UnitedHealth Group Interview Questions

Updated Mar 25, 2015
Updated Mar 25, 2015
348 Interview Reviews

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348 Candidate Interview Reviews Back to all Interviews

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  1. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV
    Anonymous Employee in Las Vegas, NV
    Application Details

    I applied online. The process took 2 weeksinterviewed at UnitedHealth Group.

    Interview Details

    Got called in a week, asked a couple ?s about the job, title, and pay and if you accept then they call you for a phone interview. Mines was set up the very next day, early. I had a person who couldn't speak English well, very hard to understand and I thought great, here goes my chances. First they go over your resume, tell them different circumstances about your jobs, any metrics and if so what was told about it, then about 5-6 behavioral questions "tell me a time" explaining in STAR format. Of course, the person I had didn't understand or keep up with whAt I was explaining. She kept pausing me and telling me to go back. Again, it was still hard to understAnd her. I knew I wasn't going to get it.

    Interview Questions
    • If I understood her English:

      Tell me a time you had a project or product that your team didn't agree to?

      Tell me a time when you made a mistake and had to apologize for it?

      Tell me a time when a customer called and it was difficult?
       
      Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Data Entry Clerk Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at UnitedHealth Group.

    Interview Details

    I was contacted initially by a representative who was confirming that I still had interest in the position. I called the rep back and acknowledged that I was, indeed, still interested in the position, and this person proceeded to relay to me further details about the job. He gave me a time for a phone interview, which was to be conducted that same day. Once I completed the phone interview with that recruiter, I was told my answers would be forwarded to the hiring manager and if the hiring manager was interested, I would be called back for an in-person interview. I was contacted within the next day or two by another recruiter who set up an in-person interview. I was interviewed by three people and felt the overall process was rather good.

    Interview Questions
    • What was the most difficult decision you had to make over the past 6 months?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Reporting Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at UnitedHealth Group.

    Interview Details

    A call with recruiter then phone interview with hiring manager. Then if you get selected they might call you for in person interview with team and manager. If accepted they will send you offer letter and with start date.

    Interview Questions
    • Describe one analytic you provided the managers and how it helped make business decision?   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5. 8 people found this helpful  

    Senior Project Manager Interview

    Anonymous Employee in Minnetonka, MN
    Anonymous Employee in Minnetonka, MN
    Application Details

    I applied online. The process took 4+ weeksinterviewed at UnitedHealth Group in February 2015.

    Interview Details

    I received an email saying, "Congratulations, you are invited to interview with UHG!" Was disappointed when I continued reading only to find that they wanted me to do a 'digital video' interview. For the digital video interview, I was to prepare as though it were a real in-person interview, log into some website and have a video recorded of the interview. The interview would consist of three questions. After each question, I would have 30 seconds to forumulate a response, and then three minutes to respond to the question. I opted NOT to do this, as I have privacy and security concerns with regards to having a digital video made of me that would be out of my control once recorded. I prefer to talk to people, not a web cam. The only good news of all this is that after I failed to respond to the request for interview, they sent me a survey asking me about the interview process experience, where I basically stated everything I said here, so maybe they will listen and stop using this ludicrous pre-screening method. It would be great if HR would take this survey response to heart, which would be amazing, but more likely I think they will be offended and find some reason why I wasn't a good candidate to begin with and mark me as a DO NOT HIRE. I heard nothing after submitting the survey. Never in the whole process did I talk with any recruiter or other representative from UHG. I think I can figure from this that UHG really doesn't care about its employees or their time. It's a guess on my part, but my intuition is usually pretty right on in this regard.

    Interview Questions
    • I would have been asked three questions, given 30 seconds to formulate a response, then three minutes to respond.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Customer Service Advocate Interview

    Anonymous Employee in Greensboro, NC
    Anonymous Employee in Greensboro, NC
    Application Details

    I applied online. The process took a weekinterviewed at UnitedHealth Group in March 2015.

    Interview Details

    I applied online. I'd applied for the same position through the UHG website months earlier and never got a link to take any of their online assessments. This time, I applied through indeed.com and got links to take both a personality assessment and an occupation simulation within minutes of completing the application.

    A couple of days later, I conducted a phone interview with a recruiter based in Pennsylvania. The next day, I had an in-person interview in Greensboro, NC. It was during the in-person interview I felt I had no shot at this job. She asked the exact same questions as the recruiter on the phone with no enthusiasm for my responses. In addition, an interview that was supposed to take an hour lasted 15 minutes. Plus, I can see the reflections of computer screens on the glass in picture frames so when the in-person interviewer was on Facebook at the end of the interview, I knew she didn't take me serious. Very disheartening finish to an otherwise professional process.

    Interview Questions
    • They asked many "Tell me a time when..." questions regarding handling customers in various situations of distress.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7. 3 people found this helpful  

    Research and SAS Programmer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at UnitedHealth Group.

    Interview Details

    I applied this position at 2 months ago and they send me email about a digital interview.
    You can start that interview within 48 hours since you received that email.
    There are three questions. each question has 30s to prepare and 3 min to ask.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Software Engineer Interview

    Anonymous Employee in San Diego, CA
    Anonymous Employee in San Diego, CA
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at UnitedHealth Group in February 2015.

    Interview Details

    Had 1 technical interview followed by 2 technical interviews at their location. I enjoyed talking to the first 2 engineers but the last was unbelievably awful and was trying to make me fail. He asked me such a difficult problem and purposely gave me some wrong info to see if I would catch it or not, changed the scenario while I was near done solving it, and clearly told me he'll notify the other interviewers that I did so poorly. I spoke to everyone else that interviewed with the company and they only had 1 or 2 technical interviews with simple problems. They were completely shocked at how I was treated by the last person. I'll make sure to never apply to this place ever again.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Business Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at UnitedHealth Group.

    Interview Details

    Two interviewers were interviewing me. Both were very friendly and very personable - you could tell they cared for something that they worked for, which really highlights the overall culture of the company. Both interviewers were in high level positions, one being a leader of project manager while another working at the company for more than 15 years. Essentially the interview process was just to get a better see of how the interviewee is and how he or she coincides with the company's values and goals.

    Interview Questions
    • Describe a time where you were in a team setting and had to manage conflicting ideas/opinions/people.

      Tell me about yourself?
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Software Engineer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at UnitedHealth Group in February 2015.

    Interview Details

    This is on campus interview. First talk about resume and then ask behaviour questions. Like why do you choose us, why work in health industry. What the important thing in woking with team. How to handle argue in a team. For example, two people want to be leader and there are just two people in this team.
    Then let me teach him poker rules. I teach him the easiest one I know. I draw some pictures to teach rules.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Senior Technology Development Program Interview

    Anonymous Employee in New Brunswick, NJ
    Anonymous Employee in New Brunswick, NJ
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at UnitedHealth Group in February 2015.

    Interview Details

    The company was visiting my University in late January. I spoke to a representative and he seemed to like my resume but was on the fence about my technical background. He decided to give me an online digital interview. After applying on their website, I was invited to interview. The interview is 8 questions and needs to be completed within 48 hours of receiving the invitation. You are given 30 seconds of prep time for each question and 3 minutes to answer.

    Interview Questions
    • Tell me about yourself.
      Why did you choose your major?
      What are some of your recent technical achievements?
      What do you know about Unitedhealth Group and Optum?
      Why are you interested in technology and healthcare?
      Talk about a time when your group wasn't functioning properly.
      Talk about a time when you had to manage conflicting priorities.
      What is your ideal career path.
       
      Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

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