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The Home Depot Sales Associate - Flooring and Walls Interview Questions & Reviews

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Interview Experience  

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Average Difficulty
5 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate - Flooring and Walls Interview

Sales Associate - Flooring and Walls
Houston, TX

I applied online and the process took 3 days - interviewed at The Home Depot in February 2010.

Interview Details – Put in application. wait till coporate calls you for a on the phone interview. form there proceed to an interview with a department or assistant manager. sign on or reject pay

Interview Question – How have you delt with conflict in the past ?   Answer Question

Negotiation Details – No negotiate i needed a job and knowing that i was underpaid 8.10


1 person found this helpful

No Offer

Negative Experience

Very Difficult Interview

Sales Associate - Flooring and Walls Interview

Sales Associate - Flooring and Walls
Bainbridge, OH

I applied online and the process took 3 weeks - interviewed at The Home Depot in July 2012.

Interview Details – What a nightmare this was. I applied online and was called a few days later. I did an interview over the phone and everything went well.They set up a time for me to go into the store for an interview. When I arrived, the HR person was too busy with an orientation to interview me and just passed it off to some random department manager. This was disturbing because obviously she double booked herself, it's not like she was just caught up in something unavoidable. Interview was fine but it was clear this guy didnt know a thing about interviewing someone (rude, almost mean). I was contacted a week later for a second interview. Later, they cancelled and rescheduled for a Sunday morning. When I arrived on Sunday, the manager was not there again. Some 18 year old kid interviewed me instead but it was a complete waste of time since he could not make a decision anyway. I called to follow up to see when I should come in and they scheduled me for another interview (3rd or 4th if you count the phone interview!) a week later. Then the day before, they cancelled AGAIN! By the way, I am qualified for the position with a four year BS degree in Pre-architecture and Interior Design and 5 years experience working exclusively in flooring (and I'm cute and friendly too!). I guess it worked out in the end because I interviewed for a visual merchandising position elsewhere and was hired ON THE SPOT. Home depot, you missed out on a qualified individual and have lost a $5,000+/year customer.

Interview Question – Role play-Walk through a sale with a customer purchasing carpet.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Sales Associate - Flooring and Walls Interview

Sales Associate - Flooring and Walls
Kenai, AK

I applied online and the process took 3 days - interviewed at The Home Depot in July 2012.

Interview Details – Applied online. Got a call the next day for an interview. Met with the HR rep for a thirty minute interview about my background. There was a set of about six questions that were mostly scenario based about how I would handle a mix of customer and task oriented priorities.

Interview Question – You have a customer looking for a small product that you are unfamiliar with and another customer comes up for help with a much larger and more expensive purchase. What do you do?   View Answers (2)

Negotiation Details – No negotiation.


Accepted Offer

Neutral Experience

Easy Interview

Sales Associate - Flooring and Walls Interview

Sales Associate - Flooring and Walls
Sunnyvale, CA

The process took a day - interviewed at The Home Depot in May 2008.

Interview Details – the interview was about what you would expect when trying to get a job with the second largest retailer in the country. It takes quite a while for hr to get back to you and give you an interview. the best thing about the entire process is that the people who do the interview are usually pretty decent people.


Accepted Offer

Positive Experience

Easy Interview

Sales Associate - Flooring and Walls Interview

Sales Associate - Flooring and Walls

The process took a day - interviewed at The Home Depot in March 2010.

Interview Details – The interview for me was one on one, however, as I've been with the company for over a year now, I've seen interviews with two associates and one candidate. It was basic questions, then some role playing to see how you'd do in certain situations. Just remember - The Home Depot puts customer service FIRST, so always side with the customer.

Interview Questions

  • Role playing scenario: a customer comes up frustrated that he can't find a product we have in our ad, and he's been waiting for assistance for a long time and he's running late because he needs to go to another store to buy patio furniture.   View Answer
  • What's the best thing you've learned at another job?   Answer Question

Negotiation Details – I didn't try to negotiate, I was happy with what they offered.

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