I applied through an employee referral - interviewed at US Airways in January 2013.
Interview Details – Received an email that someone will call me for a phone interview. They called at the time prommised. The gentleman that interviewed me over the phone was very professional and easy to talk to. Same questions they allways ask.
When was the last time u used a quantitative analyses.
What are 4 major criteria of an airline.
Why do u choose US airways
Tell me about a time u had a conflict at work
What do u dislike the most about your current or past employer
Tell me what software u use and some if their functions
Interview Question – All easy Answer Question
The process took a day - interviewed at US Airways in June 2012.
Interview Details – Three weeks after I sent my application online, I got contacted for a phone interview schedule-up. On the agreed on date and time, I got a phone call. The person who interviewed me was not the one who sent me the email, but he worked for her. Here are some of the questions:
1. Why do you choose to apply to Price/Yield Management division?
2. What is your understanding about Price/Yield Management?
3. What are 4 criterion for a big airline company?
4. What are the characteristics of an ideal working condition?
5. Mention your software skills/proficiencies, explain.
6. How did you handle conflict with coworkers? Mention an example.
7. An example of how you used quantitative analysis to solve a problem you encountered at work.
8. Ticket pricing scenarios; to whom you should sell the ticket to, at what price? etc.
Interview Question – Is it ethical to charge $2,000 for a last-minute booking plane ticket? View Answer
Very Difficult Interview
I applied online and the process took 2 months - interviewed at US Airways in January 2012.
Interview Details – Horrible experience. US Airways' pricing/revenue management staff live up to the company's abominable reputation. No one was friendly at all and not a single person had the courtesy to offer me water or allow me to use the restroom in an interview that lasted over 4 hours.
The entire interview process is as follows: If you pass the initial screening phone interview, you will be invited to fly to the company's headquarters. The final interview then consists of: 3 sets of interviews, each with 2 pricing/yield management senior analysts or managers and each lasts 30-45 minutes, a 45-minute probability/basic math exam, and 1-hour lunch with one of the junior analysts in the department.
If you want a job with some of the rudest, most unintelligent and disinterested people in the airline industry, then apply to US Airways. No wonder the company continues to struggle attracting top talent and has one of the worst employee turnover rates.
Very Easy Interview
I applied online and the process took 4+ weeks - interviewed at US Airways in June 2011.
Interview Details – The process seems to be that they do a phoen screening weeks in advance and then they schedule a full day of interviews at Corporate in Tempe, AZ. This is the most tedious experience you will ever find yourself on. Imagine that your first interview starts at 8am and you do like 5 or 6 interviews on the entire day. However, they ask the same questions!!!! all of them!!! the same bad questions"mention a time when you were dissapointed" "mention a time when you didnt know how to do something and how did you go about it" just simple and pure manure that no one cares about and that people make up on the same moment you get the question asked. I must say that I invented all of my answers to those tedious questions. But the thing is that on your next interview, they ask you exactly the same things!!!! same manure!! over and over for 5 or 4 interviews. Instead of getting everyone together in the same room and asking everything just once, they waste your time like this. By the time the last interview comes, you you are tired and simply tell them off by answering all questions very badly.("mention a time when you were dissapointed" : my answer for real = "yesterday i drove to mcdonals and it was closed, I didnt know what to do so I turned right on the street and there was an arbys").
I am sorry if you get called in for a tedious day like this one. Then someone takes you out on lunch. The guy was a complete ignorant in the sense that they talk about you having to have quantitative and forecasting skills for the positions during the interview and this guy does not even know anything. There was a director who interviewed me who was a complete joke and had no credibility. No way I will take a position in that group. You must be very sstupid to take it or desperate. People at the Headquarters are very rude. The start pay is 38,000 USD and they want MBAs and Engineers LOL!!!
If you want to fly for free, take this offer, however be mindful that they do not let you off on time during fridays as to fly somewhere fun. This is the only thing the guy who took me to lunch had to say that was interesting and insightful.
Ohhh by the way, they put some basic statistic and math questions.
A couple of multiplications and divisions by hand. A question about a coin toss on probability (probability of getting heads, p of getting heads third time, p of getting head the second time and tails the third time). They also ask some basic questions about load factors (they tell you what that means) and ask you to solve for it. I dont know, in my opinion 99% of the people who work there got less than 50% of those questions right and the other 1% are managers and directors. Makes you think about how low level the company and the department itself is.
Good luck, and I hope this helps.
Interview Question – Mention a time when you were dissapointed. View Answer
Reason for Declining – Not enough money, the job seems very idiotic in nature, a monkey should be doing it and people were kind of rude. I really am not interested in the positions.
I applied online and the process took 2 months - interviewed at US Airways in April 2011.
Interview Details – Seriously, US Airways interview process was by far the worst that I have seen. I was initially contacted by a manager telling me that he will call me over the phone on a certain day without actually giving me a time. I waited all day, just for him to tell me that he will call me on another day, again without giving me a particular time. The phone interview was basically behavioral with some basic math questions.
After nearly one and a half months, I got a call to visit them on site. They called this the all day interview, where i was expected to fly in and fly out the same day. I told them that it takes me 3 hours to get to the nearest airport from which they fly and they simply didnt care. I had to leave at 4 in the morning spending 150 bucks which was not reimbursed, catch a flight to phoenix to reach the interview 2 mins before time. Thats how well they schedule it. The HR simply doesnt care about you and the managers have no concern as well. They just will not put you up in a hotel the same night or fly you out the previous night because they need to pay extra for that. They basically dont want to spend a dime on you as a candidate while calling you over.
I reach the office and ask for the HR contact at the reception. Apparently the HR contact is not in the office and i dont have a number to reach her (because guess what, they dont give out their contact information when you fly in to meet them).
Finally the rude security guard somehow gets me to the interview room. I have 2 one on one interviews with managers. Then i have a lunch with a senior analyst who has just no idea about the job. He is supposed to be an expert on forecasting and I asked him a couple of forecasting questions just to start a conversation (something about exponential smoothing which is the industry standard). The guy hasnt ever heard of exponential smoothing. Then i hear he was a high school math teacher working as a Senior Analyst in Pricing. He seems disgruntled.
Once the lunch was done, he took me back for what they call the "skills test". I am a graduate student from a reputed university and these people want to test skills such as 105445/5 = ? (without a calculator ofcourse). I mean, seriously what am I, in 6th grade?
Once the skills test is done, they have another interview and then send you the hell out.
My recommendation, DONT Apply to USAirways. The people who surround the office are either disgruntled or just not qualified to be there. If they treat their interview candidates like this, I can only imagine how they treat their employees. my advice, STAY THE HELL AWAY! First dont apply. If you make the mistake of applying, do not go for the interview to save your time, effort and money.
Interview Question – Why did you apply for this job? Answer Question
I applied through college or university and the process took 4 weeks - interviewed at US Airways in November 2010.
Interview Details – Horrible, horrible, horrible interview experience.
It was not so much it was hard. Just really obnoxious, awkward, and disrespectful towards the candidate. Interview process took 5 hours. I spent at least half of that time sitting alone in a small room doing nothing. They have no problem wasting your time, because they don't know how to manage their own. 45 minute interviews took 10 minutes, thus I spent 35 minutes alone regularly. Their HR department is so messed up.
The personality of the interviewers was either cold/distant or unprofessional/awkward.
Interview criteria was pretty weird. They give little regard for technical ability, accomplishments, or education and only paid attention to your personality traits and "process of thinking" which was ambiguous and nonsensical. In my opinion, they seem to be stuck in the recruiting mentality back in the 1950's where having a college degree was enough to be successful, no matter what your concentration/major is. For a forecasting/market pricing position, they apparently hired theater majors fresh out of college. As a specialized business major, I could not help but ask myself "What am I doing here?"
What was really frightening is the lunch. I got to have lunch with an employee who held the yield/pricing position for three years. He recently got promoted into a supervisor role. However, he would never make eye contact with me and was pretty awkward to be with. I was very offended by his lack of eye contact, it was that bad. He was nervous and looked like he was put up to having lunch with me. What was even sadder is he knew nothing about forecasting which was his job, and after telling him my forecasting approaches he said he never heard any of them before. "Smoothed forecasting with trend" is the industry standard for forecasting, and he never heard of it. I'm pretty sure this guy was hired for his position off the streets.
Written test was pretty remedial. Asked me some 3rd grade math questions, and then progressed to some very basic statistics questions about coin flipping and simple algebra. It was pretty pathetic that they filter out the illiterate candidates on these kinds of questions.
If you are approached by US Airways for an interview, I suggest not pursuing it especially in the yield/pricing department. It is an absolute waste of your time. If you don't have a college education or have a degree that is unmarketable, this may or may not be a bad gig for you. But if you have any competent business background, stay away!
Interview Question – Describe a time you had to make a decision. Answer Question
Reason for Declining – Hated the job, the environment, and the people... even in this economy.
I applied online and the process took a day - interviewed at US Airways in June 2010.
Interview Details – Got the interview after a telephone interview. Telephone interview mostly consisted of personality questions and how I dealt with different situations, etc.,
Got an email after a couple days asking me to fly down to Phoenix for an interview at the headquarters. Once, I got to Phoenix, a team member took me out to lunch and described his typical day. There were then three total interview with two company personnel in each session. Questions were mostly about my personality and scenario based questions. There was a skill test which tested math and statistics.
After the interview, I was given a room at a 3 star hotel.
Interview Question – Instances of taking calculated risk? Answer Question
I applied through college or university and the process took 2 months - interviewed at US Airways.
Interview Details – The thorough process is what the previous comments have described. However, I find the company quite friendly and professional in some way. The analyst who took me to dinner was very talkative and know the industry. The managers who interviewed me were also very nice. They do put you in a room, but they come very on time and I didn't have to wait at all, except that i finish the skill test very quickly. Overall the interview process is friendly. I like the atmosphere there. People in the company seems to be friendly to each other too.
Interview Question – some case questions like in consulting interview Answer Question
I applied online and the process took 2 weeks - interviewed at US Airways in July 2011.
Interview Details – The interview process for the Pricing/Yield Analyst position is exactly the same as described on this site (i.e. phone screen, group interview, probability/stats and basic arithmetic test). When you pass the phone screen they then invite you for the face to face where they fly you out to PHX.
In the face to face interviews there are 3 sets with 2 interviewers separately. All with the SAME questions, all with the SAME dry and rigid personality. Oh and then you get to have an awkward lunch with some guy who doesn't really seem all that happy (in my honest opinion). Somewhere in between the interviews and lunch you take the skills test. Another post mentioned they tended to hired theater majors. Seriously? SMH
All in all, I was very relieved I did not get the offer because it would have been a major personality downgrade for me in my opinion. These guys are way too SERIOUS and it shows in their demeanor and lack of personality. They rarely smile and yes, as mentioned in the previous reviews, they rarely make eye contact. At first I thought it was the nature of the job but really how hard can it be to be an analyst?
If you get called to interview and decide to go for the free flight and lunch remember the following:
- don't smile; and
- don't make eye contact.
Do the above and you just may have a shot!
Interview Question – Describe a time at work or school when you faced a difficult situation and how did you resolve it? Answer Question
The process took 1+ week - interviewed at US Airways in August 2010.
Interview Details – I was contacted by email to set up a time for a 45 minute phone interview. There were around fourteen questions that were asked. They ranged from the behavioral "tell me a time when..." type of questions to knowledge of the position, airline, and industry questions. The interviewere seemed a little bit rushed but was nice enough.
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