Getting an Interview
Getting an Interview
Interviews for Top Jobs at T-Mobile
- Retail Sales Associate (145)
- Customer Service Representative (75)
- Retail Sales Representative (57)
- Retail Store Manager (20)
- Sales Associate (17)
- Technical Support Specialist (14)
- Store Manager (14)
- Financial Care Representative (13)
- T-Mobile Retail Sales Associate (12)
- Sales (9)
- Sales Representative (8)
- Retail Associate Manager (8)
- Business Development Manager (8)
- Store Operations Associate (8)
- Director (7)
- Customer Service Representative II (6)
- Senior Manager (6)
- Retail Sales Leader (5)
- RSA (4)
- Senior Engineer (4)
- Sales Consultant (4)
- Senior Product Manager (4)
- Coach (4)
- Customer Service and Sales Representative (4)
- Senior Analyst (3)
- RF Engineer (3)
- Senior Marketing Manager (3)
- Customer Care Representative (3)
- Customer Service Representative III (3)
- Program Manager (3)
- No OfferPositive ExperienceNo OfferPositive Experience
Interview process was long, but had a great experience. Interviewed with two different people and was asked about sales and leadership experience. I followed up after 2 weeks of not hearing anything after they said I would so that was annoying.
- How would you a complaint from a customer about an emoloyee? And how would you address the employee? Answer Question
Helpful (2)Accepted OfferNeutral ExperienceEasy InterviewAccepted OfferNeutral ExperienceEasy Interview
I applied through an employee referral. The process took 3 days – interviewed at T-Mobile in September 2014.
initial phone interview with district manager. Asked basic questions about previous experience, and what i was looking for in a company. Next interview was with the store manager. Not to many question except basic ones like situation questions such as what would you do with this employees, what would you do with this customer.
Bad asked for an offer letter every day for two weeks to negotiate pay but was never given one, was only given verbal offers and discussions which back fired
- Accepted OfferAccepted Offer
I applied online. The process took 4+ weeks – interviewed at T-Mobile.
Hiring process took about 2 weeks ask basic questions
Helpful (3)Accepted OfferAccepted Offer
Online application was filled out, in person interview with 2 hiring managers. A complete accurate background profile was done by Hireright. It is important to be very accurate.
- T-Mobile uses the word opportunity as an area of improvement not an area of success. Answer Question
Total Compensation Package
- Accepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 2 days – interviewed at T-Mobile (Austin, TX) in March 2012.
Had to present a 30-60-90 and business model to panel interview
- Declined OfferNegative ExperienceEasy InterviewDeclined OfferNegative ExperienceEasy Interview
I applied online. The process took 3 weeks – interviewed at T-Mobile (Minneapolis, MN) in September 2011.
A Joke, could be a good oppertunity if you are not already employeed. I recieved applied, and got a call back within a month. In the phone call they said that there was a group interview, to me this puts up red flags either means MGR's and DM or group with other canadites which is always not worth your time. I asked if this was an interview for a Store Manager Position, they said yes so i hoped it was an interview with MGR and DM. I was wrong... it turned out to be an interview with other canadites for a store level sales assosciate. When i asked they said everyone in T-mobile start there.... which is not a bad thing and I understand you must interview outside of your company for legal reasons. BUT DONT LIE AND WASTE PEOPLES TIME... it seems like a good company to start out at or if you a out of a job, but dont expect anything more then what it is for no matter what they call you for. An entry level sales job with a chance for advancement.
Reasons for Declining
They did not interview for the job that they said it was.
- Declined OfferNeutral ExperienceAverage InterviewDeclined OfferNeutral ExperienceAverage Interview
I applied through other source. The process took 2 days – interviewed at T-Mobile (Huntsville, AL) in May 2011.
Interviewed as internal candidate. Initial interview is with District Manager and a couple of Retail Store Managers. Next interview is with District Director and VP of Sales for the Gulf Coast.
Reasons for Declining
Less pay than current position.
- Accepted OfferNegative ExperienceAverage InterviewAccepted OfferNegative ExperienceAverage Interview
I applied through an employee referral. The process took 3+ months – interviewed at T-Mobile (Bellevue, WA) in April 2011.
Basic STAR format: Situation/Task, Action, Result. Behavior based job interview.
They have base pay ranges, however they are pretty flexible.
- No OfferNegative ExperienceDifficult InterviewNo OfferNegative ExperienceDifficult Interview
I applied online. The process took 2 weeks – interviewed at T-Mobile (Greensboro, NC) in April 2011.
Phone interview went great. I was asked to go meet with the area manager. However, I was given the wrong address for the store where the 1 on 1 interview supposed to take place. I called HR and he had one of the interviewer step outside the store to get the correct address from the street!!. When I arrived I had a panel of 4 employees interviewing me not a an area manger as I was told. They were all from one minority race. It makes me question if the credentials for the job is being compromised in favor racial affiliation by this panel.
- Tell about an experience with unhappy customer and how you managed it? Answer Question
- No OfferNeutral ExperienceAverage InterviewNo OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 days – interviewed at T-Mobile (Concord, CA) in November 2010.
Initial phone interview went well. Meeting with recruiter started off well, but slowly went off the cliff. Numerous questions were asked about handling employee situations in a retail environment (which I had not been a part of since college--20 yrs. ago) Think they were looking for someone closer to the age of what is perceived to be their target smart phone client. Mentioned that I use Mac & PC, as well as Blackberry, and was also T-Mobile client. Got the don't call us we'll call you handshake and I knew nothing would become of it. Whenever, I visit a T-Mobile store to check on new phones or accessories, I look at how the stores are run and see why they are being purchased by AT&T.
- You have a problem employee that you must fire as soon as possible and you have to change the store out for a brand new promotion the next day. Would you fire the employee first or wait until the store closed and put up the new promotional material? 3 Answers
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