Getting an Interview
Getting an Interview
Interviews for Top Jobs at US Airways
- Flight Attendant (130)
- Customer Service Agent (12)
- Intern (8)
- Reservations Agent (7)
- Senior Financial Analyst (5)
- Pricing Analyst (5)
- Fleet Service Agent (4)
- Customer Service (4)
- Analyst (4)
- CSA (4)
- Lead Analyst II (3)
- Shift Manager (3)
- Customer Service Supervisor (3)
- Customer Assistance Representative (2)
- Senior Manager (2)
- Clerk (2)
- Senior Analyst (2)
- Coordinator (2)
- Customer Relations (2)
- Yield Management Analyst (2)
- FLIGHT ATTENDANT TRAINEE (2)
- Yield/Pricing Analyst (2)
- Flight Ops (1)
- Business Analyst - Revenue Accounting (1)
- Yield/Pricing (1)
- In Flight Services (1)
- .NET Developer III (1)
- Strategic Forecast Analyst (1)
- Revenue Management Senior Analyst (1)
- Business Systems Analyst (1)
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US Airways-Flight Attendant Interview
I applied online. The process took 3 weeks – interviewed at US Airways in December 2012.
Phone interview followed by in person interview. Was not told on phone that this was a group interview or any other specifics. Waited as instructed for a follow-up email (which never came) with further information (i.e. where to go, what to bring, flight times.) Ended up googling where to go!
Eat a Big breakfast! Bring something to snack on like raisins-something discrete that can easily be put away just in case! NO energy drinks, recruiters are looking for who has natural energy! Keep your energy up! But don't act like you are caffeinated or insincere. There will be coffee, tea and water.
Be prepared! They are looking for polished, professional, and enthusiastic candidates. This Miss America! You do not need to wear a scarf or a skirt suit or a bad polyester blend dress with orthopedic heels. Wear something that shows the recruiters you know how to dress yourself. In addition, wear something that fits! It's obvious who is wearing Dad's Suit or sister's outfit. Wear a watch, long hair styles should be warn back away from the face. LIMIT jewelry. Hands should be manicured (both men and women). One candidate who spoke three languages was cut! I believe because her clothes were entirely too tight and was not aware of her appearance.
Don't stick out for the wrong reasons. NO GUM! Your hands do not belong in your pockets, hair, mouth or cellphone. Sit in your chair properly ladies and gentlemen! At the end of the day it DID NOT matter who "looked like a flight attendant" in terms of dress but who acted like one!
During the one minute introduction of yourself use your public speaking talents. No "umms, likes, mouth sounds like smacking."Make eye contact, pace yourself and stay poised and focused. This is not a time to go over your resume or your skills but to simply answer their questions in an articulate and professional way.
Candidates who fidgeted, seemed shy or timid, were too loud, asked "time-filler" questions, ect, were cut during the interview. Former flight attendants with other airlines were cut.
Following the cuts from the 1:1 interviews there is a simple group activity. There is no right or wrong answers just simply looking for interpersonal skills as well as volume! It's okay to take a leadership role but don't be overbearing! (There is always one person who laughs like woody woodpecker. Don't be that person!)
Out of 120 or so interviewees only 20 something were offered a position. Highly competitive and stressful! DO YOUR HOMEWORK!
Good Luck and see you in the Air!
- These questions are not meant to be hard but instead to highlight your experiences working with others, customers, and representing yourself positively. View Answer