Telefónica Interview Questions

Updated Aug 27, 2015
41 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Business Development Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Interview

    The interview process has been smooth and relaxed, communication from both parts was very nice and the questions where relatively standard, very much based on cv and personal experience. The feeling is that they are very interested into you.

    Interview Questions

  2.  

    Network Engineer Interview

    Anonymous Interview Candidate in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Telefónica (Miami, FL).

    Interview

    Met with two managers who asked questions and made a decision to hire or not. I then was interviewed by HR, but only to make certain salary was acceptable.

    Interview Questions

  3.  

    Retail Advisor Interview

    Anonymous Interview Candidate in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Telefónica (London, England (UK)) in August 2015.

    Interview

    I applied for the Westfield London Store. The online process was pretty straight forward. 2 days later I received an email invitation for an online tests. I must say that this was the most challenging part of the process. 4 tests. 1 which was scenario based, there's a question and must choose which answer you feel is most suitable based on the scenario. Another which is competency based. Then a numeracy test, basic number skills really, how many can you complete successfully within 5 mins. Then an information reasoning test. 18 questions and you have 6 mins to compete it. I really struggled with this one, only completed 8 out of 18, and I don't even know if I got them all correct or not. So I was really nervous at this point that I had failed. However, I received a phone call a few days later, asking I was free for a "quick chat". During this phone call I was asked about my availability and if I could provide right to work documents. The lady then asked if I could come in for an interview if a few days. When I arrived in store there was only one other candidate who was before me. His interview ran overtime, so mine didn't start for like 30mins late. However the manager was really friendly and apologetic, even offered to make me tea lol. Anyway the interview was more like a conversation where she gets to know me, she completely scrapped the questions on her computer and just freestyle'd the entire thing. We then did a role play where she pretended to be a customer in store, and I pretended to be a member of staff. There was a scenario that is sent from the head office that they are supposed to go by, but she said some candidates choose not to use the scenario, and just freestyle. So I said that is rather do the same, to save me from putting to much information in my head. She then gave me feedback on the role play, and some sales tips, and some more tips on how I could improve. We spent around an hour in total. I then left feeling rather happy with how things went. She said she would send feedback to the recruiters at head office, and that they would be in touch with the outcome via email or phone within 3 working days. I was called back in 2 days offering me the role, and I was given a provisional start date in 2 weeks. Just have to complete some paper work, contractual information and references.

    Interview Questions

    • What are your best 3 qualities?   Answer Question
    • Why O2 as opposed to another mobile operator?   Answer Question
    • Just talk and tell me a bit about yourself?   Answer Question
    • What would you do, if after settling in the job after a few weeks, you find that you are struggling to meet targets?   Answer Question
    • Do you have any experience working in sales?   Answer Question
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  5.  

    Research Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Telefónica.

    Interview

    Had a phone interview with HR. Pretty basic questions, mostly about experience, pros and cons about myself. Then I had another phone interview with the supervisor of the position, it wasn't technical either, though we discussed my experience with different technologies to make sure I could be a fit. Finally had an onsite interview with the same supervisor and one of the heads of the lab, this one was a 45 minute technical interview and a "soft skills" interview.

    Interview Questions

    • Write a program that computes the mean, variance and the moving average of a vector.   Answer Question
  6.  

    Assistant Store Leader Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Telefónica.

    Interview

    Applied online then a resourcing assistant called me 2 days after for a telephone interview which i passed and was booked for a face to face interview where i was asked various questions about my past jobs and a competency based interview

    Interview Questions

    • Tell me about a time where you had to influence the outcome of a sale.   Answer Question
    • Tell me about a time where you had to deal with a sales assistant who was not performing at their best.   Answer Question

    Negotiation

    Understand competency based questions and learn about star method of answering questions. Give plenty of details.

  7.  

    Retail Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Telefónica.

    Interview

    The whole process was very fast paced, and everything was straightforward no cutting corners needed. I was browsing the internet looking for employment in my local area and I had seen that the local O2 store had positions available and vacancies being advertised. I made a crafty visit over to the Telefonica careers website, filled out my details and sent off my application. I received an email 2 days later stating that I had made it through the first stage and had to arrange a telephone interview which was in 3 days time, booked a time slot via an email link they had sent me and submitted my preferred time. In preparation for the telephone interview I searched the internet for the typical phone interview questions and typed up some answers for the few I found. The plan was to use these as rebound cushions in the worst case scenario, I was so psyched up for the interview that I didn't even need to look at my "model answers" 😂 Even the lady on the phone complimented me for how well the interview went, and how much of a pleasure it was talking to me 😉 She emailed me over the details and booked me in for a face to face interview the following week. On the day of the interview I was so pumped up I walked into the store told a member of staff that I was there for an interview, she gave the manager a shout to which I greeted him with a firm handshake and a compliment on how the store looked *good first impressions an all*. He sat me down in the staff room and offered me a cold drink something which I have never had offered to me in an interview before? When things got started I was expressing myself as I usually would and was explaining myself clearly with a touch of the comedic flair to tip the balance which had the manager laughing. Face to Face interview lasted around 40+ minutes, took a copy of my passport and NI number shook hands and I headed off. As soon as I left the building I had this feeling that that interview couldn't have gone any better! Got a telephone call on the same day offering me the position to which I accepted! Officially start next week, can't wait to see how things go! Massive thumbs up to O2 for their interview process!! Process only took 2 weeks.

    Interview Questions

    • Asks me to show him my mobile phone Can you explain to me what it is that you like the most about the iPhone 5C? Can you explain what it is exactly that you dislike most about the iPhone 5C?   1 Answer
  8.  

    Manager Interview

    Anonymous Interview Candidate in London, England (UK)
    Accepted Offer
    Positive Experience

    Interview

    external screening, then AC

    Negotiation

    none

  9.  

    Financial Coordinator Interview

    Anonymous Interview Candidate in Caracas, Capital District (Venezuela)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Telefónica (Caracas, Capital District (Venezuela)) in March 2014.

    Interview

    3 interviews: HR, Area Manager and General Magener Medical exams: Blood test Process is a little bit slow, you have to wait a lot to get attended. HIhgly recommend to know their products before the intrview. You have to be pacient, sometimes they interview for multiple positions and you might have a lot of interviews for that reason. If you dont match a particular position you will be participating in other upcoming position.

    Interview Questions

  10.  

    Marketing Analyst Interview

    Anonymous Employee
    Declined Offer

    Interview

    Thorough process

    Interview Questions

  11.  

    Intern Interview

    Anonymous Interview Candidate in Slough, Berkshire, South East England, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Telefónica (Slough, Berkshire, South East England, England (UK)) in September 2013.

    Interview

    Straight forward, easy and fun (depends on the role). It was an online application, then was invited to test stage, at test stage it was using an office inbox to prioritize email, reply email and the speed at which all this was done. After this was a phone call to screen you to see where to place you, then after an invitation to assessment centre. At the assessment centre you were asked to prepare a presentation, questions were given before hand and you had to prepare. After that it took 3 weeks to get a phone call on the acceptance. This was three years ago and we were the first batch of interns, the guinea pigs, I'm sure a lot has changed.

    Interview Questions

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