Target Senior Team Leader Interview Questions

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  1. Helpful (1)  

    Senior Team LEader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Target in November 2014.

    Interview

    I applied online for the seasonal position opening and got a call back to schedule an interview for the following day. For the team member position, you dial in for Target's WOTC and then you watch a short video on Target.
    The first interview is with a Team Leader. The questions that I remember were: Tell me about yourself b) why do you want to work for target c)Tell me about a time you went above and beyond expectations of employer.

    The second interview was with the ETL.
    a) Tell me about yourself
    b) why do you want to work for target
    c)*****Tell me about a time you finished a project and then realized afterwards you made a mistake (I was asked this question 3x -by the ETL, STL, and 2nd STL from another store)
    d)Tell me about a time where you went above and beyond to exceed customer service.
    e) A customer wants to buy a shoe but the item is out of stock. What do you do? How would you feel. ANSWER: Provide another alternative shoe to provide the customer so they won't leave unhappy.
     f) Pretend you are a cashier, you scan an item that rings $19.99 but the guest is certain the item is $17.99. What do you do? (***Question was asked 2x -by the ETL & 2nd STL). ANSWER: Trust the guest and make the price change as long as the price change is reasonable. Never argue with the guest. If you don't provide the price change then the guest will take the $17.99 to a competitor.

    The ETL recommended me to the STL and I met with the STL for an interview. I didn't really know what position I was applying for until I received an offer. I think that uncertainty pretty much kept me on my heels. I wasn't really prepared for the seasonal interview but after that I geared up. The STL basically asked me the same questions but in a different way.
    a) Tell me about yourself
    b) why do you want to work for target
    c) Time you demonstrated leadership by seeking additional customer information
    d) Time you made a mistake

    The 2nd STL interview questions:
    a) Tell me about yourself
    b) why do you want to work for target
    c) Time where you didn't agree with a company policy
    d) Time you provided exceptional customer service
    e) Pretend you are a cashier, you scan an item that rings $19.99 but the guest is certain the item is $17.99. What do you do? (***Question was asked 2x -by the ETL & 2nd STL). ANSWER: Trust the guest and make the price change as long as the price change is reasonable. Never argue with the guest. If you don't provide the price change then the guest will take the $17.99 to a competitor.

    The DTL was the most intense one but can't really remember any questions.
    a) Tell me about yourself
    b) why do you want to work for target
    c) time where you had to confront someone who wasn't doing their job? What actions did you take?
    d) time you demonstrated leadership

    **The most important thing to remember is to be honest and to use past experiences (STAR method). It really helps to be yourself (I'm a naturally upbeat, motivated individual). Remember: FAST, FUN & FRIENDLY. Note: I've never worked in retail before and don't have too much experience. I'm a college student and I just used my experiences in organizations and course projects to answer the interview questions.

    Also, I did ask the 1st & 2nd STL, DTL questions:
    What do you like most about working for Target?
    What's the company culture like?
    Describe a typical day for a Team Leader.
    How did you jump-start your career at Target?
    What school did you graduate from?
    What type of people are successful here?

    Negotiation

    I didn't negotiate. The offer was a generous $16.75 with no experience and I accepted.

  2.  

    Senior Team LEader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Difficult Interview

    Application

    I applied through other source – interviewed at Target.

    Interview

    There are 6-10 behavioral questions all structured like "Tell me about a time when...." so you better prepare about 10 examples of times that you lead a team, made a mistake, held someone accountable, had difficult conversations, handled conflict, made then executed a plan, etc.

    Interview Questions

    • They were all behavioral based questions, none particularly harder than others.   Answer Question
  3.  

    Senior Team LEader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Be prepared to answer Situation, Behavior and Outcome questions in your interview. They'll be looked for the scope of your projects/work experiences and the actions that you took to ensure a favorable outcome. Don't be afraid to talk about what you learned in the process of your project work or work experiences. They'll appreciate your honesty. Be ready to talk about your strengths and opportunities (weaknesses) in a positive manner that shows how you're improving and getting better.

    Interview Questions

    • "Tell me about you." "Why do you want this job."   1 Answer
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  5.  

    No Offer
    Neutral Experience
    Average Interview

    Interview

    First interview is a phone interview If they like you then you will get a second interview in store. IF they want to hire you, you will get a job offer then with someone else. You will do a drug test and they will run a background check. You will then be scheduled for orientation

    Interview Questions

    • Tell me about a time that you had to address someone else needs quickly   1 Answer
  6.  

    Senior Team LEader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a weekinterviewed at Target.

    Interview

    Initial interview by HR TM as screening followed by interview with a team lead then executive or store manager.
    Questions are Situational, Behavior, Outcome.

    Currently, they are looking for candidates that focus on customer values and driving for results. The theme of "make it right" or in Target lingo, the Vibe, is a key point in screening.

    Interview Questions

    • You are cashiering and a guest informs you that an item has rung up $3 higher than expected, what do you do?   1 Answer

    Negotiation

    Unable to negotiate

  7.  

    Senior Team LEader Interview

    Anonymous Interview Candidate in Bowling Green, KY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Target (Bowling Green, KY).

    Interview

    3 interviews with 3 different managers

    Interview Questions

    Negotiation

    Offered 15 I requested 16. They said yes. Seen other people in my role make 20. Make them pay you what youre worth because they will work you very hard and expect alot.

  8. Helpful (1)  

    Senior Team LEader Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Target (Oklahoma City, OK) in August 2013.

    Interview

    I originally started interviewing for the ETL postion. I had 3 phone interviews and 1 interview with the DTL. After I interviewed with the DTL the store team leader and the HR ETL called me back in for my last interview. They felt as if I was not quite ready for the ETL position, but they did offer me the SR Team Lead Postion

    Interview Questions

    • ALOT of STAR Questions... Tell me about a time when you...   Answer Question

    Negotiation

    I wanted a salary, but they gave me the hourly amount of what the salary would have been. happy with offer.

  9.  

    Senior Team LEader Interview

    Anonymous Interview Candidate in Memphis, TN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Target (Memphis, TN).

    Interview

    Interview with store executives and store manager. Approval gets you interview with District leader. Interviews consist of situational questions.

    Interview Questions

    • How do you handle timelines that you know you won't meet?   1 Answer

    Negotiation

    No negotiation. Offer that you could take or decline.

  10.  

    Senior Team Leader Softlines Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Target.

    Interview

    Initial phone interview, multiple in person interviews (4), the fourth was the offer. Prior to first in person interview was a hand written 100 question multiple choice "exam" including math and situational questions.

    Interview Questions

    • How did you help to motivate a direct report that struggled to keep up?   Answer Question
  11.  

    Senior Team LEader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Target in January 2013.

    Interview

    Very long hiring process. I had a total of five interviews. On my first day I interviewed with a Dept. Team Leader, then the Executive Team Leader of HR and finally the Store Team Leader (Manager). All went very well so the STL set up two more interviews with a District Manager and a District HR Manager. These were both phone interviews and were very quick and painless. Honestly the last two were more formalities than anything else.

    After you get approval from all your interviewers you will need to consent to a drug test and a background check. They search for felonies and misdemeanors and are very strict regarding any negative background whatsoever.

    All in all this was about a month long process.

    Interview Questions

    • Honestly, all questions were standard situational questions and anyone who has interviewed before will be able to handle whatever questions they throw out. Just be sure to focus on RESULTS. Be specific about what YOU did to get those results.   Answer Question

    Negotiation

    No negotiation. Offer was take it or leave it...but for the position it was fair and I don't imagine most people would turn it down if they did in salary research at all.

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