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USAA Interview Questions

Updated Jan 21, 2015
Updated Jan 21, 2015
140 Interview Reviews

Interview Experience

Interview Experience

49%
25%
25%

Getting an Interview

Getting an Interview

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8%

Interview Difficulty

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Average

Interview Difficulty

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140 Candidate Interview Reviews Back to all interviews

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  1.  

    Financial Foundations – Auto Insurance Position Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at USAA.

    Interview Details

    The Interview process with USAA is by far the best I've ever experienced. I was referred by an employee and was contacted within a week to start my assessments. The assessment all together took about a hour to complete. Once the assessments were complete I was contacted by a recruiter who was amazing! He really took the time out to get to know me and answered all my questions. The interview questions mainly consisted of; "explain a situation where you encountered a difficult patient, and how did you turn it around?" and "explain a situation where you had to sell a product."
    After my phone interview I was given a date for my final interview and instructions on how to complete my background check.

    Interview Questions
    • I don't think any of the questions were difficult in my honest opinion.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    SDI Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at USAA.

    Interview Details

    Staffing personell will call you for a quick interview and overview of the position. Depending on the group, you will have a panel interview which includes personal and technical questions.

    No Offer
    Average Interview
  3.  

    Marketing Manager Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online – interviewed at USAA.

    Interview Details

    Initial phone interview from HR, then she called back and set-up a second phone Interview with hiring manager, then I received email and set-up on-site interview with HR and two managers.

    Interview Questions
    • Would you be able to stay within the "swim lanes" and focus on one piece of campaign management?   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Mortgage Processor III Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at USAA.

    Interview Details

    The initial interview was with a recruiter. A day later I had an interview with the mortgage processor managers. The managers asked basic interview questions and were very friendly.

    Interview Questions
    • Name a time something didn't go the way you had planned it to.   Answer Question
    No Offer
    Average Interview
  6.  

    Financial Foundations Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at USAA.

    Interview Details

    applied online...received email to do an assessment...got a phone interview...was scheduled for manager interview the next day...still waiting on a yes or no. Interview was not to difficult. Was one person and she was very down to earth.

    Interview Questions
    • All were mostly situational questions where she wanted to the know the problem, how i attempted to fix it , and how it ended up.   Answer Question
    No Offer
    Positive Experience
  7.  

    Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at USAA.

    Interview Details

    well they took a long time to get back to me, and first it was a phone interview which was very casual. after the interview was over it went well so they asked for me to come in. In the actual interview i was first taken on a tour of the campus and then sat down in a small office off to the side. it was very official. they asked some broad questions like, "name a time where you have marketed something?" which thinking about it was really hard because there's a lot. all it all it was fine.

    Interview Questions
    • explain a time you had to take lead in a team to get something done?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Interview Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at USAA.

    Interview Details

    The process took a month for me but I was the first person to be interviewed for the position in the first round. There are two rounds: The first is a typical interview, with two people and they ask you pretty difficult questions. I waited about two weeks and got an invitation to the second round. The second consisted of a dinner with the other people being interviewed and a few managers for the position. Very laid back. Went to a hotel downtown for dinner. Then the next day we went and we were served breakfast, then the interview itself took 15 minutes, very easy questions, not as hard as the first round. Then you were escorted back where they fed you lunch and took you on a tour of the building. I heard back within the week through an email, but that was because I wasn't offered the position. People who were offered got phone calls. I have to say though once they realized they didn't want me they became very rude. I sent thank you emails to the interviewers and never heard back. I haven't decided if I'll apply for another position.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Process Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at USAA.

    Interview Details

    Attended a career fair at my school and stopped by the USAA table. I have them my resume and I received an email a couple days later about applying for the intern position. I was told to apply and then set up a phone interview within the same week of receiving the email. I interviewed with two people and they asked me basic questions as to who I was, why I choose my degree, and what do I look for in an employer. Really basic. The interview lasted 30 min and was a great experience. The interviewed were really easy to talk to and connect with.

    Interview Questions
    • What is the hardest analysis problem I have ever done?   Answer Question
    No Offer
    Easy Interview
  10.  

    IT Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through college or university. The process took a weekinterviewed at USAA.

    Interview Details

    Spoke with the recruiters at an college job fair during the Fall semester. Was able to set up an on-campus interview the next day. Interviewed with the IT Manager. Interview was very easy to talk to and relate with. Very smooth interview. Questions were behavioral, how you work on a team, etc.

    Interview Questions
    • Come up with an idea that would improve the customer experience (something along those lines)   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Auto Claims Adjuster III Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at USAA.

    Interview Details

    it took about two to two and a half weeks for them to contact me from the date I applied online. First there was a phone interview where the situational and behavioral questions were asked. After she discussed the salary and benefits and said that she will move me to the next step. Which was the face to face interview with a manager or two.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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