U.S. Cellular

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U.S. Cellular Interview Questions

Updated Dec 8, 2014
Updated Dec 8, 2014
49 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at U.S. Cellular.

    Interview Details

    I applied through a recruiter and I got a call from some engineer manager, he asked very superficial questions, it seems like their interview process is discriminatory and they can reject you simply if they don't like your accent..

    No Offer
    Negative Experience
  2. 2 people found this helpful  

    Retail Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Cellular.

    Interview Details

    Received an e-mail that they wanted to do an interview with me. I responded immediately and waited more than 2 weeks before they set up the first scheduled phone interview. The recruiter never called during the scheduled time. I e-mailed him again and he said he got busy and couldn't make the call (after another week of not responding). Then he finally rescheduled for later in the week. Interview was pretty basic and he seemed really interested in me and said he wanted to set up an in person interview with the hiring manager the next week and he would be back in touch with me.

    Meanwhile, I received another e-mail from a different U.S. Cellular recruiter saying they had tried three times to reach me regarding my application for the store manager position and if they didn't hear from me soon they would consider my application void. I told her I had already spoken to another recruiter and had been waiting to hear back from him. She apologized for the miscommunication and said the other recruiter would be in touch shortly.

    Two weeks later I still never heard anything else and after numerous e-mails (to both recruiters), finally was told I was not going to be considered any further.

    Very unorganized and unprofessional recruiting process.

    No Offer
    Negative Experience
    Easy Interview
  3.  

    Account Manager Interview

    Anonymous Interview Candidate in Itasca, IL
    Anonymous Interview Candidate in Itasca, IL
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Cellular.

    Interview Details

    Went through a pretty long interviewing process. First a phone interview. Then they were not sure if they wanted to consider you for the position you applied for or a management position. They took me through 2 more interviews and 2 tests to see if I was qualified enough for the management position according to their culture standards. When they realized you were better suited for the Account Manager position they continued through that interviewing process. It took at least 4 weeks in all. But it only needed to take a week or 2 for the Account Management decision.

    Interview Questions
    • Wanting specific word for word past experiences. Not to leave out any details even if not important   Answer Question
    No Offer
    Neutral Experience
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  5.  

    Service Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at U.S. Cellular in February 2014.

    Interview Details

    Took some time to go from application to interview (a month). Questions were standard S.T.A.R. questions. Tried to relate with interviewers but seemed awkward

    Interview Questions
    • Time when you had to help a customer you didn't like   View Answer
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Service Manager Interview

    Anonymous Interview Candidate in Peoria, IL
    Anonymous Interview Candidate in Peoria, IL
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at U.S. Cellular in November 2013.

    Interview Details

    Interview process was performance based. My first interview was over the phone and then moved to 1:1 Questions were all " tell me a time when". U.S. Cellular expects super detailed answers. Places, people names, step by step walk through of what you did and what were the results.

    Interview Questions
    • Tell me a time when you work as a team to accomplish a common goal. What was the goal and what were the results.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  7.  

    Senior Accountant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Referred by a recruiter; met with two people individually and received positive feedback from both about myself and about the company.

    Interview Questions
    No Offer
  8.  

    Financial Analyst Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at U.S. Cellular.

    Interview Details

    This is telephone interview for a summer internship in the UScellur. What I remember are just a few question to let me introduce myself and my background and also some behavior question. Didn't get offer for this internship. The process only take one week.

    Interview Questions
    No Offer
  9.  

    Business Analyst Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 5 daysinterviewed at U.S. Cellular.

    Interview Details

    It was a pretty standard process. I responded to a posting. I met the requirements for the job. US Cellular called me for a phone interview. It went pretty well. They called me in a few days to set up an in-person interview.

    Interview Questions
    • You don't have an EE degree (electrical engineering)?   View Answer
    No Offer
    Negative Experience
    Average Interview
  10.  

    Consumer Insights Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 5 weeksinterviewed at U.S. Cellular in November 2012.

    Interview Details

    I applied online and about 2-3 weeks later I received a request from HR to do a phone interview. The phone interview lasted 30 minutes and I was told they would set up a 2nd phone interview with me (and the hiring manager). A couple weeks later that phone interview was set up, however it was not with the actual hiring manager; it was with someone filling in for her. Unfortunately, HR told me this would be a technical interview so I came prepared to answer more technical questions ... when in reality, the interview itself was almost a direct repeat of the initial HR interview with very general questions only.

    Unfortunately I was not outspoken enough to re-direct the interview back to the area I was told it would be and I was so stunned/floored about what I was being asked that the interview actually ended after 15-20 minutes had gone by. I was told a couple weeks later that they would not take me further and were going to keep interviewing other candidates.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  11. 1 person found this helpful  

    Marketing Interview

    Anonymous Interview Candidate in Rosemont, IL
    Anonymous Interview Candidate in Rosemont, IL
    Application Details

    I applied through a recruiter. The process took 3+ monthsinterviewed at U.S. Cellular in October 2012.

    Interview Details

    Was contacted by recruiter based on an online profile I had posted, and someone else in the same organization who helped connect me to the hiring manager. The process with the recruiter was very professional if somewhat slow. After about 4 weeks I had a phone interview with the hiring manager. The conversation went well, but no real feedback from the hiring manager at the time. About 3 weeks later I was asked to come in for a presentation. I was given some data and asked to present for an hour on the topic. This is where my poor experience started.

    I had spent a large amount of time preparing and researching my topic, so I was ready when I went in to the building. Due to some logistics issue I was waiting in the lobby for 20 minutes past my start time (no one thought to check the lobby for me - despite a call to the person meant to meet me). My audience was not really engaged at the start of the presentation, and I had very little interaction during the meeting (despite having extensive presentation experience - I know how to engage an audience). One of the panel spent about 30% of the time in the room checking his phone for messages, and one of the panel neglected to even show up. After I was given my allotted time, I was invited back to the hiring manager's office to discuss the role further. I had very positive vibes by now and was sure I had made it to the finalist group.

    I did the usual with thank you emails to all panel interviewers, and follow up phone calls. I didn't pester anyone excessively either.

    After 4 emails with no reply back from the hiring manager I finally got a canned reply from the recruiter telling me they moved forward with an internal candidate. You can imagine my frustration after such a long process, such a large amount of time dedicated to putting my best foot forward and not even have the common decency to reply to me. One of the core tenets they preach in the company doctrine talks about respecting their associates. Might I suggest they look into extending that to their prospective candidates too?

    I attempted to get feedback subsequently, but of course never heard a word. Thankfully I copywrited my work so it couldn't be used internally.

    I understand that things come up at work that dictate changes to the plan, but at least have the courtesy to reply to your presenter who took the time to prepare and research.

    I also understand that if I wasn't the right fit then that's fine, just have the guts to say "thanks for taking the time to present to us, unfortunately we moved ahead with xxx because of yyy" Silence just shows unprofessionalism and a lack of respect for the candidate.

    No Offer
    Negative Experience
    Average Interview

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