U-Haul Interview Questions

Updated Mar 7, 2015
14 Interview Reviews

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14 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (2)  

    Customer Service Representative From Home Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at U-Haul (Phoenix, AZ) in March 2015.

    Interview

    Applied online, got a call the next day. Went in for my interview the following day. The interview was easy and at the end the lady was asking what days off I would want and when I would like to start the training. She told me she would be getting in contact with me within 24 hours and 3 days have gone by and I haven't heard a thing. I've called to check on the status of my interview and they won't answer or return my phone calls. I was really excited because the last time I went in for the interview the guy basically said if you qualify we will call in the next two days, this girl was trying to get my schedule and everything and made it seem like I had it. I think it's kinda rude how they acted, they could of at least answered and told me yes or no on the job or what the issue was with my interview so that I could learn from it.

    Interview Questions

    • How do you do a screen shot on a computer?   1 Answer
  2.  

    Online Marketing Research Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at U-Haul (Phoenix, AZ).

    Interview

    Applied online. Received a call a few hours later and was scheduled for an in person interview within the week. First interview I had to take an aptitude test and met with an HR representative who told me more about the internship. She then forwarded my information along to the two managers I would have been working with. Once they wanted to meet with me the HR rep called me and scheduled a second interview with the two managers. The second interview was them telling me about the position and there was a lot of dialogue between me and them. The net day I received a call saying they would like to consider me for a different position that the one I originally applied for.

    Interview Questions

  3.  

    Quality Assurance Analyst Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 daysinterviewed at U-Haul (Phoenix, AZ) in November 2014.

    Interview

    Applied online on a Thursday and received a call from HR the next day. Was invited for an interview the following Monday and was told they would email me the address to go in for the interview. Never received the email. I had to call Monday morning to get the address of where to go! I then had to take a 12 minute test on the computer asking silly questions like what is the opposite of "x" word where 4 words were listed. Interview was a panel interview. Not many questions were asked and those that were presented were typical of my profession. They put a puzzle up on the dry erase bored and asked if I could solve it which was different from any other interview I've been on.

    Interview Questions

    • Asking you to answer a puzzle. Box with 3 dots on each side and 1 dot in the middle and connect all the dots using only 4 lines.   Answer Question
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  5.  

    Human Resources Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at U-Haul.

    Interview

    The interview process was fine. But, after an in-person interview I received an impersonal form letter decline that misspelled my name. After meeting with the interview panel in person, it would have been nice to have received a phone call or even an email from the recruiter. This would have made the process more personal.

    Interview Questions

  6.  

    Systems Administrator Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at U-Haul (Phoenix, AZ) in June 2014.

    Interview

    My interview was a face-to-face with the Lead System Engineer. I thought it went very well and the HR recruiter told me it went well because I asked to take a personality test right after the interview. After the test I was told to expect an offer letter by the end of the week. That day came and went with no offer or update.

    I did reach out to them by phone twice and email twice. Neither one was answered. What's really upsetting is the fact I was told by the recruiter and the hiring manager that they would contact me if anything changed. I find this highly unprofessional especially from a company such as U-Haul. Its also unprofessional to tell someone to expect an offer if you do not intend to hire them. I understand if something changes but to not keep the candidate up to date isn't right.

    Interview Questions

    • Most of the interview was spent going over my experience and military background.   Answer Question
  7.  

    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at U-Haul in May 2014.

    Interview

    Applied online and received a call to explain the job requirements and schedule an interview. Interviewed over the phone a few days later. The interviewer and the questions were very casual. More time was spent going over the required hours and my availability than actually having an interview. Was told during my interview that I would definitely find out if I was hired or not within a few days. I was told by the recruiter that I should expect a drug test by the end of the week and several weeks of training starting the following week. Over a week later I still haven't heard anything from U-Haul even after I followed up with email and a phone call. I cannot even get an answer confirming that the interviewer received my emails. I do not expect to hear anything further from the company.

    Interview Questions

  8.  

    Controller Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at U-Haul (Phoenix, AZ) in March 2014.

    Interview

    Be prepared to take a Wonderlic test and an accounting test. I met with the former controller who was very generous with her time. Most of the interview was spent discussing the bulk of the job which appeared to be managing the staff. The location was easy to get to. Parking was free. The building was not fancy.

    Interview Questions

    • The entire focus of the interview was on managing the staff. Perhaps my score on the Accounting test was poor and that was all there was left to talk about...not sure.   Answer Question
  9.  

    Web Designer Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at U-Haul (Phoenix, AZ) in December 2013.

    Interview

    U-Haul has prospective employees take a Wonderlick Test and an online Personality Profile test. I'm pretty sure I got about a 95% on the Wonderlick. The Personality Profile Score was never told to me.

    My first interview was a face-to-face with the Lead Designer. I thought that went well and the HR representative told me as much since I was soon scheduled for a phone interview with the department manager. That, too, went well (I thought). However, the morning after that 2nd interview I was told that I had to retake their computerized personality profile (they said there was a glitch of some sort the first time I took it).

    Later that afternoon I received a message stating that they were not going to tender me an offer of employment.

    Did I somehow screw up the phone interview with the manager? Did something pop up on the personality profile? There was certainly the possibility that I was, and I hate this term, over-qualified. Still - everything to that point indicated that they liked me and my skill-set.

    I both called and sent an email to the HR representative I had been dealing with asking what happened - or better yet, what I might do differently in the future as I continue to interview elsewhere - and never received a response.

    It was certainly an odd experience that I thought ended abruptly. What bothers me most was HRs refusal to return my call or follow-up email.

    Interview Questions

    • I think the most difficult question was when I was asked about SaaS. At best I could say "I've heard of it" but had no experience.   Answer Question
  10. Helpful (1)  

    General Manager Interview

    Anonymous Employee
    No Offer

    Interview

    Basically ask what past experience they have in customer service and based on their answer, I ask then what "success" means to them personally and business wise. Those would be the major question I ask for the interview.

    Interview Questions

    • What the past experience is is when they don't have any past work history which makes the decision making hard between numerous potential new hires.   Answer Question
  11. Helpful (1)  

    Office Clerk/Reservations Manager Interview

    Anonymous Employee in Canyon Country, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at U-Haul (Canyon Country, CA) in August 2013.

    Interview

    I applied online and received a call the same day. She told me the position wasn't for Office Clerk but for a Reservations Manager which she said was LIKE an Office Clerk and not a manager type position and if I still wanted to apply for the position. I said yes and she scheduled an interview with me the next day. There really wasn't much of an interview. The only question she asked was my availability and the rest of the time she spent describing the job in great detail. Then at the end she said she had other interviews and would contact me if she was interested.

    Interview Questions

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