TechSmith Interview Questions

Updated Feb 26, 2015
12 Interview Reviews

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12 Candidate Interview Reviews Back to all Interviews

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  1.  

    Sales and Business Interview

    Anonymous Interview Candidate in Okemos, MI
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeksinterviewed at TechSmith (Okemos, MI) in May 2014.

    Interview

    I interviewed for the sales and business internship position they had posted. They e-mailed me about a week later to set up a phone screening. The screening was rather standard, asking me about myself, what I was majoring in, what I wanted to do in the next 5 years, basic "getting to know you questions." After that they got back to me a week later to set up an on-site interview. There were 3 people in the room and they all were writing down what I was saying. There were a lot of questions asking about previous experience, times you had to deal with a difficult customer, and participation in college. They also threw a few difficult questions at the end saying "Why shouldn't we hire you" to see how you think on your feet. After that they put me in a room and gave me a situation were a customer had some questions concerning Snagit, and I had to e-mail him back with the correct answers. They called me about a week later and sent me an offer. All in all it was a rather simple and straightforward process.

    Interview Questions

    • Why shouldn't we hire you?   1 Answer

    Negotiation

    It was a fixed salary rate, so no negotiation took place.

  2.  

    User Experience Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at TechSmith in March 2014.

    Interview

    I heard back after I applied online requesting a phone interview. The phone call was relaxed, discussing my experience, past projects and aspirations for the internship. Very conversational, the interviewer asked insightful questions and answered my questions about TechSmith's culture and people well.

    Followed up with a Skype interview with the UX Research team. Still conversational, back-and-forth with questions and answers. Some of the questions included how I would respond in certain situations, both behavioral and UX specific.

    Overall I would have been more than happy to work at TechSmith. The impression I got was that employees genuinely care about the product and the culture, and I firmly believe I would have learned from and contributed a great deal to an internship at TechSmith.

    Interview Questions

    • What was the greatest challenge about working on that project you worked on?   Answer Question

    Reasons for Declining

    Received an offer that better fit my interests and desired location. Would definitely consider working here in the future.

  3.  

    Inside Sales Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Application

    I applied online – interviewed at TechSmith.

    Interview

    The interview process at TechSmith is very in depth. There is an initial phone interview, which if they like you, they bring you in for a panel interview. The panel interview includes numerous behavioral and situational questions. Once you hear a call back about your panel interview, there is an all-day interview. The all-day interview is a day filled with meeting with executives, potential coworkers, and your potential manager.

    Interview Questions

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  5.  

    Software Engineering Intern Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Interview

    Had one interview with two development managers. Asked some behavioral questions, then we did some white board problems. All in all, very easy interview process.

    Interview Questions

    • There was something about setting bits with bit masks, which caught me a little off guard, but it wasn't too difficult. Everything else was pretty straight forward, reversing strings in an array, etc.   Answer Question
  6. Helpful (11)  

    Software Engineer Interview

    Anonymous Employee in Okemos, MI
    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at TechSmith (Okemos, MI) in July 2013.

    Interview

    I recently completed a two day, two part interview with TechSmith and figured it would be smart to recap how my experience was for other candidates coming along down the road.

    If you pass the one or two phone screens (where you’ll be asked traditional programming & conceptual questions usually focused on whatever specialty you have on your resume), you’ll then get invited on-site. The way TechSmith likes to structure their interviews are two separate days of interviews for 3 - 5 hours at a time, usually a few days or a week apart. In my particular case, where I came in from far out of town, they scheduled my interview days back to back.

    The company is open about who you’ll be speaking with ahead of time, so that way you can look up your interviewers’ history & specialty via LinkedIn.

    For me (and probably for most other candidates), my first day of interviews started off with a group panel with 5 people and me in a meeting room. The five people in my room included: the HR drone, a Development Manager, the CTO and two developers. After this hour was concluded, the three non-developers left the room leaving me with the next two hours were devoted to discussing — and fixing up & enhancing — a (relatively small) programming project that they’ll assign to the candidate prior to showing up to that interview day. The programming project wasn’t hard in the slightest, and they ask to only spend a maximum of about 3 - 4 hours constructing the app so that way there’s additional features that could be added or obvious bugs that you can fix. The idea here is for your potential peers to work with you to see how you collaborate and work with the team.

    My second interview day had almost no software engineers, but instead a collection of various co-workers of different disciplines who support the products a software engineer is assembling. The first team of interviewers were a QA person and a UX person. The second interview was an executive who gave a bit of a (very diverse) history of the company. I also did lunch on this day at a steakhouse found in a strip-mall across the street from the TechSmith complex (but we still drove over there; typical Michiganders :-). The interview day finished up with a tour of the TechSmith complex and then a 15 minute standard benefits-package overview talk with the HR drone.

    The company has been steadily growing over the 15 years of its existence but remains still relatively small (closing in on 300 people, including the interns they hire each summer). Various interviewers remarked how TechSmith has never done layoffs, but instead did a hiring freeze when the economy wasn’t going very well. I asked why employees leave TechSmith, and the reply was that many of the younger employees are hired straight out of school (e.g. Michigan State is down the street, and the University of Michigan isn’t that far down the road either) and they’ll leave to go get additional experiences in bigger tech locations such as Silicon Valley or somewhere on the East Coast.

    TechSmith appears to be a family oriented company which promotes a healthy work / life balance. If you work much more than 8 hours a day, the boss might be asked what the *company* is doing wrong where the employees have to work so much extra (versus the typical Silicon Valley lifestyle where 10+ hour days are an expected reality). Instead of a company Christmas party (where it’s almost impossible to conveniently arrange everyone to be in the same banquet hall at the same time), they do a company “birthday” party in February, in addition to a number of various sponsored events for “adults” (e.g. employee + spouse) or “family” (bring the kids), such as Lansing Lugnuts minor league baseball team games.

    Everyone seemed mostly friendly and welcoming; but as the second, longer day of interviews wore on, I was worried that my personality wasn’t going to be a perfect fit for the teams. The H.R. lady asked me all the standard “criticize yourself” H.R. questions during the big panel interview (“why shouldn’t we hire you?”, “if you could time travel back to the beginning of your career, what advice would you give yourself?”), and I felt like I didn’t properly approach the answer (where one might start off with a seemingly negative trait and turn those negatives into positives or answers that showed strengths).

    Hopefully my experience going through the TechSmith interview will properly prepare for you to pass your interviewing day. If you find any of the information in my interview review helpful, please let me know by voting "Yes" on the "Helpful?" question below (this helps to motivate me to be as detailed as possible).

    Interview Questions

    • delete a node in a linked list   1 Answer
    • In Objective-C, take an array of integers and return the sum.   1 Answer
    • In Objective-C, take an array of integers and return the number of even and odd integers.   1 Answer

    Reasons for Declining

    With the friendliness and approachability of the potential co-workers, TechSmith was difficult for me to turn down. In the end, I was bummed with the generic (felt almost "junior" or new grad) title I was being offered and I also felt the salary was a little too low given the experience I was bringing to the table. For what it's worth, wages in Michigan are somewhat depressed along with the overall state economy; on the other hand, cost of living is significantly cheaper in Michigan as well.

  7.  

    Sales Intern Interview

    Anonymous Interview Candidate in Okemos, MI
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1+ weekinterviewed at TechSmith (Okemos, MI).

    Interview

    I submitted my resume to a rep at the career fair at my school. I built some rapport with the rep and not too long after I received an email setting up my interview.

    Interview Questions

    • There weren't really hard questions. They really are just interested in your personality. They want to know if you're fit to work with their customers by handling concerns, and questions effectively. They also want to know if you have an interest in technology.

      unexpected question: If you could have a super power what would it be and why?
       
      Answer Question

    Negotiation

    There was no negotiation for the internship. They pay you based on your experience.

  8.  

    Customer Service Inter Interview

    Anonymous Interview Candidate in Okemos, MI
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    interviewed at TechSmith (Okemos, MI) in June 2012.

    Interview

    The initial interview was a phone screening where I was asked the typical personality questions. I was given a second interview which was in person on campus and this interview went further into the behavioral questions (why should we not hire you? describe a situation where you had to work on a team and failed). I was contacted 4 weeks later about the position to which I accepted.

    Interview Questions

  9.  

    Sales Intern Interview

    Anonymous Interview Candidate in Okemos, MI
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    interviewed at TechSmith (Okemos, MI) in May 2011.

    Interview

    Found posting on a local collegiate job board and applied. Shortly after was offered a phone interview with the Sales Hiring Manager (30 Min). I moved onto an in person interview which included two people: a HR associate and the Sales Hiring Manager. This interview took about an hour and included basic behavioral and situation questions.

    Interview Questions

  10. Helpful (2)  

    Mac Software Developer Interview

    Anonymous Employee in Okemos, MI
    Declined Offer
    Positive Experience
    Difficult Interview
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at TechSmith (Okemos, MI) in January 2011.

    Interview

    After a phone interview, I was brought in for a two-hour group interview. The first hour was a personality interview, and the second hour was a preliminary technical interview, including some whiteboarding. After that, I came in for a full-day interview, which consisted of several 45-minute rounds of group interviews with people throughout the company, including the CEO. The end of the day involved me showing a working application I had to prepare in advance.

    Interview Questions

    Reasons for Declining

    Accepting would have meant relocation, and my wife would have had to quit her job. The offer wasn’t quite enough to make that workable, though TechSmith seemed like an ideal place to work.

  11. Helpful (3)  

    Customer Service Intern Interview

    Anonymous Interview Candidate in Okemos, MI
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took a weekinterviewed at TechSmith (Okemos, MI) in November 2010.

    Interview

    I found the company on a college career website and applied immediately. About a week later, I received an email from a member of the customer service team asking about my availability and was offered a phone interview. The phone interview was mostly behavioral questions (Have you ever encountered a difficult customer? How did you handle them? etc) and resume questions. Less than 30 minutes later I was offered an in-person interview at the office. This was a little intimidating as there was the member of the customer service team that conducted my phone interview, as well as a rep from HR, and the CS manager. The interview consisted of 45 minutes of behavioral questions similar to the ones in the phone interview. All three had a packet of questions that they rotated through until you had answered enough of them. Three days after the interview I was offered the position.

    Interview Questions

    Negotiation

    Only negotiated my start date, which they were very flexible on.

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