Total Wine & More

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Total Wine & More Interview Questions & Reviews

Updated Jun 25, 2014
All Interviews Received Offers

Getting an Interview  

73%
17%
3%

Interview Experience  

72%
18%
9%

Interview Difficulty  

Average Difficulty
29 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Front End Supervisor Interview

Front End Supervisor

I applied online and the process took 3 weeks - interviewed at Total Wine & More in June 2014.

Interview Details – Interviewed for Front End Supervisor. Pretty straightforward interview process. Got called back 3 weeks later with an offer for Front End Team Member with potential to move up to supervisor after a month. I called after the first week to check back and was told that I would hear back the next week after they got results back. Didn't hear back and wasn't expecting to get the job but then I was surprised!

Interview Question – A time where I had to deal with a conflict at work   Answer Question

Negotiation Details – Offered $9 an hour and told that I will be bumped up after a month


Accepted Offer

Positive Experience

Easy Interview

Management Interview

Management

I applied in-person and the process took 2+ weeks - interviewed at Total Wine & More.

Interview Details – Interview process is very standard. They sell you on a lot of things that they wish were true. One on one interview with upper management. They were selling me on why to work for TWM more than I was having to sell myself.

Interview Question – About my family, work life balance and what my spouse did for a living.   Answer Question

Negotiation Details – straightforward. We compromised and were both satisfied.


Accepted Offer

Negative Experience

Easy Interview

Wine Team Member Interview

Wine Team Member
Saint Pete Beach, Pinellas, FL

I applied in-person - interviewed at Total Wine & More in August 2010.

Interview Details – I applied in store filling out application and attaching resume. I left it with a twitchy highly strung manager who was constantly looking around the customer service area for problems. I had to follow up with phone calls and instore appearances for an interview. All this for a part-time position.
Met with Wine Manager for face to face. He proceeded to read a series of questions from a list. How creative, his toughest question was what is your favorite wine? His presentation and appearance was anything less than professional. His shirt looked like he slept in it, and the shoulders were very dirty and stained.

Interview Question – Describe your favorite chardonnay and how would you describe it. Wow how innovative the #2 most sold wine in the world.   Answer Question

Negotiation Details – Wrote thank-you letters to Store Manager and Wine Manager, no response. I dropped in to the store and the Store Manager said oh yea, we want to make you an offer but are waiting on District Manager approval. An hourly employee has to be approved by a DM? Talk about micro-management. This is only the tip of the iceberg. Manager lied when telling me the hourly rate. Actual was $1.00 lower. Not much in real terms but based on how often and how much raises are given VERY IMPORTANT. This was the first of a series of lies from managements' mouths.


Accepted Offer

Neutral Experience

Merchandising/Wine Supervisor Interview

Merchandising/Wine Supervisor

Interviewed at Total Wine & More

Interview Details – apply online

Interview Question – why do you want to work for total wine & more   View Answer


Accepted Offer

Neutral Experience

Front End Cashier Interview

Front End Cashier

Interviewed at Total Wine & More

Interview Details – Applied online and mentioned a friend that worked there already. Management called reference and set up an interview a week later. Asked a few questions about myself and availability.

Interview Question – What knowledge do you have in wine?   Answer Question

Negotiation Details – No negotiation.


Accepted Offer

Positive Experience

Average Interview

Front End Cashier Interview

Front End Cashier
Norfolk, VA

I applied online and the process took 4 weeks - interviewed at Total Wine & More in October 2012.

Interview Details – The hiring process for this company is pretty lengthy due to background, credit, psychological, and drug testing. Be prepared for these things. There are typically two interviews followed by an orientation day if hired. The first interview is pretty basic. Common questions are how you respond/act in multiple customers service scenarios, the hours you're available to work / how flexible you are, your lifting abilities, cash handling abilities, and most importantly your wine and beer knowledge. Second interview is to have you fill out paperwork for background checks, drug testing, and to further discuss you availability and any questions you may have. Most questions focused on seeing how bubbly and honest I could be, due to the companies high lost prevention focus. Everything is centered on your loyalty and clean background. If hired, expect random drug testing and background checks.

Interview Question – Explain the worst manager you have ever worked under and why. Then state how she/he could have managed the staff and store better.   Answer Question

Negotiation Details – I was not able to negotiate pay, but they do start new employees well above minimum wage to deter theft and high turnover.


Accepted Offer

Neutral Experience

Very Easy Interview

Merchandiser Interview

Merchandiser
Cherry Hill, NJ

I applied online and the process took 6 weeks - interviewed at Total Wine & More in November 2013.

Interview Details – Submitted an application and was called back after 2 weeks. Had to go through an in person interview, background check, and drug test. Process took almost a month and a half.

Interview Question – Simple interview. Most difficult question is what would my past employer say was my greatest weakness.   Answer Question

Negotiation Details – I asked for $10 an hour and was told that merchandisers start at $9 and that's on the high side, but after 3 months I could be bumped up higher.


Accepted Offer

Positive Experience

Easy Interview

Front End Cashier Interview

Front End Cashier
Tustin, CA

I applied through an employee referral and the process took 1 week - interviewed at Total Wine & More in April 2013.

Interview Details – Basic application process. Followed by two interviews with various managers to figure out your personality and work ethics. There is a survey which asks pretty standard personality questions.

Interview Question – None   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Cashier Interview

Cashier

I applied through an employee referral and the process took 2 weeks - interviewed at Total Wine & More in June 2011.

Interview Details – They will sit you down in a room with the manager that is interviewing you, and will ask you several different questions, i.e. describe a situation in which you disagreed with a manager and how you remedied that, what are your greatest skills, etc. They will also have you take a personality test to see if you are high or low risk for the job. You have to be diligent about calling them back once they have made you an offer. Their processes are very drawn out.

Interview Question – There's not much out of the ordinary when it comes to the interview process. It's your typical run of the mill questions.   Answer Question


Accepted Offer

Neutral Experience

Front End Team Member Interview

Front End Team Member

I applied online and the process took 2 weeks - interviewed at Total Wine & More.

Interview Details – Multiple Interviews. Includes background check, personality test, drug test.

Interview Question – Nothing out of the ordinary   View Answer

Negotiation Details – I got an offer, and I accepted

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