T-Mobile Interview Questions & Reviews in Washington State
Getting an Interview
- Popular Job Titles:
- Retail Sales Associate (86)
- Customer Service Representative (66)
- Retail Sales Representative (53)
- Retail Store Manager (18)
- Sales Associate (16)
- Store Manager (14)
- Financial Care Representative (11)
- Sales (8)
- Sales Representative (8)
- Technical Support Specialist (8)
- Retail Associate Manager (8)
- Business Development Manager (7)
- Customer Service Representative II (6)
- Director (6)
- Coach (4)
- Sales Consultant (4)
- Senior Engineer (4)
- Management (3)
- Analyst (3)
- Market Manager (3)
- Marketing Manager (3)
- Senior Manager (3)
- Sales Development Representative (3)
- Senior Marketing Manager (3)
- Senior Product Manager (3)
- RF Engineer (3)
- Customer Service and Sales Representative (3)
- RSA (3)
- Customer Care Representative (3)
- Program Manager (3)
Senior Administrative Assistant Interview (Negative Experience; Average Interview)
I applied online - interviewed at T-Mobile in March 2014.
Interview Details – The HR Recruiter was Passive/Aggressive and was not to keen in providing detail information on the position as to what team this position supported.
Interview Question – How would I feel being in a room of muti-racial employes View Answer
Senior Project Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 days - interviewed at T-Mobile in February 2014.
Interview Details – Had a recent phone screen which lasted about 25 minutes. The recruiter was very nice and professional.
Interview Question – It surprised me to be asked about critical experience and skills that were needed for the role that were not outlined at all in the original job posting. View Answer
Contract Specialist Interview (Positive Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at T-Mobile in October 2013.
Interview Details – I applied online, and one week later I received an email with information regarding time and date of my first phone interview. My first interview was held by a HR person who went through my resume and presented some behavioral questions. After my first interview, the HR person informed that my second interview would be handled by the hiring manager if I was selected. A couple of days later I received an email confirming my second phone interview with the hiring manager. Again I was asked behavioral questions and also more technical questions related to my resume and experience. At the end of my interview I was informed that in a couple of weeks I could be contacted for a third interview at T-Mobile Bellevue, WA. It has passed just a week and I am still waiting for. If not contacted at the end of the second week I will reach the HR person and ask for the status of my application. Both interviews over the phone were very pleasant and the HR and hiring manager were nice.
Interview Question – All questions were reasonable and strictly related to the work environment and job duties. Answer Question
Strategic Account Manager Interview (Negative Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at T-Mobile in February 2009.
Interview Details – I had a phone screen followed by an in-person interview with the hiring manager. Both of these went great. I then interviewed in person with the group director who interrupted it by taking a call from his adult son, and then questioned me not having an MBA which was not a job requirement (he also does not have an MBA). Most of the people I met at T-Mobile were great, but this one person ruined by experience.
Interview Question – How does our revenue compare to that of the client you will be assigned? Answer Question
Systems Engineer Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at T-Mobile in February 2012.
Interview Details – Sent an application with my resume in response to a listing for a system engineering internship online. Later received an initial phone screen that asked some behavioral questions as well as my opinion of the (then) recent news on the at&t/T-Mobile merger. The interviewer seemed to respond positively to my answers and thanked me for my time but a couple of weeks later I called back and learned that a better fit had been found.
Interview Question – What is your opinion on the recent news of the at&t/T-Mobile merger? Answer Question
Customer Service and Sales Representative Interview (Negative Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at T-Mobile in December 2012.
Interview Details – -Applied online: Starts out standard enough, with basic info, experience, etc... After completing, you are prompted to complete a 'video-game' involving a virtual call-center interface with mock customer calls. After that, you are asked to complete an 'agree-disagree' personality assessments. In all, expect to spend about 1.5-2.5 hours in this part of the process.
-Call from HR agent: A light interview with a friendly (but somewhat insincerely-chirpy) person, after which an in-person interview is set up.
-Face-to-face: After checking through 'security' you will be prompted to listen to about 30 minutes of customer calls BEFORE you even speak to the interviewer. After a good 15 minutes of waiting, she finally makes it out to greet you. She wore a smile, but seemed rushed and insincere. Absolutely no pleasantries, she jumped straight into asking the same generic, asinine 'personality/ experience' questions that are asked at just about every corporate interview the world over! After answering several questions with very parallel answers, you are escorted to the security lobby and told to "expect a call or email in a day or two." A generic interview process for a generic company.
Interview Question – Frankly, I was not expecting to be asked "How do you solve a complex problem," "How do you deal with a stressful situation," and "What was a specific time you had a stressful situation," all consecutively. Why not present an unsolved problem and ask how it would be solved, rather than requesting I recall several experiences with the same outcome! I nearly left the interview at that point! Answer Question
Senior Product Manager Interview (Negative Experience; Average Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at T-Mobile in November 2012.
Interview Details – I had two rounds of interview for this role at T-Mobile, the first being with the recruiter who was nice but I think there was an opportunity for her to be more genuine. Her details of the role for me was very different from when I actually met the hiring manager. When I met the following two days with the hiring manager I thought he was rude and arrogant. Quite a strong opinion but it seem he was preoccupied with other work and trying to multi-task while trying to interview me the entire 45 minutes with him. It wasn't because there was no interest on his part, but rather a lack of focus and respect which tells you a lot about the type of manager he is.
I eventually spoke with about eight people at T-Mobile. Seven of the eight were intelligent, thoughtful, and great to talk with.
I didn't get the job and never got a call back.
Interview Question – No difficult questions. Answer Question
Marketing Analytics Manager Interview (Negative Experience; Average Interview)
I applied in-person and the process took 2+ weeks - interviewed at T-Mobile in November 2012.
Interview Details – I passed my resume to a T-Mobile employee at the career fair of a conference. Didn't hear back from him after two weeks so I sent a follow up email. He didn't ever reply back but in a few days someone from HR contacted me to schedule an interview. I talked with three people on the phone for 40-45 minutes. We went over my resume briefly. Afterwards, they had a case study question which took up the rest of the interview.
Interview Question – Say T-Mobile wants to give a $10 rebate to new subscribers. How would you evaluate this rebate's effectiveness? Answer Question
Senior Financial Analyst Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at T-Mobile in September 2012.
Interview Details – Contacted by recruiter to schedule phone screening then invited for a series of interviews with hiring manager and various members of the team. Interviewed by hiring manager and 2 peers but never actually met the recruiter.
Interview Question – I was given a hypothetical case study and asked to answer it the best I could. They are looking for analytical reasoning skills to see how you approach problems rather than looking for a specific answer to the questions. Answer Question
Business Systems Analyst Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2+ weeks - interviewed at T-Mobile in July 2012.
Interview Details – Project manager was very warm wishing, interviewers were project manager and senior business systems analyst. Interview went for about 30 minutes f2f. Questions were more related to experience as business analyst and problems i faced as business analyst in the past projects. Definitely there were digging into my details on resume related to experience. Were looking for someone with certification as professional BA.
Interview Question – All were difficult as they were looking for more details. Answer Question
Interviews for Top Jobs at T-Mobile