in Syracuse, NY
    Anonymous Interview Candidate in Syracuse, NY
    Application Details

    I applied online. The process took 4 daysinterviewed at Sutherland Global Services in October 2010.

    Interview Details

    The hiring and interview process is actually good. They tell you right then and there if you're hired or not. They try to make the interview stress free for the applicant by making a few jokes here and there depending on the person who is interviewing you,

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Logistics Consultant Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Sutherland Global Services in June 2010.

    Interview Details

    In depth assessment of skill match and personality comparability. Quite functional.

    Interview Questions
    Negotiation Details
    No Negotiation
    Accepted Offer
    Neutral Experience
    Average Interview
  11.  

    At&Tt Tech Support Plus Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at Sutherland Global Services in February 2010.

    Interview Details

    Got a phone call.
    meet at such a time..
    came to place of business.
    sat down with a team leader and manager.
    look at my resume.
    ask me what a IP is ?
    i answered.
    ask me other question?
    very basic

    Interview Questions
    Negotiation Details
    yes i was able to negotiate with increase wage. b/c of my pass experience. and they gave me time to think about it. whole 24hrs... that was very nice
    Accepted Offer
    Positive Experience
    Average Interview

See What Sutherland Global Services Employees Are Saying

 Current W@H Customer Service Representative in Rochester, NY

Pros: “-Working from home. - Most of the RS people are very helpful and some of the coaches. - If you are looking for a job to pass by time and love the drama and confusing then this will be the…” Full Review

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