Toys ''R'' Us Interview Questions

Updated Jul 26, 2015
469 Interview Reviews

Interview Experience

Interview Experience

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469 Candidate Interview Reviews Back to all Interviews

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  1.  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Toys ''R'' Us.

    Interview

    Gave a rosy picture about work life balance and when started the job quickly did a complete 180. I was lied to about multiple things like schedule and hours per day. No training program for new managers what so ever. Learn as you go.

    Interview Questions

    • When are you available....always hiring people do not stay   1 Answer
  2.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Toys ''R'' Us.

    Interview

    Walked in and applied in person. Fairly quick turn around. Received a phone call 3 days later for an in person interview. Was offered the job on the spot.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2 weeksinterviewed at Toys ''R'' Us.

    Interview

    There was an online application, followed by an in person interview. I applied during the holiday season, which I feel helped me get the job a lot. The in-person interview was mostly concerned with my availability and reliability. There were no scenario questions or anything like that. Overall it's easy to get this job as long as you appear friendly and attentive.

    Interview Questions

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  5. Helpful (2)  

    Stocker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Toys ''R'' Us.

    Interview

    Group interview asked a few questions then did separate interviews and ask 2 questions. Had fun during the group interview. We had played some games and was asked about toys that are coming out soon

    Interview Questions

  6. Helpful (1)  

    Cashier/Sales Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Toys ''R'' Us.

    Interview

    Sit in a room with a group where you are told to build something out of Lego's then you have to sell it to everyone. Then you are split into groups and given a product and told to make a commercial for it. Then you are called one by one to speak with HR who just asks lightly about your background & availability.. nothing like 'tell me a time when you had a difficult customer..' (Hated those) & then you have a short interview with one of the managers. Pretty simple and you usually hear back from them in a week.

    Interview Questions

  7.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Toys ''R'' Us (New York, NY).

    Interview

    The group interview was about 7 or 8 people sitting around a table and we started off with a simple ice breaker. We had to use Legos to build a product and come up with a name, price, slogan, jingle, and some other basic stuff. You need to be outgoing and a team player. I had lots of fun with it and made many friends that day. No pressure but make sure you practice your sales skills. Those are key for the interview.

    Interview Questions

    • What doyou do when you are unfamiliar with something on the computer? What leadership experience do you have?   Answer Question
  8.  

    Sales Team Member Interview

    Anonymous Interview Candidate in Rockaway, NJ
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Toys ''R'' Us (Rockaway, NJ).

    Interview

    Interview they had us build something with legos then try to sell it to the store manager. It was a fun event but unfortunately they fired that store manager because a manager reported him for a personal reason and wanted him gone.

    Interview Questions

    • What would your design do?   1 Answer
  9.  

    Cashier/Sales Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Toys ''R'' Us.

    Interview

    I found a listing on Craigslist for seasonal hiring. So i applied online. They called me back in like a week or two. Asked a few questions on the phone and then scheduled an interview. It was a group interview so it was about ten of us altogether. The hr introduced herself and the assistant store manager did the same. They wanted us to do a interactive/selling activity. So we got split into groups and made things with Legos that we then had to sell and advertise to them. Afterwards, they had us go and select items from the sales floor that we would sale next. Except when we came back, they had us switch items and then sell or new item. Lastly, we had the one on one traditional interviews with the assistant store manager.

  10. Helpful (1)  

    Sales Floor Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at Toys ''R'' Us.

    Interview

    First, you apply online and then they call you. Next, they schedule a day for you to meet one on one with the manager. If you get the job, then you come in for training for about 4 hours. Very easy.

    Interview Questions

    Negotiation

    Non-Negotiable for anyone. They start you off at an hourly rate

  11. Helpful (1)  

    Cashier/Sales Team Member Interview

    Anonymous Interview Candidate in Van Nuys, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Toys ''R'' Us (Van Nuys, CA).

    Interview

    It was a group interview. We were asked to interact with other candidates to demonstrate selling skills. As a group we were asked to talk about ourselves--our background and experience , if any. Then we each had an individual interview.

    Interview Questions

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