TUI Travel Interview Questions

Updated Jun 14, 2015
6 Interview Reviews

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  1.  

    Retail Travel Assistant Interview

    Anonymous Interview Candidate in Birmingham, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at TUI Travel (Birmingham, England (UK)) in May 2015.

    Interview

    Filled online application form, few weeks later rang out of blue and asked if they could give me a telephone interview there and then, which I did, 6 days later was invited for a two on one interview which I ve got through.had to do small maths test too... I know have another interview.. I don t know what to expect but if I get through I love have a day in a shop.. This was my first interview in a long time and both times I was made to feel at ease..

    Interview Questions

  2.  

    Operations Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Postion found via a HR company. Preliminary phone interview with Company HR mgr, then interview with Hiring manager. Interview was a review of my background, and more a discussion about how to deal with various situations. Offer was made direct from HR manager.

    Interview Questions

  3.  

    Graduate Program Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at TUI Travel.

    Interview

    I applied to participate for the graduate program directly on the site. I then had to fill out a rapid assessment on the site. Was then contacted to conduct a phone interview. I was there explained about the numbers of people applying for the job, the probability to get in and the successive steps. Interview was mostly aimed at understanding if I had any previous experience in Hospitality

    Interview Questions

    • Why did you choose to apply if you don´t have a background in hospitality management   Answer Question

    Reasons for Declining

    Had better offers somewhere else

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    Check In Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at TUI Travel in March 2011.

    Interview

    I spoke to the Supervisor briefly over the phone. She schedule me for a group interview with other interviewees. Once I arrived at the location with the other interviewees, we were shown a slide show presentation about the company (we also filled out applications and questionairres). The Supervisor supported the slideshow by speaking about her own experience with the company and what characteristics are expected of the perspective employee and also what the employee can expect from the company. After the presentation was over, she spoke with each of us individually and asked a few questions. At that point she either offered the applicant a position or told the applicant she would get back to them.

    Interview Questions

    • Describe a time when you had to deal with the public and were under extreme pressure.   Answer Question
    • What type of personality do you have? Can you remain calm and keep a smile on your face even if a guest is rude and irate?   Answer Question

    Negotiation

    There was no room for negotiations, the wage was the same across the board for new employees.

  6.  

    Seasonal Worker Interview

    Anonymous Interview Candidate in Swansea, Wales (UK)
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeksinterviewed at TUI Travel (Swansea, Wales (UK)) in June 2010.

    Interview

    The application form was intense, A LOT of information considering the calibre of staff that actually got hired not being that great because of the vast number of people they needed. The interview was equally intense, being a full day. A group interview in the morning where all the candidates for all different roles had different tasks to do in the room, mostly presentations. This was followed by an unprepared presentation where they gave a task for us to prepare in groups of similar job roles and we had to do individual presentations regarding the information we had been given to prepare. This was followed by a cull, and then lunch. After lunch individual interviews were held and were followed immediately by job offers which was a good point.

    Interview Questions

    • The unprepared menu planning - we were given a list of store cupboard items and asked to create a two course menu from them. It was unexpected as it was never going to be reality that on the spot menu planning was going to have to occur.   1 Answer

    Negotiation

    There was no negotiation. I was asked what country I would like to work in and the one I wanted wasn't very popular so I was guaranteed it.

  7.  

    Overseas Operations Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeksinterviewed at TUI Travel in November 2008.

    Interview

    Internal promotion. Interviewed alongside external and internal candidates.

    Interview Questions

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