U-Haul Interview Questions

Updated Sep 2, 2014
Updated Sep 2, 2014
57 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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  1.  

    Staff Assistant Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 3 days - interviewed at U-Haul in March 2014.

    Interview Details

    I applied online and received a phone call the next day. I was set-up for an interview the following day, attended the interview where I was asked to take an assessment. I met the supervisor interviewing me and I was offered the position via telephone the next day.

    Interview Questions
    Negotiation Details
    I didn't have to, the salary that was offered was fair
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Pomona, CA
    Anonymous Interview Candidate in Pomona, CA
    Application Details

    I applied online. The process took 5 days - interviewed at U-Haul.

    Interview Details

    Hiring was smooth and simple. Straight to the point. Company needs people to work. So as long as you can work and listen, you have the job locked in. Get along with all your coworkers that is the main test.

    Interview Questions
    • Can you work nights, rainy days? Do you have reliable transportation? Can you work holidays?   View Answer
    Negotiation Details
    No negotiation besides your schedule.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Waco, TX
    Anonymous Interview Candidate in Waco, TX
    Application Details

    I applied online. The process took 1 week - interviewed at U-Haul in May 2014.

    Interview Details

    I had two interviews and got hired. Both of the GM's that interviewed me were very knowledgable about UHaul.I was first considered for the Waco Dr location but then I got hired for the Tx Central Pkwy location. Which was better for me because they are a smaller location and dont sell propane.

    Interview Questions
    • The most difficult question I had to answer was about my availbility because I'm usually really flexible with my schedule and they didnt understand how someone could be like that.   View Answer
    Negotiation Details
    I was offered 7.75 at Waco Dr but I got 8.25 at Tx Central Pkwy thats a much better rate of pay
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Started As Work From Home Moving Help NOT SO! (Phoenix) Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 weeks - interviewed at U-Haul.

    Interview Details

    REGARDING Work From Home Position:
    Applied for one position making $11 hourly...received a phone call a week later, stating the position is not available anymore, but was offered opportunity to interview for another position (Permanent/$11hr). Went to the Phoenix Downtown main headquarters for In-person interview as scheduled....completed an UNPROFESSIONAL/LAID BACK interview inside a cubicle. Recruiter had no idea what the position was about. Had to help her read the script . Was told the the ONLINE TRAINING from HOME class was filled. ....received a call a week later, stating an ONLINE TRAINING class was opening end of month for the same position....I accepted, went to a nearby Uhaul Store to complete my I-9 forms and Direct Deposit, of which I had to complete MYSELF (smh) and took a drug test (urine).

    Once I received my NEW HIRE WELCOME EMAIL, I noticed it was for $8.50 hourly , not $11. I asked the Lead Recruiter about this..and was told that it was for another position (take it or leave it). I needed employment so I took it. I am very unhappy with their unprofessionalism.

    This was not explained effectively.....

    Interview Questions
    • No difficult question. Just ensure that you know how to answer questions about navigating from screen to screen, how to do screen shots, etc. Very LAID back and UNPROFESSIONAL   Answer Question
    Negotiation Details
    I originally applied for E-Sales, then told the only Work From Home position available was E-Moving Help $11 hrly ....then after doing new hire paperwork, was told I am E-Customer Service $8.50 hrly. SMH!
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Malvern, PA
    Anonymous Interview Candidate in Malvern, PA
    Application Details

    I applied online. The process took 1 week - interviewed at U-Haul in April 2013.

    Interview Details

    They interviewed me once. It wasn't very professional, very laid back. The person interviewing me was vague. The employees seemed happy, busy and helpful. The workplace seemed normal. The store was VERY VERY busy.

    Interview Questions
    Negotiation Details
    There was no negotiation. They were fair in offering benefits and wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Program Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 4+ weeks - interviewed at U-Haul.

    Interview Details

    There was about two interviews that I went through. It was not that had at all. I had a couple of degree's also. It didn't seem to matter. I also felt to be discriminated against.

    Interview Questions
    • While in upper management I realized just how crocked they are.   Answer Question
    Negotiation Details
    I was not able to negotiate much at all.
    Accepted Offer
    Negative Experience
    Average Interview
  8.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple interview, few questions, was promoted from within. No drug test unless crash truck

    Accepted Offer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Akron, OH
    Anonymous Interview Candidate in Akron, OH
    Application Details

    I applied in-person. The process took 2 days - interviewed at U-Haul in March 2013.

    Interview Details

    I knew a girl that worked there so the manager had me come in to say hi and helped me take the test to qualify for hire.

    Interview Questions
    • There were no questions, I was hired on the spot because I knew someone.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at U-Haul.

    Interview Details

    I walked into the store, and a supervisor of the store was there. I talked to him about a job, and he asked me if I had any experience with customer service. I told him my experiences, and he had me take an application test and told me all the answers. Then, he gave me the paper work for a drug test, and sent my papers through.

    Interview Questions
    • Have I had any automotive experience or customer service experience   View Answer
    Negotiation Details
    I was able to negotiate 8.75
    Accepted Offer
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at U-Haul in February 2010.

    Interview Details

    I appiled for a job on-line that was the first step. Next i went into a location and spoke with the manager on duty. After word I got a call back in regards to the job. I was schedule for a one on one interview. Everything went well and i benn working for u-haul for four years now.

    Interview Questions
    • When a customer ask for a trailer to pull Atv etc. We have to tell the customer we will get back to them in 24 hrs. Alot of customers get upset about the situation because we are no help at the time.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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