U.S. Bank Interview Questions

Updated Oct 15, 2014
Updated Oct 15, 2014
302 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    In-Store Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at U.S. Bank.

    Interview Details

    Applied online through U.S. Bank job portal. I was brought in twice to be interviewed. First I was interviewed by the branch manager and second the senior banker. They were looking for someone with sales experience and flexible hours. The interview process was formal. They took me into the branch office.

    Interview Questions
    • The questions were pretty straight forward. They were looking for someone with sales experience.   Answer Question
    Negotiation Details
    There was no negotiation phase.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at U.S. Bank.

    Interview Details

    the interview process is the same as others, you apply online, I got a call about a month later. I went in for an interview at a branch, then after that I had to go to a group interview at another branch with 5 other people there. The interview was with the district manager and another branch manager. The interview was not much of an interview, they just ask the same questions like, "why do you want to work US bank, what will you bring?" after that they just went over how it is to work for the bank. After that the district manager told us that if we really wanted the job, that we had to make it happen. (i think it was to test who would be good at reaching out to people for future sales calls) Basically we had to call our manager that we had the first interview with and persuade them that we are the fit for the job. After i talked to that manager, I had let her know i was going to go on vacation the next week just in case they call for an offer. She was okay with it, and two weeks later i got the offer call and started working a week later.

    As for the hiring process, your very first day they make you go to an orientation meeting at the main branch, which was downtown, then you do training on the computer before you get on the teller line. For me the training took a week. It was test after test after test. Overall the interview was pretty easy just be confident and smile.

    Interview Questions
    Negotiation Details
    I did not negotiate, I had cash handling experience but no teller experience, but if you do i would negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Universal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was referred to US Bank by a family friend. I met with the branch manager and got a general overview of the job and what they were hiring for. I filled out my online application and received a phone call the following week to set up a phone interview for the end of the week. I was contacted to set up an in person interview a dew days later. Exactly two week after my in person interview, I received a phone call from HR letting me know that I had been given a conditional offer of employment. The background check and fingerprinting took an additional week as a half.

    Interview Questions
    • Nothing out of the ordinary. Very standard "tell us about a time"....   Answer Question
    Negotiation Details
    I was able to negotiate from $13.50 to $15 an hour. I used my experience with high volume cash handling, and great references from previous employers. Not too difficult, but I came with a number in mind, and would not leave until I had received the number I wanted. Everyone was very pleasant during the process. I just had to stand my ground.
    Accepted Offer
    Positive Experience
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  5.  

    Business Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring manager called me. Then we set up the interview. I interviewed with him and his boss. The process was relatively easy. Then I got the job offer within 2 weeks after the interview.

    Interview Questions
    Accepted Offer
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at U.S. Bank.

    Interview Details

    I applied online. About 2 weeks later I got a call from the HR. He gave me full details about the job position and asked a few questions about myself. He then asked about an in person interview with one of the supervisors. There was standard behavioral questions. Interview won't be hard as long as you come in confident and show that you want the job.

    Interview Questions
    • Have you ever dealt with an unsatisfied customer? If so, how did you handle the situation?   Answer Question
    Negotiation Details
    The pay was good but i had to later decline due to hours needed to work.
    Accepted Offer
    Average Interview
  7.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy interview; informative; I was able to ask lots of questions and all were thoroughly answered; got a good feel for what I would be doing on the job; interview was one-on-one.

    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Personal Banker I Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at U.S. Bank.

    Interview Details

    Interview process took about 2 weeks. Interview was very easy, standard questions (tell me about yourself, scenario based questions ) I met with 3 different groups of people and the first interview was a panel interview.

    Reasons for Declining

    The position was more sales based with quotas and pipelines to meet on a weekly basis, I was looking for something more finance based.

    Declined Offer
    Neutral Experience
    Easy Interview
  9.  

    Universal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at U.S. Bank in September 2014.

    Interview Details

    Applied online. (on a Friday) They called that day to setup an interview for Monday. Interview lasted about an hour. Called 2 hours later with an offer. Was a super easy/relaxed interview with 2 store managers. They just want to know how you are, and what you are able to bring to the company.

    Interview Questions
    Negotiation Details
    none.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales and Service Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at U.S. Bank.

    Interview Details

    The process started with an online application. A few weeks later I received a phone call to schedule a phone interview with an HR representative. After that was a phone interview with the hiring manager, an in-person interview with hiring manager, and a final in-person interview with both the hiring manager and the district manager. All interview questions were very basic, more about getting to know you than questioning your skills and abilities.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Vice President Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online – interviewed at U.S. Bank.

    Interview Details

    It was a very pleasent hiring and Interview process it was very positive and friendly.The recruitor was very helpful, answered all my questions and looked into all my concerns. All conversations took place when I was able to get some personel time. The over all process was very postitive and went very smooth. The recruitor kept in touch with me over the weeks while waiting for management to approve my hire date.

    Interview Questions
    Negotiation Details
    Very pleasent
    Accepted Offer
    Positive Experience
    Average Interview

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