Tim Hortons

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Tim Hortons Interview Questions

Updated Oct 21, 2014
Updated Oct 21, 2014
17 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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17 Candidate Interview Reviews Back to all Interviews

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  1.  

    Store-front Position Interview

    Anonymous Employee in Ottawa, ON (Canada)
    Anonymous Employee in Ottawa, ON (Canada)
    Application Details

    The process took 4 daysinterviewed at Tim Hortons in September 2014.

    Interview Details

    Applied through ad on online classifieds, contacted same day to schedule an interview.
    On arrival, location was busy but the manager was kind and offered me a drink while politely asking i wait a few minutes so he could get ready.

    The actual interview seemed a little unprofessional, could not fully understand what the manager was saying mostly due to the loud amount of noise inside. After some basic questions i was thanked, said i would be called by the district manager for a second interview and he left.

    Interview Questions
    No Offer
  2. 1 person found this helpful  

    Operations Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied through corporate website. Had a phone interview which was 20 minutes. Going over past experience and education related to the job. Talked about roles and responsibilities etc. Invited for an in person interview which lasted 30 minutes. Kind of intimidating, interviewed by 4 people. Asked about 20 questions, maybe more. Some i could remember:

    -How to handle someone youre training who doesn’t understand or speak too much English?
    -goes over resume, education, discuss experience
    -going above and beyond for your workplace/colleague
    -something unethical taking place at your workplace, how you handled it
    -how to handle an irate customer
    -something you wish you did differently after dealing with a customer
    -what skills are important for this position, which is the most important
    -how long do you see yourself with the company
    -altercation with a colleague at work, how you handled it
    -you hear feedback from your manager, how did you handle it
    -if you had a lot of assigned tasks how would u manage, in order to finish on time? What if you had tasks left but couldn’t finish?
    -a time where you had to focus on work only and things kept popping up

    Interview Questions
    • Some questions were strictly about your previous experience similar to the operations representative position. I think this is the only way you end up getting an interview, if you have the required experience.   Answer Question
    No Offer
  3.  

    Crew Member Interview

    Anonymous Employee in Ottawa, ON (Canada)
    Anonymous Employee in Ottawa, ON (Canada)
    Application Details

    I applied online. The process took 5 daysinterviewed at Tim Hortons in June 2014.

    Interview Details

    I was called for a phone interview. Before the interview started I was told that only one position was available and many applicants had already been interviewed. I was then asked about my work experience and asked general interview questions. The interview lasted 15 minutes. I was then asked if I was interested in working at another location, I said yes. I was never contacted again.

    Interview Questions
    • When was a time you had to deal with a rude person and the result was positive ?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    Store Front/Baker Interview

    Anonymous Employee in Pickering, ON (Canada)
    Anonymous Employee in Pickering, ON (Canada)
    Application Details

    I applied online. The process took 2 daysinterviewed at Tim Hortons in March 2014.

    Interview Details

    I've applied to Tim Hortons many times through the website and heard nothing, but this time I sent my resume through an ad on Kijiji and got a call the next day for an interview. Didn't have to fill out any applications. Interview was done with the assistant manager in the restaurant at one of the tables, though they were actually hiring for a different location than the one I went to for the interview. There were two positions open for a morning baker or an overnight storefront shift so he talked a bit about the responsibilities of each and which would be more suitable for me. My lack of experience didn't seem to be much of a concern, they just want to know you can work hard and keep up, but said there's no pressure to know everything right away. Sounded good to me. He had a sheet of questions that he asked me and jotted down my answers. Pretty straight forward questions mostly related to customer service - like what would you do to go above and beyond for the customer and how would you deal with a difficult customer, etc. This was my first interview ever so of course I was nervous but I was polite and attentive and thought I answered the questions well. Was asked for my references and was told I would hear from them soon, never got a call though so maybe I just didn't stand out enough or have the experience they were looking for.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Counter Clerk Interview

    Anonymous Employee in Toronto, ON (Canada)
    Anonymous Employee in Toronto, ON (Canada)
    Application Details

    I applied online – interviewed at Tim Hortons in November 2013.

    Interview Details

    Very easy after the phone call hired within 3 days

    Interview Questions
    • How would you state your previous job affected you?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Tim Hortons Team Member Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Pretty basic, situation questions, asked about availability, thought it went well asked for uniform sizes and was told starting pay but never got called back

    Interview Questions
    No Offer
  8.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    fairly easy but the manager seemed like he did not want to hire anybody.

    Interview Questions
    No Offer
  9.  

    Baker Interview

    Anonymous Employee in Saint-Amable, QC (Canada)
    Anonymous Employee in Saint-Amable, QC (Canada)
    Application Details

    I applied through other source. The process took a dayinterviewed at Tim Hortons in June 2013.

    Interview Details

    In my case, it was very easy because a new store just opened. I was dressed normally, not having anything special, and I have been honest and always smiling.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  10. 1 person found this helpful  

    Team Member Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied in-person. The process took a dayinterviewed at Tim Hortons in May 2013.

    Interview Details

    Only had one interview, he hired me on the spot. He didn't ask a lot of questions, just like when I can work, how I tried their stuff etc.

    No Offer
    Neutral Experience
    Easy Interview
  11. 3 people found this helpful  

    Store Front/Cashier Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a weekinterviewed at Tim Hortons.

    Interview Details

    I applied to 58 tim hortons, 5 called me back. 2 interviews that didnt lead to a job.

    Those 2 interviews mainly consisted of situational based questions. Got the interview calls less than a week after applying.

    Got an interview with another tims. They only asked me my availability and if i worked in food service before(i havent). Interview lasted a minute, got a call a couple of hours later asking if i would like the job. I accepted. Got 2 other tim hortons interviews after I accepted that offer, so i didnt go to those.

    Interview Questions
    • What can you offer us that they (their current workers) cant?
      When was a situation when you went above and beyond your expectations?
      When were you put in a difficult situation and how did you react?
       
      Answer Question
    No Offer

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