The Home Depot
The Home Depot Associate Interview Questions & Reviews
Getting an Interview
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Very Easy Interview
Sales Associate Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 weeks - interviewed at The Home Depot in April 2014.
Interview Details – Easy, first phone interview, then meet with assistant store manager. They will ask stock questions, answer in a customer focused way and you will have no problems. Next store manager will interview, basically you have the job at this point, just going over schedule and and drug and background check
Interview Question – basic customer service questions Answer Question
Negotiation Details – non negotiable, guess it depends on the area you are in
Very Easy Interview
Specialty Sales Associate Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 3 days - interviewed at The Home Depot in January 2014.
Interview Details – Very poor refused to view resume stated my previous work experience is of "NO VALUE" I could not work where i am not viewed as bringing Value to the work place not axxeptable to me
Interview Question – Start at minimun wage regardless of past work experience experience dismissed View Answer
Reason for Declining – Told my Skill set of 30 years as a carpenter was of no value to Home depot "REALLY" thats what was said to me in interview
Sales Associate - Seasonal Lawn and Garden Interview (Neutral Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at The Home Depot in April 2014.
Interview Details – after you submit your application online you will then get a telephone interview call, they will ask you a few questions about the job its self, to see if you are a good fit for the position and if you are still interested in the position or not, if you say you are still interested in the job you will then get an appointment set for a face to face interview with the hiring manager at the store where you applied to.
Interview Question – asking you if you know correct names of plants, and tools, and how to use the correct tools properly and correctly and how you would demonstrate the tool. View Answer
Lumber Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at The Home Depot in March 2010.
Interview Details – Basic interview questions. Nothing complex or out of the ordinary. "Tell us about a time you had to meet a deadline." "Tell us about a time you had to work in a team. How did it go?""Tell me about a time you built something."
Stuff like that.
Interview Question – None, they were all standard. Answer Question
Negotiation Details – No negotiation on my part. At the time I was just ecstatic to get a job.
Very Easy Interview
Sales Associate Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 1+ week - interviewed at The Home Depot in March 2011.
Interview Details – Go into the interview dressed like you already work there. Not a suit: Nice jeans and a clean collared shirt. no flip flops, either sneakers or boots. The interviewer wants to know where you see yourself with home depot in the future, always tell them you want to move up within the company. Always be open to working in any and every department. Be prompt to the interview, if you're late that will look very poor to the interviewer, It is a common issue for associates to be tardy so be there early.
Interview Question – If you and another associate were to have a disagreement, how would you resolve it? View Answer
Negotiation Details – There was no negotiation. If you try to get a better hourly rate, they won't budge at all.
Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at The Home Depot in May 2013.
Interview Details – I applied online, got a call back within a week setting up an interview. The first interview was with an ASM asking basic work history. I was called back that same day for a second interview with the SM to discuss positions, and pay rates, and the same day I was sent to get a drug test and background check. I was called for orientation the week after.
Interview Question – Name a time when you provided excellent customer service with an angered customer. Answer Question
Very Easy Interview
Specialty Sales Associate Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 1 week - interviewed at The Home Depot in July 2013.
Interview Details – I was made to feel comfortable and accepted regardless of what I said about myself. The interviewer and I got to know each other by talking about our personal lives and our personal viewpoints. The interview was almost like a conversation and I thought this was great. I just wished they would have told me more about the politics that happen and especially in the Kitchen and Bath Department with Mudher.
Interview Question – What was the hardest thing you have ever done in your life? Answer Question
Negotiation Details – No negotiation allowed.
Customer Service Associate Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at The Home Depot in June 2014.
Interview Details – Standardized online test of 75 - 80 questions of work situations and basic math...no way to know how you did..
Then interview in person answering 4 - 5 similar. Interviewer uninterested and distracted. Did explain job well...positives and negatives.
Then big meeting with store manager to be presented job offer.
Interview Question – Numerous questions asked about solving workplace problems yourself or going to supervisor Answer Question
Reason for Declining – Low salary and no incentives
Merchandising Execution Associate Interview (Negative Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at The Home Depot in June 2014.
Interview Details – Shortly after applying online, I received an email explaining that they would like to take a closer look at me, and possibly consider me for the position I had applied for. I did their basic phone interview, and the man doing the interview was quick to schedule me for an in-person interview at the Home Depot location in South Philadelphia on Oregon Avenue I applied at.
I wasn't able to give the man a date I was available for an interview, because it was a Friday, and my work schedule for the following week doesn't come out until Saturday night. I asked him, "If possible, could I somehow get in contact with you on Sunday to schedule the interview?" I was told it was absolutely no problem. All I had to do was call back Home Depot's career center and talk to someone to schedule it.
Sunday morning I had attempted to do as he instructed me, and upon calling Home Depot's career center and entering the sufficient information to confirm my identity and my application, their automated system shut me out, and would not allow me to speak with anyone, with some generic message along the lines of "Make sure you keep your application updated online. Goodbye."
I called the Home Depot location on Oregon Avenue in Philadelphia directly and was told to speak to a lady in HR. I had called her multiple times and was NOT ONCE able to speak with her. I was forwarded to her voice mail, in which I left multiple messages and never received a response. I called the store multiple times, and even when I was told that she was in her office, I was told I couldn't speak with her directly because "she's very busy". I never received a phone call back from her to this day.
This has been one of the worst, most disappointing application processes I've ever endured. I have since sought to withdraw my applications, as I wouldn't want to work for a company that treats potential new hires with such disregard.
Interview Question – The phone interview was very easy. The most surprising question was probably one along the lines of "name a project that you've had to do in your life that required attention to detail". Answer Question
Merchandise Execution Associate Interview (Neutral Experience)
I applied in-person and the process took 1 week - interviewed at The Home Depot.
Interview Details – as long as you answer with a military persona if you will the basic im a robot yes sir no sir you will be just fine no real in depth questions other then whats required for the job and how you feel you can fulfill their needs,
Interview Question – why I felt they should pick me for the job and why i was worth the salary i ask for. Answer Question
Negotiation Details – went very smoothly
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Pros: “started off 9.75 and hour good compared to other retailers will try and work with school schedule if they like you” “started off 9.75 and hour good compared to other retailers will try and work with school schedule if they like you” – Full Review