The Gap

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The Gap Sales Associate Interview Questions

Updated Nov 12, 2014
Updated Nov 12, 2014
242 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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1 person found this helpful  

Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at The Gap.

Interview Details

Easy questions. Just about making decisions. Just keep in mind it's all about making the customer happy and doing the right thing. Sometimes it's a group interview, which is a lot easier. Smile, speak clearly, and relax. Don't kiss a**. They're looking for a hard working and smart employee.

Interview Questions
  • How would you deal with an angry customer?   View Answer
Negotiation Details
Accept the offer if you have nothing to do.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for The Gap

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Gap.

    Interview Details

    I applied online, and I heard back in about a week that they wanted an interview. We set up an appointment and I met with a manager, and they asked me several questions about why I wanted to work there and such and about my availability. I got a call within that week that they wanted to hire me.

    Interview Questions
    Declined Offer
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online – interviewed at The Gap.

    Interview Details

    I applied online and received a call a few weeks later. That week, I went in for an interview and was hired that day. I spoke with two managers, who asked several questions regarding my previous work experience and my strengths/weaknesses. The questions were pretty normal, and at the end, I was given a job offer.

    Interview Questions
    Negotiation Details
    I didn't negotiate - I took the wage they offered.
    Accepted Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took a weekinterviewed at The Gap in May 2014.

    Interview Details

    I was in a group interview with six other people and the hiring manager. She asked a lot of typical interview questions that were listed in the other posts. The interview consisted of the manager asking questions, and whoever wanted to contribute would contribute. Everyone had an equal chance to answer each question. There was only one question that everyone had to answer, which was why we chose The Gap.

    Interview Questions
    • At the end of the interview, the manager told us to go out into the sales floor and create an outfit for a specific scenario.   Answer Question
    Negotiation Details
    It was my first job, and I am content with the salary, so I did not try to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap.

    Interview Details

    They called me around a week after I submitted my application asking for a phone interview. It was basic questions but also questions about what style magazines do you read? What is your favorite trend during different seasons, etc.

    Interview Questions
    • They asked if you would be able to sell a Gap Card and seeing as I didn't really know what that entailed it was difficult to answer but all the questions were pretty basic.   Answer Question
    Negotiation Details
    They start you off around 8.00 but I was able to negotiate higher. Pretty chill and were willing to work with you.
    Accepted Offer
  6. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap in April 2014.

    Interview Details

    I applied online at the website. About a week later, I got a call to interview the next evening at the store. The first interview was with the assistant manager and another associate. It was very informal, and they all seemed really friendly. Group interview. Questions included why this company, what do you think is the most important skill needed in this position, tell me about a time where you had to work as a team. I got called in for a second interview with another assistant manager. I was asked about availability, about times when I had to deal with a difficult customer, and other stuff. Was told I was going to be contacted a couple days later.

    Interview Questions
    • Stand up and try to sell me the outfit you're wearing.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at The Gap in April 2014.

    Interview Details

    Applied online a week later got a call to be apart of a group interview. It was 11 people interviewing, it was a tad bit awkward and intimidating. Ask standard question nothing to difficult.

    Negotiation Details
    Did not negotiate.
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    called schedule interveiw

    Interview Questions
    Negotiation Details
    simple
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Roseville, MN
    Anonymous Interview Candidate in Roseville, MN
    Application Details

    I applied online. The process took 1+ weekinterviewed at The Gap.

    Interview Details

    You apply online. I waited about a week before I received a call back from Gap. I was then scheduled for a group interview. Apparently they really needed people because we were all hired a few days afterwards. I received a call and the manager offered me a job. I would say that the group interview was not too difficult. She asked us to talk about ourselves, talk about an experience with customer service, and why we wanted to work at Gap. Overall, it was an easy interview process.

    Interview Questions
    • I would say all the questions were pretty basic and to be expected.   Answer Question
    Negotiation Details
    Offered me a wage that worked in my range and offered me hours as well. Very quick and easy.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at The Gap.

    Interview Details

    After completing the online application, which included an assessment, I was contacted by the general manager to schedule an interview. At the interview, she was very prepared and had read my resume, which we discussed. At the end of the interview, she explained that she had roughly twice the number of candidates to interview as she had open positions. I was contacted about a week later and offered the job. Training consisted of filling out the usual paperwork, watching training videos from corporate, assembling outfits in Baby Gap, and trying on jeans to understand cut and fit.

    Interview Questions
    • What is the difference between customer service and selling?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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