The Gap Sales Associate Interview Questions

Updated Oct 31, 2014
Updated Oct 31, 2014
237 Interview Reviews

Interview Experience

Interview Experience

82%
15%
1%

Getting an Interview

Getting an Interview

84%
13%
1%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy

237 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Sales Associate Interview

Anonymous Interview Candidate in Brooklyn, NY
Anonymous Interview Candidate in Brooklyn, NY
Application Details

I applied online. The process took a weekinterviewed at The Gap.

Interview Details

I applied online for The Gap , and the next day I got a call for an interview. The interview was a group interview with at least 20 people, there were three mangers and each one of them asked a question, and everyone took turns answering the question, and they did a little thing where you had to try and remember everyones name in the circle.

Interview Questions
  • There were no difficult questions. When is there a time when you had to deal with a difficult customer? What is a time you made a mistake and how did you fix it? what is one word that describe you?   Answer Question
Negotiation Details
no negotiation
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for The Gap

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at The Gap.

    Interview Details

    I had to keep calling and finally when one of the managers that I needed picked up the phone I was scheduled for an interview at that time. I went in and had a typical interview and was hired on the spot.

    Interview Questions
    • Why do you want to work for Gap?
      Describe your sense of style?
      Who influences your style?
      What qualities can you bring to the Gap?
      Why should we hire you?
        Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at The Gap.

    Interview Details

    I was taken to the back room by the hiring manager and was asked about my experience and very easy questions such as "What is an example of great customer service?". Several employees walked in during in the interview which was very distracting.

    Interview Questions
    • Tell me a time where you worked with a team and was successful? And why.   Answer Question
    Reasons for Declining

    The location was too far from my house and school, and just not worth the amount of gas I would be paying each week.

    Declined Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap in June 2014.

    Interview Details

    I went to the mall, walking store to store to see if they were hiring. As I entered GAP I happened to run into the manager, introduced myself, and asked if they were hiring. They took down my name and number, told me to apply online, and said they will call for an interview in a week.
    The application process was easy, although I was scared because GAP would be my first job. It gives you a place to put your resume and asks you situation questions. I recommend reading the job requirements before doing the application because they helped me learn GAP goals.
    After not getting called back for a week, I decided to call to see if the position was still opened. I called at 8:00pm, an hour before closing, and said I was "doing a followup to check the status of my application." The hiring manager was not there so they took down my name and number, and around noon the next day I got a call to come in for an interview.
    The interview process was definitely interesting. I wore a dress with a cardigan and sandals, and to be honest I feel a bit too dressed up. However the hiring manager told me she loved my outfit and that GAP loves dresses. The questions were simple at first, from "Tell me about yourself?" "What is your avaliability?" "Why did you chose the GAP?" and "Tell me about your previous work experiences." However, I was a bit thrown off when asked to describe and try to sell my outfit to the manager, although I think I did well. I recommend talking a lot about community service even if you don't have work experience, as GAP does a lot to give back. I also read up on policies and things GAP does such as support workers right, women's wages, service and being green. I have to say the biggest curve ball was being asked to grab a walkie, stand in front of the store, and pretend to be an employee. I was terrified and didnt know what to do, so I cleaned, greeted customers, and asked the manager if he needed help as he was walking past with a handful of clothing. Although I thought the interview went well overall, the last part scared me to death. I was told I would be called in a week.
    I was soooo stressed after the interview, as it had been my first, yet I knew I tried my hardest and felt comfortable with the laid back yet professional work enviroment I had experienced. Thankfully I recieved a call after 6 days asking if I would accept the job for 8.50$ and hour and was invited for orientation the next day.
    Overall, I feel that GAP is a great buisness with much to offer, even as a first job for younger people. The workers I met have all been kind, funny, and hard-working, and the managers have all been friendly and are not mean or snobby. I cannot wait to start my new job and wish the best in the process for all of you looking this up because you're freaking out as much as I was!

    Interview Questions
    • "Tell me about yourself"
      "What hours would work for you?"
      "Why did you chose the GAP?"
      "Tell me about your previous work experiences"
      "Try to sell your outfit to me"
      **"Pretend to be a Gap employee"
        Answer Question
    Negotiation Details
    I settled for 8.50$, did not even try to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Gap in June 2014.

    Interview Details

    I applies for Gap Kids online, and got a call back about 2 1/2 weeks later. My first interview was with the Assistant Manager, myself, and another applicant. She asked us to interview each other for 3 minuets, so definitely look at some interview questions before going in. This interview lasted about 30 minuets. At the end of the interview, the Assistant Manager asked us to come in the next day to have a second interview (mine was one on one with the Manager). The second interview was a lot easier and less nerve-wrecking because it was mostly an overview of the first interview, going over my resume, discussing the job duties, and a few simple questions about availability.

    Interview Questions
    • Explain a time where you worked with an authority figure (boss, teacher, etc.) who you didn't get along with, and one who you did get along with.   Answer Question
    Negotiation Details
    I didn't negotiate because the starting pay rate was a lot higher than I expected ($9.75/hr.)
    Note: This job is at Stanford Shopping center so I'm not sure if the pay rate is the same in other locations.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap in June 2014.

    Interview Details

    Went in the store for introduction then applied online. I had an one on one interview with the manager and the interview questions were pretty standard. Mostly about previous work experience and how I would handle difficult situations. However, I didn't find the manager to be very professional. Main reason why I declined the offer. Totally agree with some other comments, the management could be a hit or miss.

    Reasons for Declining

    I didn't want to work for that particular manager.

    Declined Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in San Mateo, CA
    Anonymous Interview Candidate in San Mateo, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap in June 2014.

    Interview Details

    To apply for a job as sales associate for Gap, I first did a lengthy online application that asks usual questions, such as past experience, and then asks you scenario questions and gives you options on how you would handle the situation. It took the store about 3-5 days to call me and set up an interview. The first interview took place at a table in the store, with about 13 other applicants. The group was split in half and the hiring manager went around each person in the group and asked questions about why we like the brand, how we would describe our style, and what we looked forward most to if hired. Then, she described a customer for the group and gave the group 10 minutes to run around the store so each applicant could pick an outfit that best fit the needs of the customer. Then, the group would come back to the table and describe their outfit and why they chose what they did. For the second interview, a smaller group of about 6 people met at the same table and got asked questions by another manager. These included where we had last shopped, reviewing what had been asked in the last interview, and then opened it up for questions. The second interview lasted 10 minutes at most. I was offered a position and salary two days after the second interview.

    Interview Questions
    • The most difficult task was choosing an outfit, but mostly because you were under pressure to choose something unique yet served the same or similar purpose as your fellow applicant's outfits.   View Answer
    Negotiation Details
    As a sales associate with little experience, I didn't negotiate at all and it was clear that I was not expected to negotiate my starting wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at The Gap in June 2014.

    Interview Details

    I applied online and got a call from the store one month later. I went in for an interview that day. The associates who were working seemed nice enough. Overall low-key environment. My interviewer (the hiring manager for the store) was dressed fairly casually, in a Gap maxi dress. In this particular store the interview was very informal and friendly.

    Interview Questions
    • There were few questions and all of them were very easy. Availability, previous retail experience, "Why do you want to work here?"   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Gap.

    Interview Details

    Easy questions. Just about making decisions. Just keep in mind it's all about making the customer happy and doing the right thing. Sometimes it's a group interview, which is a lot easier. Smile, speak clearly, and relax. Don't kiss a**. They're looking for a hard working and smart employee.

    Interview Questions
    • How would you deal with an angry customer?   View Answer
    Negotiation Details
    Accept the offer if you have nothing to do.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Gap.

    Interview Details

    I applied online, and I heard back in about a week that they wanted an interview. We set up an appointment and I met with a manager, and they asked me several questions about why I wanted to work there and such and about my availability. I got a call within that week that they wanted to hire me.

    Interview Questions
    Declined Offer

See What The Gap Employees Are Saying

 Former Co-Manager in Clinton, CT

Pros: “global retailer, great retail operations experience” Full Review

Work at The Gap? Share Your Experiences

The Gap

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.