TELUS

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TELUS Interview Questions

Updated Dec 4, 2014
Updated Dec 4, 2014
69 Interview Reviews

Interview Experience

Interview Experience

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26%
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Getting an Interview

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  1.  

    Marketing Manager Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 3 weeksinterviewed at TELUS.

    Interview Details

    I've interviewed with Telus at least thrice now and while the experience hasn't been unpleasant (too strong a word), it hasn't been fruitful either. all 3 roles were at individual contributor level. The first time was a joke. The hiring manager wasn't present for the interview and the guy who did interview me made a token attempt. the second time was a better experience. I was at the case + behavioral stage when i was offered my current job with another company. I spoke to the hiring manager at Telus who was a really positive person and he advised i don't lose a bird in hand for the one in the air. he didn't end up filling that role for 6 months so i'm glad i didn't wait. However I'm interviewing with them again so let's see how this round goes.

    No Offer
    Average Interview
  2.  

    Design Specialist I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Sat down with the employer. They asked me multiple questions and a few analytical questions. Mostly to figure out what my thought process was. The questions they asked were basic interview questions and the analytical question was how can we move Mount Fuji. Which tricked me at first but I responded.

    Interview Questions
    No Offer
  3.  

    Graduate Engineering Program Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at TELUS.

    Interview Details

    Had a telephone interview with someone from HR for about 30 min.

    Questions were about my past experience, and also about the company. Common interview questions like “What are your strengths?" or "Tell me about a time you had to be creative".... The first round is mostly the "Fit Interview" looking for someone creative, smart and with great interpersonal skills.

    Interview Questions
    • Where do you think you are going to be after your next 5 years   Answer Question
    No Offer
    Average Interview
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  5.  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at TELUS.

    Interview Details

    Applied via the TELUS Careers Website. Got an email after a few weeks asking for a phone interview. The interviewer gave a description of the position, followed by behavioral-type questions. Got another email after a few days informing that the Hiring Manager would like to have an interview over the phone. The discussion primarily revolved around situational-type questions from a questionnaire and writing down my comments. Strong focus on TELUS Values in both interviews.

    Interview Questions
    • What was the most difficult situation you faced and how did you handle it? Tell me about a time when you had to innovate / when you went above your responsibility to serve a Customer.   Answer Question
    No Offer
    Average Interview
  6. 1 person found this helpful  

    Marketing Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at TELUS.

    Interview Details

    I applied online and was contacted relatively quickly for a phone interview. The first round phone interview was a very standard behavioural interview - tell me about a time you've had to work with a difficult person etc. A few other questions were asked such as "what motivates you?" and "what was the last business book you read?"

    The second round was in the office and it was a 1 hour long case interview. This is really aimed at seeing your thinking process. It had one general business acumen related quantitative portion and a more strategy oriented portion.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Customer Help Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at TELUS.

    Interview Details

    I Applied on July 15th 2014 , received an invitation the next day for an online test assessment (10-15 min to complete)....passed it and the next day I received a 2nd test assessment (approx 2 hrs to complete)....passed it and the next day I received an email to confirm for my availability for a phone interview.....thought I did well...........and never heard back from the interview since then, and now it's August 9th 2014.

    Interview Questions
    • Mainly talk about how you deal with customer....   View Answer
    No Offer
    Easy Interview
  8. 1 person found this helpful  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I had a contact in the company who gave me a referral for a position. They called me to schedule an interview about a week after that and booked an interview for the end of the month. The interview was one on one in person, it was pretty straightforward.

    Interview Questions
    No Offer
  9.  

    Communications Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at TELUS.

    Interview Details

    Applied online via careers portal. Was called shortly after by a Telus recruiter. Had a nice conversation that felt more like talking to an old friend than an HR team member. She arranged an interview with the Hiring Manager via teleconference. The hiring manager was punctual and stuck to the allotted time of the interview. After a short writing test I had a second interview with the hiring manager and follow up correspondence with the recruiter. They hired an internal candidate and were very transparent with their decision. I was supposed to have a third interview (video conference) while I was overseas but they cancelled it. Wish they would have given more notice as I ended up lugging my laptop with me for three weeks. Other than that it was one of the most pleasant interviews I've had in my career, and I didn't get the job. I ended up liking them even more that they promoted from within.

    Interview Questions
    • The writing test since I had no background on their internal writing style.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Cubao (Philippines)
    Anonymous Interview Candidate in Cubao (Philippines)
    Application Details

    I applied in-person – interviewed at TELUS in June 2014.

    Interview Details

    panel interview:
    tell me something significant about yourself?
    why do you want to work in a call center?
    do you have questions for me?
    how woud you handle an irate customer?
    why did'nt you finish your studies?

    Interview Questions
    • why is it challenging for you to be a customer service representative?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Calgary, AB (Canada)
    Anonymous Interview Candidate in Calgary, AB (Canada)
    Application Details

    I applied online – interviewed at TELUS in May 2014.

    Interview Details

    online assessments and then phone interview and then person to person interview. phone interview was easy but person to person was not so easy. the last interview was behavioural based interview. asking details about my past experiences. gave me a scenario and test my behaviour

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview

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