T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs

T-Mobile Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
455 Interview Reviews

Interview Experience

Interview Experience

77%
16%
6%

Getting an Interview

Getting an Interview

59%
10%
10%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

455 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1. 1 person found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online – interviewed at T-Mobile.

    Interview Details

    Apply online then got a call for a interview, went in to an interview turned out they were having a bunch of interviews that day, waited a bit but then interviewed with two managers typical interview questions scenario based.

    Interview Questions
    Accepted Offer
    Average Interview
  2.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was very difficult, they grilled me with strange questions, and then left and didn't hear back from them until three weeks later. It turns out my interviewer was an ex-boyfriend and it made it a bit awkward :(

    Interview Questions
    • What would you do in particular situation, yourself being the manager and needing to solve a problem.   Answer Question
    Declined Offer
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at T-Mobile in December 2014.

    Interview Details

    I filled out the application online via TMobile website. I received the online test one day later. Three days after I completed the test I was scheduled for a phone interview. After the phone interview, I was scheduled for a day in the life 2 weeks later for 1.5 hours. Next had interview with manager.

    Interview Questions
    • Tell me a time when you were in a stressful situation.   Answer Question
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    T-Mobile Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at T-Mobile.

    Interview Details

    Got called for interview the day I filled app out on line, interviewed the next day, was emailed background app, was hired two days later. Ask a lot about personal life and behavioral situations, very relaxed and comfortable

    Interview Questions
    • Tell me about a time you had to deal with an angry customer, what was the problem and how was it handled   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Senior Switch Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    I applied online. It took a while for them to get back to me to setup the interview but I guess thats how long the process takes. A recruiter will contact you followed by another team member to schedule a phone interview.

    Interview Questions
    • In the interview there are three steps, First they will talk to you about your resume and experience, Second they will ask Behavioral questions and third part is a technical par. I noted the behavioral question which are mentioned below.
      - We all try to do things and need to involve someone at some point. Tell me an incident where you needed to involve someone and did you involve him or not.
      - Tell me if you ever had a non cooperative employee in your team.
      - When was the time that you ever had a productive manager.
       
      Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at T-Mobile.

    Interview Details

    I applied online, withing 2 days they called and said they were having a recruitment day at one of their store. I went in and interviewed and was told I would get a call back from a local manager. A couple of days later I had an interview with a store manager and was hired 1 day later.

    All their questions are expected to be answered in 1 way. They want to know about a situation, how you handled that particular situation and what you learned from that particular situation.

    Interview Questions
    • They asked me to sell them a particular phone on the spot.   Answer Question
    Accepted Offer
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    Easiest interview ever. No hard questions, only one scenario question, the rest felt like a date, to be honest. If you're reading this and freaking out, relax!!!!! I freaked out for no reason and felt so dumb that I did because it was so simple. Remember that the manager is a person too. We all bleed the same and have feelings, just treat it like a conversation with a friend. It was easy and comfortable.

    Interview Questions
    Accepted Offer
    Easy Interview
  9.  

    Senior Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    I only had one interview with the store manager. At the end of the interview I was advised that the final decision was between myself and another candidate that had prior work experience at AT&T. I found out the same day that I had been selected for the position.

    Interview Questions
    • All the questions revolve around customer situations and how you dealt with them.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Three step process: different managers, asking a range of questions.
       Each manager took on a different part of a template interview question evaluation. This evaluated your trustworthiness, values, morals etc.

    Interview Questions
    • Questions dealing with "what would you do?" scenarios.   Answer Question
    Accepted Offer
  11.  

    Sales Operation Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at T-Mobile.

    Interview Details

    I applied online and received a callback about a week or two later about an in person interview. It went well and asked basic questions such as how efficient are your organizational skills? How do you prioritize your time ? And the interview went very well. Received a callback about a week later and had to go through background check and sign a bunch of forms. Then after I accepted the offer I had a week of training before I started. It went great and the hours are great! 20 hours a week Monday through Friday. I've worked at a few stores and the atmosphere is different in each one depending on the employees of course.

    Interview Questions
    Negotiation Details
    No Negotiations. You might be able to negotiate work hours but not pay rate.
    Accepted Offer
    Positive Experience

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.