U.S. Cellular
3.4 of 5 512 reviews
www.uscellular.com Chicago, IL 5000+ Employees

U.S. Cellular Interview Questions & Reviews

Updated Jul 9, 2014

Getting the Interview 

54%
18%
12%

Interview Experience 

37%
37%
25%

Interview Difficulty 

Average Difficulty
44 candidate interviews Back to all interview questions
Relevance Date Difficulty
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No Offer

Neutral Experience

Difficult Interview

Service Manager Interview

Service Manager
Peoria, IL

I applied through other source and the process took 4+ weeks - interviewed at U.S. Cellular in November 2013.

Interview Details – Interview process was performance based. My first interview was over the phone and then moved to 1:1 Questions were all " tell me a time when". U.S. Cellular expects super detailed answers. Places, people names, step by step walk through of what you did and what were the results.

Interview Question – Tell me a time when you work as a team to accomplish a common goal. What was the goal and what were the results.   Answer Question

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No Offer

Neutral Experience

Average Interview

Service Technician Interview

Service Technician

I applied online and the process took 4+ weeks - interviewed at U.S. Cellular in February 2014.

Interview Details – Took some time to go from application to interview (a month). Questions were standard S.T.A.R. questions. Tried to relate with interviewers but seemed awkward

Interview Question – Time when you had to help a customer you didn't like   View Answer

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No Offer

Neutral Experience

Senior Accountant Interview

Senior Accountant

Interviewed at U.S. Cellular

Interview Details – Referred by a recruiter; met with two people individually and received positive feedback from both about myself and about the company.

Interview Question – Do you know how to write accounting memos?   Answer Question

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No Offer

Negative Experience

Easy Interview

Consumer Insights Manager Interview

Consumer Insights Manager
Chicago, IL

I applied online and the process took 5 weeks - interviewed at U.S. Cellular in November 2012.

Interview Details – I applied online and about 2-3 weeks later I received a request from HR to do a phone interview. The phone interview lasted 30 minutes and I was told they would set up a 2nd phone interview with me (and the hiring manager). A couple weeks later that phone interview was set up, however it was not with the actual hiring manager; it was with someone filling in for her. Unfortunately, HR told me this would be a technical interview so I came prepared to answer more technical questions ... when in reality, the interview itself was almost a direct repeat of the initial HR interview with very general questions only.

Unfortunately I was not outspoken enough to re-direct the interview back to the area I was told it would be and I was so stunned/floored about what I was being asked that the interview actually ended after 15-20 minutes had gone by. I was told a couple weeks later that they would not take me further and were going to keep interviewing other candidates.

Interview Question – Nothing was difficult (that was sort of the problem)   Answer Question

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Marketing Interview

Marketing
Rosemont, IL

I applied through a recruiter and the process took 3 months - interviewed at U.S. Cellular in October 2012.

Interview Details – Was contacted by recruiter based on an online profile I had posted, and someone else in the same organization who helped connect me to the hiring manager. The process with the recruiter was very professional if somewhat slow. After about 4 weeks I had a phone interview with the hiring manager. The conversation went well, but no real feedback from the hiring manager at the time. About 3 weeks later I was asked to come in for a presentation. I was given some data and asked to present for an hour on the topic. This is where my poor experience started.

I had spent a large amount of time preparing and researching my topic, so I was ready when I went in to the building. Due to some logistics issue I was waiting in the lobby for 20 minutes past my start time (no one thought to check the lobby for me - despite a call to the person meant to meet me). My audience was not really engaged at the start of the presentation, and I had very little interaction during the meeting (despite having extensive presentation experience - I know how to engage an audience). One of the panel spent about 30% of the time in the room checking his phone for messages, and one of the panel neglected to even show up. After I was given my allotted time, I was invited back to the hiring manager's office to discuss the role further. I had very positive vibes by now and was sure I had made it to the finalist group.

I did the usual with thank you emails to all panel interviewers, and follow up phone calls. I didn't pester anyone excessively either.

After 4 emails with no reply back from the hiring manager I finally got a canned reply from the recruiter telling me they moved forward with an internal candidate. You can imagine my frustration after such a long process, such a large amount of time dedicated to putting my best foot forward and not even have the common decency to reply to me. One of the core tenets they preach in the company doctrine talks about respecting their associates. Might I suggest they look into extending that to their prospective candidates too?

I attempted to get feedback subsequently, but of course never heard a word. Thankfully I copywrited my work so it couldn't be used internally.

I understand that things come up at work that dictate changes to the plan, but at least have the courtesy to reply to your presenter who took the time to prepare and research.

I also understand that if I wasn't the right fit then that's fine, just have the guts to say "thanks for taking the time to present to us, unfortunately we moved ahead with xxx because of yyy" Silence just shows unprofessionalism and a lack of respect for the candidate.

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No Offer

Neutral Experience

Financial Analyst Intern Interview

Financial Analyst Intern

I applied online and interviewed at U.S. Cellular.

Interview Details – This is telephone interview for a summer internship in the UScellur. What I remember are just a few question to let me introduce myself and my background and also some behavior question. Didn't get offer for this internship. The process only take one week.

Interview Question – Behavior question about teamwork.   Answer Question

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No Offer

Negative Experience

Average Interview

Business Analyst Interview

Business Analyst
Chicago, IL

I applied online and the process took 5 days - interviewed at U.S. Cellular.

Interview Details – It was a pretty standard process. I responded to a posting. I met the requirements for the job. US Cellular called me for a phone interview. It went pretty well. They called me in a few days to set up an in-person interview.

Interview Question – You don't have an EE degree (electrical engineering)?   View Answer

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No Offer

Negative Experience

Difficult Interview

Product Manager Interview

Product Manager
Chicago, IL

I applied online and the process took 4 weeks - interviewed at U.S. Cellular in February 2012.

Interview Details – I had a phone screen with HR, a phone interview with the hiring manager, & an on-site interview for a Product Manager of Wireless Video Services. The hiring manager asked me to complete a case study on what wireless video services I would recommend that US Cellular offer. I was to include a marketing strategy and present my results to a panel in 3 weeks time. He actually mentioned to me that this was a good way to get ideas and to evaluate candidate skills for the position. I spent 3 weeks doing research after work and on weekends. I kinda knew I was being taken advantage of but didn't feel I had a choice if I wanted the position. I gave the presentation to 3 or 4 people at the site and they asked questions and took notes. Overall, I thought I did well but after the presentation the hiring manager told me that my ideas were too "narrow". Consequently I didn't get an offer.

I thought it was extremely unprofessional of US Cellular to get ideas from candidates on challenges / issues / problems they are working on. Then to turn me down because you didn't like my ideas??!!! Needless to say I did not have a positive interview experience at all.

Interview Question – Marketing strategy case study that I spent 3 weeks working on   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Regional Sales Manager Interview

Regional Sales Manager
Seattle, WA

I applied online and the process took 2+ weeks - interviewed at U.S. Cellular in October 2008.

Interview Details – Ad on an online service, traveled to interview after phone and email interaction. Lengthy interviews. Never heard back after second interview.

Interview Question – How do you feel about living in XXXXX town? (I did not live there)   Answer Question

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No Offer

Neutral Experience

Easy Interview

Retail Sales Consultant Interview

Retail Sales Consultant
Iowa City, IA

I applied online and the process took 1 week - interviewed at U.S. Cellular in July 2012.

Interview Details – Was called to set up a time to do a phone interview/profiling. The phone interview in itself is pretty basic, with questions pertaining to "remember a time.." and you have to give an example as to how you solved or would attempt to solve the situation they give you.

Interview Question – How have you dealt with unsatisfied customers in the past?   Answer Question

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