The Gap

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The Gap Sales Associate/Cashier Interview Questions & Reviews

Updated Jul 31, 2014
All Interviews Received Offers

Getting an Interview  

73%
16%
9%

Interview Experience  

78%
13%
8%

Interview Difficulty  

Average Difficulty
24 candidate interviews Back to all interview questions
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1 person found this helpful

No Offer

Negative Experience

Difficult Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier

I applied online and the process took 2 weeks - interviewed at The Gap.

Interview Details – I applied online and was contacted about a week later to schedule an interview. I went there for the interview and we interviewed in the back break room. The questions were questions that I have not been previously asked ever before, so I was thrown off and even more nervous than before. The employer did not seem happy to be in the interview, and seemed like she had someplace else to be, but still asked a ton of questions due to policy, I'm guessing.

Interview Question – Think of a mistake that you've made, tell what it was, and explain how you handled it.   Answer Question


Accepted Offer

Neutral Experience

Easy Interview

Cashier/Sales Associate Interview

Cashier/Sales Associate
New York, NY

I applied through a staffing agency and the process took 1 week - interviewed at The Gap.

Interview Details – I went thru a hiring agency , Interviewed with a manager then i got a second interview with the general manager and got hired on the spot. they ask you to pick out an outfit just because they want to see your style. they also ask why you want to be apart of the brand.

Interview Question – My general manager thru me a curveball and made me pick out an outfit under $150 . A whole outfit   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Lee, MA

I applied in-person and the process took 6 days - interviewed at The Gap.

Interview Details – Very easy, went into the store, asked for an application, filled one out and brought back. They called the next day (summer overload) and I was hired. The whole process took a few days, managers were very friendly.

Interview Question – You need to appear to an interview in Gap or Gap-like attire. I did not and they asked me if I was planning "to wear that to work?" which I thought was a bit rude.   View Answer

Negotiation Details – Another store wanted to have me work for them as well so I basically just had them bidding against each other and ended up with a nice pay for a college kid. Definitely negotiate at least a dollar up from what is being offered because you will not likely to get a raise in this position any time soon.


Accepted Offer

Positive Experience

Easy Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Pleasanton, CA

I applied online and the process took 5 days - interviewed at The Gap in August 2010.

Interview Details – applied online and got called in for an interview the same week. the interview itself took no more than 20 minutes and that included the manager offering me the job. i had to ask the rate they were going to pay me because she forgot to mention it but i felt i sounded so forwarding and up front but it didn't hurt because i found out she matched my rate from my previous employer although i later found out that the starting rate was supposed to be much lower. the interview questions included what i knew about the gap as a brand and why i chose to apply there. i got told to come back the next day i believe but right when i was at the parking lot, i got a call from the same manager apologizing and that she needed to postpone doing the paper works because she got confused with her own schedule. hiring process was quick and was finished within a matter of days.

Interview Question – i don't remember a difficult or unexpected question, just the usual retail job interview, one asking about customers and maybe one other question with a situation given to me and what i would do or what i've done if that's happened to me before.   View Answer

Negotiation Details – i was hired after the interview and after the manager talked about the gap company and their vision, it was during the decline of gap a couple of years ago and they were going through a revising of where they're trying to go with the gap brand. they matched my rate from my previous employer and i accepted after having to ask what my rate was after being offered the job since the manager forgot to mention it.


No Offer

Neutral Experience

Average Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Southaven, MS

I applied online and the process took 2 weeks - interviewed at The Gap in March 2014.

Interview Details – There were the typical interview questions, they asked about availbiltiy and the usual retail questions

Interview Question – there were no difficult questions   Answer Question


Accepted Offer

Neutral Experience

Sales Associate/Cashier Interview

Sales Associate/Cashier

I applied online and interviewed at The Gap.

Interview Details – I was called in after my application two days later and asked to interview that day. I had worked for the company before so I agreed. It was a very easy and informal interview.

Interview Question – What did you do when you had a very upset customer?   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Eau Claire, WI

I applied online and the process took 1+ week - interviewed at The Gap.

Interview Details – I applied online, then called, and eventually went into the store to confirm that they had received my application. A couple days later they called me for an interview. It was held in their back room and there was one other former Gap employee there from another store also applying for the position. We were asked really straight forward questions about customer service, how you handle stressful situations at work, etc. We then watched a handful of videos on the company and its product. It was pretty obvious that we both got the job before the interview was even half over.

Interview Question – How do you handle difficult customers? Give an example of a time when this happened to you.   Answer Question

Negotiation Details – They simply told me my starting pay, $.25 above minimum which was kind of frustrating. After three months you start being eligible for raises though so it could've been worse.


Accepted Offer

Positive Experience

Average Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Miami Beach, FL

I applied online and the process took 3 weeks - interviewed at The Gap in August 2012.

Interview Details – I received a call for my first interview and the manager that called me was super nice which made me not nervous. Then My 1st interview was a group interview. I got a call that night for a 2nd interview was with the GM and He was just as nice. I got a call a week later for the position due to a storm.

Interview Question – Since I am a veteran I got asked about why I wanted to work in retail and why I attend school for fashion but I felt like I tied the 2 together just fine for both interviews. I did feel nervous in the 1st interview when I was asked about speaking another language but after the manager said he didn't either I felt better.   Answer Question

Negotiation Details – They call and offer you a position for a certain hourly rate and you have the choice to take it or not.


1 person found this helpful

No Offer

Positive Experience

Average Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Seattle, WA

I applied online and interviewed at The Gap.

Interview Details – Applied online. Called to interview after a few weeks. Really nice manager who asked basic questions but stated that I did not have enough experience and instead recommended me to the Old Navy manager.

Interview Question – Nothing   Answer Question


Accepted Offer

Positive Experience

Average Interview

Sales Associate/Cashier Interview

Sales Associate/Cashier
Branson, MO

I applied online and the process took 3 days - interviewed at The Gap in February 2012.

Interview Details – The manager who interviewed me was really nice about it, and didn't ask too many questions. She was short, sweet, and to the point. She asked the questions and was upfront about whether or not I got the job. She told me straight up that I would get the job right when the background check came back. Which is really nice, I hate suspense.

Interview Question – I was asked to give an example of a time I had to deal with a difficult customer, and I never really had.   Answer Question

Negotiation Details – They offered me $8.00 an hour and I accepted, because that was 75 cents more than my last job.

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