United Airlines
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United Airlines Flight Attendant Interview Questions & Reviews

Updated Mar 26, 2014
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Accepted Offer

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Average Interview

Flight Attendant Interview

Anonymous Employee
Cleveland, OH

I applied online - interviewed at United Airlines in March 2012.

Interview Details – I received 2ooo dollars in bonuses, and I only interview two with company and landed the job.

Interview Question – The difficult question I had was do you plan to live on the little amount money for six months.   View Answer

Negotiation Details – always wait until they give you an offer such as welcome letter, and pay rate.

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No Offer

Positive Experience

Easy Interview

Flight Attendant Interview

Anonymous Interview Candidate
Houston, TX

I applied online - interviewed at United Airlines in November 2012.

Interview Details – I applied online I don't remember the date but I got an email for an invitation to interview with them a couple months later. I flew over to Houston Texas and you rest for the day you arrive then interview the next day. You arrive by shuttle and when you walk into the doors a recruiter has everyone line up on the side of the wall before they enter, then you enter when everyone (other attendants). They sit you down in a room and they was about 30 other applicants. They explain about United Airlines and you get to ask questions about the company or the job. Then the recruiters call you in. Maybe 5 recruiters but each to one applicant. You walk into another room and interview with them. It was really easy. The recruiter ask name a time you had a difficulty with a Co worker, why do you want to be a flight attendant and which job do you think helped you with your customer service. There were about 5 but those are the ones I remember. Then if they like you they slip you a note to stay, if not they tell you they'll send you an email. They tell you that they read forums and don't listen to people about getting an email and not getting the job and that they're doing things differently. NOT TRUE. I kept contact with all the girls on the bus going back and they all didn't get the job. UNITED is really nice though so don't give up !

Interview Question – None all easy   Answer Question

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No Offer

Positive Experience

Average Interview

Flight Attendant Interview

Flight Attendant
Charlotte, NC

I applied online and the process took 2 weeks - interviewed at United Airlines in February 2014.

Interview Details – It is the same as described before. They will put a disclaimer out there saying that it isn't whats been described online and this is not true. Be friendly and extra talkative to the main speaker, and make sure you mingle.

Interview Question – one minute to explain yourself   Answer Question

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Accepted Offer

Neutral Experience

Flight Attendant Interview

Flight Attendant

Interviewed at United Airlines

Interview Details – I applied on line. I received an email to call for an in person interview. The interview process was a long day including three different interviews.

Interview Question – What would you do if you see another employee being dishonest?   Answer Question

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Accepted Offer

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Difficult Interview

Flight Attendant Interview

Anonymous Employee

I applied online and the process took 4 weeks - interviewed at United Airlines.

Interview Details – Interview process was half day long. Was given a general overview of what it would entail regarding schedule (flexible) and relocation. Had the feeling that the staff were keeping a watchful eye on what has happening in the room when they weren't there - was it quiet? Were people interacting? I found the 2nd interviewer repeating some of the questions of the 1st, and then asking more difficult questions. The first seemed like more of a get to know you and the 2nd was more like a how do you handle situations. The 3rd was a reminder about relocation, scheduling, and anything that might prohibit you from getting the job - like don't waste our time and yours if you aren't going to qualify. Everyone was very nice and professional. It was not grueling but I felt I was very prepared.

Interview Question – Name a time at work when you acted in a way that wasn't really you.   Answer Question

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No Offer

Neutral Experience

Flight Attendant Interview

Flight Attendant

Interviewed at United Airlines

Interview Details – Nothing hard, three interviews, everybody's friendly there. Just be prepared.

Interview Question – why do you want be a flight attendant?   Answer Question

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4 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Flight Attendant Interview

Flight Attendant
Houston, TX

I applied online and the process took a day - interviewed at United Airlines in November 2013.

Interview Details – Just like most previous sharing, I had 3 round of interviews. First two were 1:1 and the 3rd was with HR and the main hiring manager. There were only 9 of us that day and 2 got accepted. I am not going through the details because you can find most of it from previous sharing.

Some of the questions I had:
- Read part of the inflight announcement
- Tell me a time you deal with angry customer.
- Tell me a time you had conflict with your coworker
- Why flight attendant
- Any concern for becoming a flight attendant
- Finish the sentence: You don't like it when customers ........
- Anything you want to mention that is not on your resume
- How much you know about "on reserve"
- Is "on reserve" a problem for you
- Are you able to relocate
- Tell me a time you have fun at work
- Tell me a time you face a change in your work
- THE MOST IMPORTANT SCENARIO QUESTION:
   As the chief flight attendant today, one of your crew member refuse to serve, what would
   you do and say
After all these question, I had the chance to make it to the 3rd round. Basically in 3rd round they just need to see you in person and see if you are really as good as what the previous interviewers described.

My suggestion:
- WENT THROUGH THE LAST COUPLE PAGES OF SHARING ON GLASSDOOR
You will see most of the question I had were from their previous sharing. So I can say there were no surprise question for me. Be well prepared for those questions and worry about language test later. They do the language test after you pass all 3 round interviews.
- ACT LIKE A FLIGHT ATTENDANT
Smile, friendly, willing to share your story, open to make friends, be polite.
These are so basic I think everyone knows, but still I met people not smiling and only given short answers in our casual chatting. They are watching who can blend in well.
- DRESS LIKE A FLIGHT ATTENDANT
I had a black suit jacket and skirt with a white shirt and black heels, very classic office lady look. And of course made my hair a bun. In order to show some difference and make good impression, I add a green scarf under my collar. I met 3 people that day in hotel and in the training center thought I am ready to fly. When I told them I was just here for the interview, they all congrats me on getting the job because I already look like one. It just made me really confident that day!
- CUSTOMER SERVICE EXPERIENCES IS NOT WEIGHT 100%
I had limited customer service experiences, I know it and the interviewers knew it too. I think they like my answers and know my attitude, so still they provide me the chance to learn and grow with them. So be well prepared for those questions.

This was my first interview for flight attendant in my life, hope the sharing can help with all others who are working on it. Just be yourself and don't be nervous, it's a great experience and you have nothing to lose. Good luck! :)

Interview Question – As the chief flight attendant today, one of your crew member refuse to serve, what would
   you do and say
  Answer Question

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No Offer

Positive Experience

Average Interview

Flight Attendant Interview

Anonymous Interview Candidate

I applied online and interviewed at United Airlines.

Interview Details – I applied for the position from internet. Then I got invited for the interview and set up the date on the phone. I recommend that you arrive the training center 1 hour ahead when you attend. (I arrived at 7:30am.) everybody was there VERY early. It was supposed to start from 8:30 but everybody was there by 8am.

Interview Question – How do you deal with unmotivated co-workers?   Answer Question

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No Offer

Positive Experience

Average Interview

Flight Attendant Interview

Flight Attendant
Houston, TX

I applied online and the process took 6 weeks - interviewed at United Airlines in February 2012.

Interview Details – I applied in late December and later revieved an email asking me to set up a face to face interview in Houston where I was flown down in February.

Interview Question – Why should United hire you.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Flight Attendant Interview

Anonymous Employee
Houston, TX

I applied online - interviewed at United Airlines in November 2013.

Interview Details – The process was pretty much as described by most people on this site. There were about 13 people being interviewed that day and they started by showing us a video and then opening up for questions, then bringing us in for a one on one interview. If you passed the initial interview you were asked to go into another room and wait for another recruiter to bring you in for a second interview. The third interview was a group of about 5 people and each asked a question. The initial two interviewers asked questions like, give me an example of how you had conflict with a coworker and how did you resolve it. Another was, give me an example of a decision you made at work that you later regret it and why?
The group interview consisted of more questions around how prepared are you to be on reserve and what does that mean to you.

Interview Question – What are your best three qualities? How do you handle stressful situations   Answer Question

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