Travelers Companies Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Claims Representative (28)
- Claims Adjuster (14)
- Intern (13)
- Customer Service Representative (13)
- Account Manager (10)
- Underwriter Trainee (10)
- Underwriter (6)
- Insurance Service Representative (6)
- Property Claims Representative (6)
- Claim Representative Trainee (6)
- Business Analyst (5)
- Underwriting Trainee (5)
- Claims (4)
- Director (4)
- Pricing Analyst (4)
- Claims Service Representative (4)
- Statistician (4)
- Account Executive (4)
- Analyst (3)
- Auto Appraiser (3)
- Senior Consultant (3)
- Claims Adjuster Trainee (3)
- FMLDP Intern (3)
- Total Loss Claims Representative Trainee (2)
- Outside Property Adjuster (2)
- Auto Damage Claims Representative (2)
- Manager (2)
- Nurse Case Manager (2)
- Unit Manager (2)
- Counsel (2)
Underwriter Trainee Interview (Neutral Experience)
I applied online and the process took 3 months - interviewed at Travelers Companies.
Interview Details – I first had a phone interview where they just asked basic personality questions and to find out your interest in the position. They got back to me 3 weeks later for another in-person interview. I interviewed with four different people. I never heard back from them after that. Overall the people at the company where nice but they took a long time to get back to you after the interview.
Interview Question – Basic interview questions like name a time when you had to overcome a challenge. Answer Question
Auto Damage Claims Representative Interview (Neutral Experience; Difficult Interview)
Interviewed at Travelers Companies
Interview Details – The interview was a four step process that took about 1 month. The first step was a phone interview with one of their HR staff. The phone interview was very simple and laid back. My interviewer was very nice and mostly asked me questions about my resume and education, with a few scenario questions about my work experience. About a week after the phone interview I was asked to take a 3 hour test that was similar to the SAT, but with the questions geared toward insurance claims. There was really no way to prepare for it, but if you test well, this section of the interview will not be very difficult. Two days after I took the test, I was told that I passed and was asked to come in for an interview with the Claims managers. The interview took about two and a half hours and the questions were mostly scenario questions about how I handled various issues and tasks in my previous work experience. I thought that I did well, but was contacted a few days later with an email turning me down for the job opening. The position payed well and the interview was pretty in-depth, so it was a bummer when I got turned down for the position. I didn't get to the final step, but the fourth step is an interview with the HR managers.
Interview Question – Tell us about a time in your life where you failed or didn't measure up. Answer Question
Senior Business Systems Analyst Interview (Negative Experience; Average Interview)
I applied through an employee referral and the process took 2+ months - interviewed at Travelers Companies in May 2014.
Interview Details – Referred internally. Interviewed w/ a total of 7 people - two phone w/ HR. Both seemed to go very well. Invited in for interview w/ manager + 2 team members, HR said initial feedback was favorable. Asked to come back two weeks later for 2nd round. Interviewed w/ 2 VP's. 6 weeks later and still no answer up or down despite calls to internal HR recruiter. Unbelievable lack of professionalism. Up or down folkes. "No answer" indicates a culture of arrogance and lack of respect for applicants.
Interview Question – Typical behavioral questions - "Tell me a time when you..." View Answer
Workers Comp Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Travelers Companies.
Interview Details – Phone interviews followed by two in person interviews with three people. Spent about half a day with the team. I signed for a background check. They were very knowledgeable and friendly. One month has passed without any confirmation or rejection.
Interview Question – Unexpected question: they asked a few times about commute. Answer Question
Very Easy Interview
Associate Account Executive Interview (Positive Experience; Very Easy Interview)
I applied through a recruiter and the process took 5 days - interviewed at Travelers Companies in February 2014.
Interview Details – The process was very professional. Phone Interview, Nice Application before process and test before interview. The only issue being in Hartford in winter you had to walk outside. The parking was not with th e same building. Hartford is a very confusing city so leave plenty of time.
Very nice as soon as you arrived.
Interview Question – There was nothing unexpected in questions Answer Question
Claims Operations Specialist Interview (Negative Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Travelers Companies in May 2014.
Interview Details – I applied for a job on travelers website on 4/14. Received an email to schedule a phone interview on 5/2. Passed the phone interview. Went on the next step, which was in person screening. Received a call the very next day to move on to the next step, which was a panel interview. This was scheduled two weeks out. In the mean time I prepared for the interview thoroughly. I wanted to make sure I did well because I was determined to receive a job offer. The panel interview was a little surprising because there were 4 other interviewees that I was not prepared to see. I thought for a second that it was a group interview and I would have probably walked out if that were the case.
We basically played round robin and each person interviewed then switched to the next interview. There were a total of 5 all together.
During the interviews I believed I really gave it my all and even after a couple negative moments I was able to quickly turn it around to the point where I felt confident that I impressed them under pressure. Also, on 2 occasions, I had my interviews say “Wow” when I asked them my questions at the end.
Most interviewers were very attentive and seemed interested in what I was saying.
They looked like they were taking very thorough notes
They also seemed unusually pleasant, only way I can describe it is right out of the movie Pleasantville
One of the ladies being on her phone and texting here and there
During one of my interviews I was, quite literally, interrogated about my length of time in college. School part-time, working full-time definitely makes the four-year plan out of reach.
Another woman basically rolled her eyes at me during my interview.
It seemed like icebreaker jokes went right over their heads. Very serious people here
One of the other candidates decided to leave during the panel interview process and I am certain it was based on the lack of friendly questions asked by the two ladies there.
Based on recent reviews of how the company runs and operates, I believe receiving no offer was a blessing in disguise.
Interview Question – Were the personal questions, ie, length of time in school. I felt judged on something that I deem a personal success story. View Answer
General Liability Adjuster Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Travelers Companies in March 2014.
Interview Details – Phone Interviewed and took assessment test. Interview was lengthy, went well. Lots of questions regarding experience and they explained the job qualifications in detail. Assessment test was not very hard they just did not allow enough time to complete all questions in a few of the assessments.
Interview Question – Math comprehension and computation did not allow enough time. Answer Question
Product Pricing Development Program + Actuarial and Analytical Leadership Development Program Intern Interview (Positive Experience; Average Interview)
I applied through college or university and the process took 2 days - interviewed at Travelers Companies in October 2013.
Interview Details – Initial contact with recruiters was through a university career fair. On-site interviews were conducted the next day with two recruiters, and around 12 people out of maybe 80-100 who screened at the career fair were selected for the morning-after on site interviews. After that, perhaps 3-4 of the initial 12 were invited to Hartford for final round interviews. Mostly behavioral questions, but included a couple of interesting situational questions as well. A great experience for my first ever interview!
Interview Question – How would you go about pricing a product? View Answer
Very Easy Interview
Inland Marine Account Manager Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Travelers Companies in April 2014.
Interview Details – I applied for the position at the Irvine, California office at the end of March of 2014. I was called for a phone interview by the Hiring Manager a few weeks later. I did an in person interview with the Colorado based Hiring Manager on 4/18/14. I waited close to a week and then I followed up with HR as the Manager did not call me back the following Tuesday as originally discussed during our interview.
Interview Question – There were no difficult or unexpected questions. Answer Question
IT Risk Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Travelers Companies.
Interview Details – I was called by the HR Recruiter, had an initial 30 minute screen. Recruiter was heavily focused on my salary requirements which I consistently reassured I was negotiable. I then had a 30 min conversation with hiring manager, who was very open and informative. Sounded like he was trying to hire and groom a person so he could retire soon. I then went for in person interviews. All went well - very skill focused rather than behavioral, except when interviewed by HR representative. She was very open and communicated the company had a lot of professional development opportunities. The VP interview was different. I felt like this person was threatened by my experience. Tried to give me a pressure interview which I answered calmly and thoroughly. All and all, the interviews were fine except for the last one where I don't believe I would have done well working for the VP which I think would've happened if the hiring manager retired. The company is old school - old technology which was unsettling. Looks like people have been there for 20+yrs on average. Could be good, could be bad. In the end, the HR rep called and told me it was between me and another candidate and they decided not to choose either but to re-post the position...makes you wonder how decisions are made within the company.
Interview Question – All skills based related to my previous experience. 'Tell me about yourself" is always the opening question... Answer Question
Interviews for Top Jobs at Travelers Companies