U.S. Bank Personal Banker Interview Questions

Updated Sep 4, 2014
Updated Sep 4, 2014
23 Interview Reviews

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Personal Banker Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Easy interview; informative; I was able to ask lots of questions and all were thoroughly answered; got a good feel for what I would be doing on the job; interview was one-on-one.

Declined Offer
Positive Experience
Easy Interview

Other Interview Reviews for U.S. Bank

  1.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at U.S. Bank.

    Interview Details

    Interview process was very disorganized. HR emailed interview confirmation to the wrong email for both my first and second interview. I was also kept waiting for 15+ minutes before each interview and during the first one especially it was very disorganized and was basically just reiterating information that had already been said over the phone. Very pointless overall and felt like a waste of everyone's time. Most of both interviews involved trying to convince me that US Bank is an amazing place to work and that I should really want to work there. I accepted the job, but my experience during the interview process definitely made me consider turning it down if it would be any indication of what working there would be like.

    Interview Questions
    • There weren't any difficult questions really. It was all extremely basic customer service type questions.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 3 weeksinterviewed at U.S. Bank.

    Interview Details

    Conducted three face to face interviews. This was with three different managers and three different locations

    Interview Questions
    • Very laid back interview process. They want to see if you can strike up a conversation with them and hold it. After the first interview i as asked to log into their web site and apply for the job.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Bank.

    Interview Details

    The hiring process consisted of a phone interview with a recruiter. Pretty basic questions. Next was an in person interview with my supervisor. This was a lot of question answer and tell me about a time you had to do this or were faced with a difficult customer. Next was an interview with the district manager with many of the same questions and a review of my previous work experience.

    Interview Questions
    • Tell me about a time you had a disagreement with your superiors. Not a lot of experience there personally and wasn't sure what they were looking for.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at U.S. Bank.

    Interview Details

    Out of the top 5 financial institutions, U.S. Bank has the most easiest application and interview process. Upper management always seem to hire the applicant with little to no banking experience.

    Accepted Offer
    Easy Interview
  6.  

    Personal Banker Interview

    Anonymous Interview Candidate in Syracuse, UT
    Anonymous Interview Candidate in Syracuse, UT
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Bank.

    Interview Details

    Behavioral Base Interview Questions. "Describe a time when you had to handle a difficult customer. How as it handled? What was the outcome?" US Bank has a very high emphasis on customer service. So in these questions be very specific.

    Interview Questions
    • If your not meeting the quota after 90 days. Why should we continue to employ you?   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
  7.  

    Personal Banker Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at U.S. Bank in July 2012.

    Interview Details

    I went to a job fare to meet with some recruiters. Us Bank was the most aggressive in getting me into their company. I talked to the HR rep and also went online to apply for the position. They responded within 3 days are so was very nice, had 2 phone interviews and went in for a one on one was hired within a week after. Training was about a month long

    Interview Questions
    • 16x24, why us bank? leadership? customer service? sales?   View Answer
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  8. 2 people found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    The process took 7 weeksinterviewed at U.S. Bank in April 2012.

    Interview Details

    Got a call. Went in for the interview. General manager was very friendly. Asked me basic questions like tell me about yourself. Talked about my previous jobs and the skills I had. It was a one on one interview. More about just getting to know me. Then got called later for second round of interviews. It was more in depth and the people who interviewed me was the general manager and his colleague. They asked me numerous questions about my weaknesses, strengths, what I would contribute if I got hired. Interview went good. Then had my last interview with district manager and it was fairly easy. Just like my second round of interviews.

    Interview Questions
    Negotiation Details
    After the last interview I I was given a letter for an offer and I was super happy because it was a great offer I wasn't expecting. Overall it was a long process but was worth the wait! Couldn't be happier.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Bank in January 2012.

    Interview Details

    the interviewer was very professional and had a great list of thought provoking questions. Made good use of our time and was positive yet honest when I asked questions on the direction of the organization.

    Interview Questions
    Negotiation Details
    limited
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Personal Banker Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied online. The process took a weekinterviewed at U.S. Bank in June 2011.

    Interview Details

    I was looking to relocate to another state so I contacted the district manager and hiring manager for a new branch location. They each scheduled a phone interview which I called in on a conference line and was asked questions for about an hour.

    Interview Questions
    • Tell me about a time you made an exception to policy. What was the reason and the result?   View Answer
    Negotiation Details
    Base is set, little room for negotiation in my case, I've heard there is more to negotiate when you are licensed or fluent in other languages.
    Accepted Offer
    Neutral Experience
    Average Interview

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