U.S. Bank Interview Questions

Updated Sep 16, 2014
Updated Sep 16, 2014
291 Interview Reviews

Interview Experience

Interview Experience

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19%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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291 Candidate Interview Reviews Back to all interviews

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  1.  

    Analyst Interview

    Anonymous Interview Candidate  in  Minneapolis, MN
    Anonymous Interview Candidate in Minneapolis, MN
    Application Details

    I applied online. The process took 3 weeks - interviewed at U.S. Bank in August 2014.

    Interview Details

    My first interview with recruiter she asked basic background and resume questions and why I applied at U.S. Bank over others. My second interview was a phone interview with the section manager again typical background and relevant experience questions. Both interviewers were very friendly and it was less of an interview and more of a conversation. I expected a third interview when I got a call from the recruiter a week after the second interview but it was an offer instead.

    Interview Questions
    Negotiation Details
    I did not have to negotiate, they offered more than I asked for.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at U.S. Bank.

    Interview Details

    I applied online. About 2 weeks later I got a call from the HR. He gave me full details about the job position and asked a few questions about myself. He then asked about an in person interview with one of the supervisors. There was standard behavioral questions. Interview won't be hard as long as you come in confident and show that you want the job.

    Interview Questions
    • Have you ever dealt with an unsatisfied customer? If so, how did you handle the situation?   Answer Question
    Negotiation Details
    The pay was good but i had to later decline due to hours needed to work.
    Accepted Offer
    Average Interview
  3.  

    Branch Manager IV Interview

    Anonymous Interview Candidate  in  Fort Collins, CO
    Anonymous Interview Candidate in Fort Collins, CO
    Application Details

    I applied online. The process took 3 months - interviewed at U.S. Bank in August 2010.

    Interview Details

    BS your whole interview, no real background checks. No one takes any ownership in their job so make everything up. It will never be check! The Gallup survey is a joke like the company. BS everything, best lies get you the best job at USB

    Interview Questions
    Negotiation Details
    One counter offer
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy interview; informative; I was able to ask lots of questions and all were thoroughly answered; got a good feel for what I would be doing on the job; interview was one-on-one.

    Declined Offer
    Positive Experience
    Easy Interview
  6.  

    Personal Banker I Interview

    Anonymous Interview Candidate  in  Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at U.S. Bank.

    Interview Details

    Interview process took about 2 weeks. Interview was very easy, standard questions (tell me about yourself, scenario based questions ) I met with 3 different groups of people and the first interview was a panel interview.

    Reasons for Declining

    The position was more sales based with quotas and pipelines to meet on a weekly basis, I was looking for something more finance based.

    Declined Offer
    Neutral Experience
    Easy Interview
  7.  

    Collector Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at U.S. Bank in January 2014.

    Interview Details

    I was called in for an interview after filling out the online application. I met with two supervisors which I felt was normal. One supervisor did the writing and the other asked questions regarding previous experiences. At no point during the interview did we discus my previous employers. I was never asked what my past jobs were in detail. It was only evaluation type questions. The interview only lasted about 10 minutes. Odd. However, I did get the job. There was also no drug testing.

    Interview Questions
    Negotiation Details
    What negotiation phase.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sales and Service Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeks - interviewed at U.S. Bank.

    Interview Details

    The process started with an online application. A few weeks later I received a phone call to schedule a phone interview with an HR representative. After that was a phone interview with the hiring manager, an in-person interview with hiring manager, and a final in-person interview with both the hiring manager and the district manager. All interview questions were very basic, more about getting to know you than questioning your skills and abilities.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    In-Store Banker Interview

    Anonymous Interview Candidate  in  Brea, CA
    Anonymous Interview Candidate in Brea, CA
    Application Details

    I applied online. The process took 3 days - interviewed at U.S. Bank in August 2014.

    Interview Details

    Applied on the 13th, Got a call back on the 14th, Interviewed on the 15th and received a call later that day with an offer. So, the hiring process seemed to be much quicker than other reviews, I used the law of attraction to get this job. That's why it came so fast, The Universe is great.

    Interview Questions
    • If a customer came in upset that a check could not be processed that day but he needed the money, how would you handle that situation?   Answer Question
    Negotiation Details
    I was offered 14.45 and was more than happy to take such a generous offer. Let's get this money.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Full Time Teller Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 2 weeks - interviewed at U.S. Bank in July 2014.

    Interview Details

    At first I applied for the part time peak teller position and was invited for an interview. That went well and I was called for a 2nd interview with a district manager. She asked if I was interested in full time and a week later got a call from another branch asking me to interview for full time. Next day, I was offered the job. Process only took about two weeks.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    24 Hour Call Center Personal Banker With Selling Interview

    Anonymous Interview Candidate  in  Gresham, OR
    Anonymous Interview Candidate in Gresham, OR
    Application Details

    I applied online. The process took 4+ weeks - interviewed at U.S. Bank in November 2013.

    Interview Details

    After filling out an online application I was contacted within about 2 weeks. Then there are 2 interviews that are conducted. First is with the HR Manager. The questions are pretty basic. Things like what qualities can you offer, what's an ideal work environment and most important, sales history. This is a sales job. If you impress the manager you are called back to meet with a manager from the sales floor. They ask about your job history and you do 2 role plays. They give you a paper to read over for a few minutes while they leave the room. After a few minutes go by the phone rings and you answer as if you are a sales agent. The role plays deal with the information that was listed on the paper you were given to study. Its important to read the information and be as smooth as possible with the answers. After the 2 calls they come back into the room and discuss your responses. They pretty much let you know if you have the job from there. If hired you go through training which is about a month and a half. At that point, you still won't truly see what you have signed up for. Once you officially hit the floor, things will finally begin to make cents. (pun intended)

    Interview Questions
    • All questions are pretty basic if you have been through interviews before. Maybe "what are your 3 worst qualities". And answering the world famous " why should we hire you over the rest of the competition" without sounding cliché.   Answer Question
    Negotiation Details
    No negotiation. They let you know your work schedule. They ask if it will work for you because it will not change for at least a year. If that doesn't work for you, SPEAK UP. Otherwise you will be stuck with that schedule.
    Accepted Offer
    Positive Experience
    Average Interview

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