U-Haul

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U-Haul Interview Questions

Updated Nov 17, 2014
Updated Nov 17, 2014
12 Interview Reviews

Interview Experience

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12 Candidate Interview Reviews Back to all interviews

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  1.  

    Quality Assurance Analyst Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at U-Haul in November 2014.

    Interview Details

    Applied online on a Thursday and received a call from HR the next day. Was invited for an interview the following Monday and was told they would email me the address to go in for the interview. Never received the email. I had to call Monday morning to get the address of where to go! I then had to take a 12 minute test on the computer asking silly questions like what is the opposite of "x" word where 4 words were listed. Interview was a panel interview. Not many questions were asked and those that were presented were typical of my profession. They put a puzzle up on the dry erase bored and asked if I could solve it which was different from any other interview I've been on.

    Interview Questions
    • Asking you to answer a puzzle. Box with 3 dots on each side and 1 dot in the middle and connect all the dots using only 4 lines.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at U-Haul.

    Interview Details

    The interview process was fine. But, after an in-person interview I received an impersonal form letter decline that misspelled my name. After meeting with the interview panel in person, it would have been nice to have received a phone call or even an email from the recruiter. This would have made the process more personal.

    Interview Questions
    No Offer
    Average Interview
  3.  

    Systems Administrator Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul in June 2014.

    Interview Details

    My interview was a face-to-face with the Lead System Engineer. I thought it went very well and the HR recruiter told me it went well because I asked to take a personality test right after the interview. After the test I was told to expect an offer letter by the end of the week. That day came and went with no offer or update.

    I did reach out to them by phone twice and email twice. Neither one was answered. What's really upsetting is the fact I was told by the recruiter and the hiring manager that they would contact me if anything changed. I find this highly unprofessional especially from a company such as U-Haul. Its also unprofessional to tell someone to expect an offer if you do not intend to hire them. I understand if something changes but to not keep the candidate up to date isn't right.

    Interview Questions
    • Most of the interview was spent going over my experience and military background.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Center Sales and Reservations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul in May 2014.

    Interview Details

    Applied online and received a call to explain the job requirements and schedule an interview. Interviewed over the phone a few days later. The interviewer and the questions were very casual. More time was spent going over the required hours and my availability than actually having an interview. Was told during my interview that I would definitely find out if I was hired or not within a few days. I was told by the recruiter that I should expect a drug test by the end of the week and several weeks of training starting the following week. Over a week later I still haven't heard anything from U-Haul even after I followed up with email and a phone call. I cannot even get an answer confirming that the interviewer received my emails. I do not expect to hear anything further from the company.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Controller Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeksinterviewed at U-Haul in March 2014.

    Interview Details

    Be prepared to take a Wonderlic test and an accounting test. I met with the former controller who was very generous with her time. Most of the interview was spent discussing the bulk of the job which appeared to be managing the staff. The location was easy to get to. Parking was free. The building was not fancy.

    Interview Questions
    • The entire focus of the interview was on managing the staff. Perhaps my score on the Accounting test was poor and that was all there was left to talk about...not sure.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Web Designer Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 3+ monthsinterviewed at U-Haul in December 2013.

    Interview Details

    U-Haul has prospective employees take a Wonderlick Test and an online Personality Profile test. I'm pretty sure I got about a 95% on the Wonderlick. The Personality Profile Score was never told to me.

    My first interview was a face-to-face with the Lead Designer. I thought that went well and the HR representative told me as much since I was soon scheduled for a phone interview with the department manager. That, too, went well (I thought). However, the morning after that 2nd interview I was told that I had to retake their computerized personality profile (they said there was a glitch of some sort the first time I took it).

    Later that afternoon I received a message stating that they were not going to tender me an offer of employment.

    Did I somehow screw up the phone interview with the manager? Did something pop up on the personality profile? There was certainly the possibility that I was, and I hate this term, over-qualified. Still - everything to that point indicated that they liked me and my skill-set.

    I both called and sent an email to the HR representative I had been dealing with asking what happened - or better yet, what I might do differently in the future as I continue to interview elsewhere - and never received a response.

    It was certainly an odd experience that I thought ended abruptly. What bothers me most was HRs refusal to return my call or follow-up email.

    Interview Questions
    • I think the most difficult question was when I was asked about SaaS. At best I could say "I've heard of it" but had no experience.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  8.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Basically ask what past experience they have in customer service and based on their answer, I ask then what "success" means to them personally and business wise. Those would be the major question I ask for the interview.

    Interview Questions
    • What the past experience is is when they don't have any past work history which makes the decision making hard between numerous potential new hires.   Answer Question
    No Offer
  9.  

    Office Clerk/Reservations Manager Interview

    Anonymous Interview Candidate in Canyon Country, CA
    Anonymous Interview Candidate in Canyon Country, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at U-Haul in August 2013.

    Interview Details

    I applied online and received a call the same day. She told me the position wasn't for Office Clerk but for a Reservations Manager which she said was LIKE an Office Clerk and not a manager type position and if I still wanted to apply for the position. I said yes and she scheduled an interview with me the next day. There really wasn't much of an interview. The only question she asked was my availability and the rest of the time she spent describing the job in great detail. Then at the end she said she had other interviews and would contact me if she was interested.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a dayinterviewed at U-Haul in August 2012.

    Interview Details

    Tried to apply for the "work at home" CSR. Had to bring a copy of my Internet speed, download and upload, from a testing website they use to see if my computer qualified. Was unfortunately on the tail end of the summer busy season, so they were winding down and I missed the 6-week training period. Several months later they called to see if I was still interested in the winter push.

    Interview Questions
    • What have you done to go out of your way or above and beyond to do something to make a customer happy.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Agent Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U-Haul in January 2012.

    Interview Details

    straight forward interview with basic questions. Very easy, take it or leave it type of deal. Very relaxed and either it works out or not.

    Interview Questions
    • Nothing was difficult. Perhaps my interview was unique, but very calm and easy questioning that you would expect. Interviewer helps move the process along.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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