Glassdoor is your free inside look at TeleTech @Home Agent interview questions and advice. All 3 interview reviews posted anonymously by TeleTech employees and interview candidates.
TeleTech @Home Agent Interview Questions & Reviews
Getting the Interview 3 Interviews
Interview Experience 3 Ratings
@Home Agent at TeleTech
Accepted Offer – Interviewed in Jun 2012 – Reviewed Jun 17, 2012
Interview Details – I had one interview that consisted of a group conference call while accessing a web meeting. One by one the presenter of the meeting pulled each individual into a one on one room for a short question answer session. During that time everyone also had to give an example of a time where we had to achieve a certain goal. The rest of the interview consisted of information regarding the position itself.
Interview Question – When was a time that you had to reach a specific goal and how did you go about achieving that goal. Answer Question
Negotiation Details – There was no chance for negotiation.
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@Home Agent at TeleTech
Accepted Offer – Interviewed in Jul 2011 – Reviewed Jul 30, 2011
Interview Details – Called in to 800 number and went to website logged in then your in a group interview roll was taken answer question in chat then had a 2 min questions with presenter then a group question to get a answer with group
Interview Question – When in your life that you had to make change and how did you deal with it? View Answer
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@Home Agent at TeleTech
No Offer – Interviewed in Oct 2010 – Reviewed Oct 23, 2010
Interview Details – I was sent an email for the online interview. Not knowing that this was going to be a group setting interview, I logged in. When logging in I noticed at the jump, there were about 25-30 other applicants in the chat room. The interviewer let everyone know what the pay was; $8.50 / hour and she let them know it is a part-time seasonal position. After she said that about 3 people dropped the line. Then she begin to get into what you will need for the enviroment while working online. She then said that we will need to purchase a planatronics headset, then 3 more people dropped the lines. Afterwards it was a series of questions in a small group of 3, and a 1 on 1 interview for like 3 mins with the recruiter. Afterwards she told everyone thank you, and If you have passed the interview, we will recv an email saying so within 3 business days. You do work all holidays but its only like 4-5 hours each time. Now Im just waiting for my 3 days to past, so I could find out if I past.
Interview Question – Tell me about a time when you had to change your schd to asst another co-worker. And explain what. View Answer
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Pros: Teletech provides you with great opportunities for development. The site environment is relaxed but at the same time with a passion for professionalism. – Full Review `
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As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most valuable assets: customer relationships. A World of Opportunities TeleTech… — Full Overview
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