Getting an Interview
Getting an Interview
Interviews for Top Jobs at Uber
- Operations and Logistics Manager (73)
- Software Engineer (66)
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- Marketing Manager (35)
- Uber Driver (27)
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Helpful (75)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 7+ weeks – interviewed at Uber.
I applied online through Uber.com's career page at the end of November and received my offer for Marketing Manager at the end of January. A very thorough, 2-month process. I submitted my cover letter/resume and answered the questions on the Uber.com application page. After submitting my initial cover letter and resume, I was contacted by a recruiter about 4 days later to setup a first phone screening. At this point, I researched the position here on Glassdoor and saw some negative comments about "idea farming" from potential candidates, and became a bit jaded about the process, but still decided to continue and give it a shot. The 1st phone screening was as-expected, standard first-round questions. The first phone screening lasted about 25 mins and went well. The next day I was asked to participate in a second round of phone interviews with another recruiter. This was a similar process with similar questions, probably a bit more focused to the role in question. After the second round of phone interviews, I got an email the next day asking me to complete the "Marketing Manager Creative Assignment" - just as I had read would happen from previous reviews here on Glassdoor. The comments about "idea farming" from potential candidates came to mind, yet I decided to still complete the assignment. I began slowly and it took me just over two weeks from the time I was given the assignment until the day I returned it to my recruiter. The Creative Assignment was pretty challenging. There were 5 total sections with specific objectives for each section. I ended up getting the offer for the position, so I don't feel like my ideas were stolen, however, if someone went through this whole process and completed the exercise, but they were not chosen for the role, I could see how they might feel their ideas/work were taken. However, the reality is that not everyone can get the role, you have to do the work and roll the dice, hoping that it works out in the end. My Creative Assignment was 11 pages long when I returned it to my recruiter and I felt pretty confident about the quality of my ideas, strategy, etc. It took over a week after I submitted my Creative Assignment until I heard back from my recruiter. Granted it was partially during the holidays and she was sick during that time. After about 10 days, I heard back that I would be moved on to 2 more phone interviews, interview #3 & 4. They were scheduled both on one day, with two, 30-minute consecutive appointments: 11AM & 11:30AM. These 2 interviews were much more detailed and challenging. Asking questions about specific campaigns I have been involved with, what made them successful, how would I handle an event launch, describe a good on-demand stunt, etc. Some questions involved analytics to see how you think using number and promotional metrics. Each of these interviews ran just over 30 mins, about 35 minutes a piece. The final phone interviews were with senior level marketing managers outside of my market. The day after the 3rd & 4th phone interviews I was asked to come onsite for my first in-person interview. This was my 5th interaction with an Uber employee and first in-person interview. I wasn't sure if this was the last step, but I believed that it would be the final step, either with or without an offer. It was a rather unstructured, yet very focused interview. I met with the General Manager (GM) of my market and he was a very sharp, analytical, and focused person. The onsite interview lasted about an hour and it was quite challenging. My previous work experience positioned me well for the Marketing Manager role and I was able to answer the questions well and provide relevant examples, give ideas, and reasons to support ideas/strategies. I left the interview feeling quite confident about my performance, but still wasn't sure. I followed up the next day with an email to my recruiter with supplementary information about some of the ideas/strategies that I had discussed with the GM in my interview. This 1-page document gave a strategy for new markets in my city with data to support these strategies. Two days after I met with the GM, he called me in the afternoon with the good news that they would like to extend me an offer. Overall, it was a very thorough process, but that's to be expected if you want to work for one of the most sought-after companies in the world. The salary is competitive and you get to work on some awesome projects. If I wasn't selected for the role, I would feel like my ideas were "farmed", but you have to "roll the dice if you want to play the game". I had a strong resume, backed by very relevant previous experience, and nailed every one of my interviews with good documents/followup.
- The Creative Assessment is what really weeds out/separates candidates for this role. This is the point where a good candidate stands out from the rest. 1 Answer
I did not try to negotiate because I was happy with the initial offer. However, looking back, I feel like I should have just tried to negotiate because it seems like everyone should try to negotiate up.
Helpful (11)Accepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 5 weeks – interviewed at Uber (San Francisco, CA).
Time to explore new opportunities, so I submitted my resume to a few top Valley companies and startups including Uber. Got contacted by the recruiter a few days later after my online submisson. 1) Recruiter initial phone call. (30 mins) 2) TPS (1 hour) You need to solve the coding exercise via online code sharing editor. Some follow-up discussions. 3) Take home code challenge. I spent a weekend on building the solution and making sure I like what I submitted. I got feedback next day. Amazing efficiency. 4) 4 onsite interviews (4 - 5 hours) at Uber HQ. Jam with a group of Uber engineers, plus a nice onsite lunch break. Each interview is designed with 2 engineers except the Culture fit one which is a product discussion with one of the engineering managers. I did some coding questions on my laptop. 5) Wrap up with my recruiter. All questions are reasonable. Marked the interview as difficult in the sense that you definitely want to be well prepared. There were quite a few problems I never saw before. Know your stuffs well -- you should be OK. The interview process is very smooth. I have no issue with my onsite travel reimbursement, although it took ~3 weeks to get it completed. I got a call in the next one or two days after my onsite with an offer! The package is excellent. I chose Uber over other offers/opportunities because I really believe in Uber's mission that is happening in an incredible scale. And all the engineers I met are super cool, sharp and resourceful.
- OOD, Data Structure (Hashtable, String manipulation) Answer Question
Helpful (3)Declined OfferNegative ExperienceAverage Interview
I applied online. The process took 3 weeks – interviewed at Uber.
Quick process. Truly revealing in terms of what it's like to work at Uber: awful. I've never met so many arrogant individuals in my life in the span of 3 hours. I wish I could say it was backed by some form of intelligence, but I cannot. They expect 90-100 hours for less than 65k. Calculate your per hour. It's a joke. They are not even willing to negotiate. Uber drivers beware. The general manager laughed at Uber drivers, saying theyd never get what they ask for (tips, better service), calling them desperate and uneducated. Look Uber, without the drivers, you are just an app. Treat your drivers right or they will flock to your competitors. Note: the ops job is mainly driver relationship management and recruitment. There's no strategy involved, very little logistics. Fancy title for driver managemenr.
- Since many drivers come from uneducated backgrounds, how would you communicate with them? ( a guy seriously asked me this) 1 Answer
- Think of a new Uber service and discuss it in detail. Answer Question
- How would you encourage drivers to get on the road during peak times/holidays? Answer Question
- How would you measure demand for Uber ice cream? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
The process took 1+ week – interviewed at Uber.
Take home assignment followed by a day of one on one interviews. Most of the interviews focused largely on past projects from my resume, while a couple were whiteboard problem solving sessions. The interviewers were also great about answering my questions, and were open to share the exciting work going on at Uber. Overall a very pleasant and exciting experience.
- Most questions revolved around past projects, which I had to explain and defend in fair detail. Some questions were more focused on breadth of knowledge. Answer Question
- Accepted OfferNeutral ExperienceEasy Interview
I applied online. The process took a week – interviewed at Uber (Annapolis, MD).
There is no real "interview", you simply submit your license, driving insurance, and car ownership information. Some people are asked to go in for a safety review of their car, but this was not asked of me. Overall its a very simple process online, so long as you have all your paperwork in order. It took me a while to get approve because of an issue with my license, but Ive heard of it taking less than 24 hours for some people.
- There were no real "interview" questions, just requests for driving record etc. Answer Question
Helpful (5)Accepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 2 weeks – interviewed at Uber (San Francisco, CA).
1. Phone interview with HR with some basic behavioral questions 2. A two-part test that included a bunch of GMAT-level math questions and some open-ended Uber-related questions that required some research 3. An on-site interview with multiple different panels asking specific questions like "how you would do X given Y" with Uber specific concerns (things like reaching out to different demographics, targeting certain drivers, expanding to new cities, etc) 4. A final phone interview with similar questions as above. Overall, it was a pretty good process and turnaround time was pretty quick.
- How would you reach out to X demographic? If we drop you off in a new city without Uber, how would you get it running? 2 Answers
Helpful (3)Declined OfferNegative ExperienceEasy Interview
I applied through a recruiter. The process took 2 weeks – interviewed at Uber (San Francisco, CA).
Phone interview: previous projects, then two standard technical questions. Onsite interview: somewhat of a joke. The whole process felt quite disorganized, and two of the interviewers on the loop quite plainly didn't know what they were talking about and were reluctant to admit as such. Probably the easiest technical interview as a candidate to date. Offer stage: compensation was rather middling for given role and seniority. Company is averse to negotiation.
- Coding, architecture, and culture. Answer Question
- Declined OfferNegative ExperienceEasy Interview
I applied online. The process took 3 weeks – interviewed at Uber (Louisville-Jefferson County, KY) in July 2015.
The application process is awful. I originally applied on July 4th, as there was a festival in town on the 17th-19th and I was hoping to make a lot from all of the visitors. I uploaded pretty much everything that was required except for my registration. Once I found that a couple days later, I uploaded that as well. I kept receiving texts to make sure I uploaded everything so I would be approved by the 17th for the festival. Replying to these texts was pointless, as no one responded. 10 days went by, where I would receive an automated text or email daily. The last email told me to contact Checkr to see why my background check was taking so long. I did this and they gave me a generic response. Finally, on the 16th, I received an email from Checkr with the results of my background check. I looked over it, all I had was a speeding ticket from 6 years ago. Though I did see that Uber didn't request the background check until the 10th, so they were emailing me saying it was almost done yet they hadn't even bothered to send it in yet. I fully expected to hear something from Uber on the 17th (the day the festival started, and 13 days after originally signing up). I had received the automated emails and texts around noon, so when I hadn't heard from them at 3pm I decided to email them to check on the status so I could get started (the festival started at noon). I sent an email to their support; no response. I sent an email to their partner support for my area; no response. I texted both numbers that auto texted me; no response. I had to log on to my twitter from years ago to send a message to @Uber_Support asking why my emails were ignored all Friday. Magically, once the twitter account saw my message I received an email from support. It started that my background check wasn't completed. I replied to that email, as it said to do, and told them Checkr had sent me it 2 days before. After 4 hours passed I did the twitter message again. They responded within 30 minutes after that, giving me the exact same response but bolding that background checks can take up to a few weeks. I then tried to make them aware, yet again, that I had received my background check. I told them this. Again had to use twitter the next day to get a response. This time I got a response saying that only one portion of the background check was complete and they were waiting for portion of it (when I reviewed my check, it had what they were looking for). I replied to this email and never received a response again. The festival had ended and I seemed just as far away from being approved as 2 weeks before. I then gave it 4 days to see if I would be approved. I emailed them again yesterday to check the status, and was given the exact same response (the next day, today) from my first 2 emails. So I am back to square one. Uber claims that the background check is still in process, Checkr has told me for a week that it is complete, and has even sent me another copy. I made them aware of this, again, in my most recent email. However, I am 100% sure it will either get ignored or I will receive another generic email telling me they haven't received it and that it can take up to a few weeks. They will completely look over my question. I am pretty much stuck waiting. So I'll be applying to Lyft after this. I'm not even sure I want to bother with Uber any longer, as they just ignore me repeatedly, force me to contact them on twitter to get a response, and then cut and paste the same response that doesn't actually address any of my questions.
- Do you submit to a background check? 1 Answer
- Accepted OfferNegative ExperienceDifficult Interview
I applied online – interviewed at Uber (Washington, DC).
The process is longer than it should be. Simple backround checks take too long or longer than average. Sometimes longer than 3 weeks. Competitors take about a week. They ask you to download required documents on their website, but it does not work very well. Often times documents take a long time to download or they don't load at all.
- You don't talk to a real person. You interact via email and through their website.They ask you for copies of your drivers licence, proof of insurance, etc. and you wait for it to be appoved 1 Answer
Helpful (3)Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 4+ weeks – interviewed at Uber (San Francisco, CA) in June 2015.
Uber has a very simple hiring process: Step 1) Technical Phone Interview Step 2) Interview in our SF office Step 3) Offer! I didn't understand the problem well during phone interview and spent 30 minutes coming up with a solution that wasn't doing the right thing. After communicating with interviewer, he was nice enough to go over time with me and I finally got it done. (The phone call lasted for 75 minutes) Recruiter got back to me quickly telling me that feedback was great. Then on-site interview was scheduled. There was a three-week gap between phone and onsite but I finally interviewed at SF. Everyone I met was nice and approachable. They patiently listened to me explaining my thinking process and provide feedback along the way. Two days after the interview I received phone call from HR telling me that they decide to extend an offer. Enjoyed the process.
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