Sutherland Global Services

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Sutherland Global Services Interview Questions & Reviews

Updated Aug 2, 2014
All Interviews Received Offers

Getting an Interview  

20%
18%
16%

Interview Experience  

72%
21%
5%

Interview Difficulty  

Average Difficulty
108 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Average Interview

Senior Process Associate Interview

Senior Process Associate
Hyderābād (India)

I applied through an employee referral and the process took a day - interviewed at Sutherland Global Services in March 2011.

Interview Details – Good, easyprocess typing test, aptitude, operations

Negotiation Details – nothing


Declined Offer

Neutral Experience

Customer Support Executive Interview

Customer Support Executive

Interviewed at Sutherland Global Services

Interview Details – f2f interviews, On clearing you have to give an online assessment - behavioural assessment,
On being shortlisted. Next round interview (f2f) and a final round with the head recruiter.

Interview Question – It was pretty reasonable and straighforward   Answer Question


2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Team Manager Interview

Team Manager
Taguig (Philippines)

I applied through an employee referral and the process took 4+ weeks - interviewed at Sutherland Global Services in October 2009.

Interview Details – 3 Interview with 3 assessment. First is initial interview over the phone, then interview with HR representative, then interview with the Program Manager. After interview, 3 assessment consist of skills, IQ, and personality test

Interview Question – On what I can contribute to a newly established account that has never been tried before.   Answer Question


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Accepted Offer

Positive Experience

Average Interview

Consultant Interview

Consultant
Velachcheri (India)

I applied through college or university and the process took 2 days - interviewed at Sutherland Global Services in July 2013.

Interview Details – My interview happened in college where i studied. The process was 1)Group Disscussion 2) Telephonic Interview. The topic i was given was "technology - a boon or ban?" .on telephone i was told to describe about my normal day at school. I was given an offer letter.I cleared both the rounds. They told me to come to that company and gave me a phone number with the person's name, told me to meet him as soon as my exam gets over. When I went there after my exams I was told to give my resume to the person i was told to meet. I gave him the resume and waited for 2 hours for him to get back to me as he was busy. Then there was a technical interview i was asked questions like : What would you do if your internet stops working " for every answer that i gave he was like what if that doesn't work and what is msconfig and some other network related questions i don't remember exactly. Then there was the final round hr interview where they wanted to see if i would be with the company for atleast six months or so. .there was also round of typing test and i was supposed to get 30WPM

Interview Question – He asked me what do you know about blue screen of death , APIPA.   View Answer

Negotiation Details – The salary for freshers was fixed (they told me so) i could not negotiate.


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Technical Support Consultant Interview

Technical Support Consultant
Chennai (India)

I applied through college or university and the process took 2 days - interviewed at Sutherland Global Services in September 2012.

Interview Details – first round is face to face interview followed by communication test,aptitude,typing skills,technical test,technical interview face to face,telephone interview,hr round.

Interview Question – details of technical problems related to pc,laptops.   Answer Question


2 people found this helpful

Declined Offer

Positive Experience

Easy Interview

Inteface Analyst Interview

Inteface Analyst
Hyderābād (India)

I applied through a staffing agency and the process took 5 days - interviewed at Sutherland Global Services in May 2013.

Interview Details – I applied through a consultancy.

Simple process.. Mainly they check your english skills. Be confident and relaxed. Its only based on your English skills initially. The first round was to tell about your self where the HR just checks on your communication skills. The next round was a telephone round just to see how you speak and understand over phone.

The next rounds are based on SQL. Again simple questions and basic ones. Joins, cursor, trigger, stored procedure.

The last round was a round with manager. Basic questions like how to find ipadress, joins, triggers, stored procedures, 7 layers of osi etc.

And finally the US manager speaks to you just checking your communication skills.

Interview Question – Everything was easy.. Even if it was a difficult question the person asking was cool with it and was not strict.   Answer Question

Reason for Declining – Was not satisfied with the salary being offered.


2 people found this helpful

Accepted Offer

Neutral Experience

Difficult Interview

Team Manager Interview

Team Manager
Chennai (India)

I applied through other source and the process took 5 weeks - interviewed at Sutherland Global Services in August 2009.

Interview Details – Need to be focused on people management and need to clear BA (people answers)

Interview Question – Situation based questions   Answer Question


Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Chennai (India)

I applied through an employee referral and the process took 3 days - interviewed at Sutherland Global Services in July 2010.

Interview Details – Every interview process will be on sutherland website. It will be easy.

Interview Question – There is no difficult one in the interview.   Answer Question

Negotiation Details – Be specific in your thoughts and be courageous.


Accepted Offer

Positive Experience

Average Interview

Technical Support Consultant Interview

Technical Support Consultant
Cochin (India)

I applied through an employee referral and the process took 3 days - interviewed at Sutherland Global Services.

Interview Details – Interview had 4 to 5 stages.The first round was a telephonic interview to check your language ie english , then i had a technical round telephnic interview , then had a typing test where i had to maintain accuracy of minimum 90 percent then had a personal interview and finally got my offer letter .

Interview Question – the techical questions was a bit difficult as they ask more about browsers and other things   Answer Question

Negotiation Details – i actually didnt negotiate as it was my first job


Accepted Offer

Neutral Experience

Technical Support Interview

Technical Support

Interviewed at Sutherland Global Services

Interview Details – I applied online and gave an online assessment. Then I attended a job fair and offered a interview. After interview I was called in for training.

Interview Question – Tell me a time where you had to deal with a difficult employee.   Answer Question

See What Sutherland Global Services Employees Are Saying

1 person found this helpful

 Former Customer Support in McHenry, IL

Pros: “You can work at home, no driving or getting dressed for this job, They have good benefits, the people are enjoyable to work with.” Full Review

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